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  1. #21
    Player
    Sirkos's Avatar
    Join Date
    Sep 2020
    Posts
    58
    Character
    Sumire Futaba
    World
    Omega
    Main Class
    Machinist Lv 100
    Quote Originally Posted by Larirawiel View Post
    Hello. Try following:

    1. download Hwinfo Portable: https://www.hwinfo.com/download/
    2. start it with "Sensors only"
    3. Create a log. There are buttons in the bottom of the window.
    4. play so for 20 minutes or until the game crashes.
    5. upload the log somewhere so i can look into it. You can also zip it if it gets too big.


    Cheers
    ill give this a try but its gonna take longer than 20 mins, like i said it can randomly happen, so in 2mins 2hrs or 2 days it may happen, since i created this thread, the game hasnt crash yet but i dont think i did something to fix it.
    my GPU still hits 80-99% on high (desktop) and using 75% memory tho.
    ill try and create log each time i play and if it happens ill have one ready.
    (1)

  2. #22
    Player JimCasey_RF6's Avatar
    Join Date
    Feb 2023
    Location
    Cool'dah
    Posts
    155
    Character
    Jim Casey
    World
    Gilgamesh
    Main Class
    Warrior Lv 90
    I've had a very similar issue in the past. It sounds like you need to repair your graphics card drivers. Your gpu usage looks fine, but your memory use is rather high. Make sure you are restarting your computer on a regular basis and maybe consider upgrading to 32 gigs of ram if you have a lot of cousins that you like playing with. Definitely start with the graphics card drivers repair, though.

    Quote Originally Posted by Sirkos View Post
    when i first boot up my PC i see a black CMD box for like 0.3 of a second, is that malware?

    rarely i will notice my GPU doing something weird, like on my screen will have blocky effect and lines going down for half a second, and 1 time textures in game were broken or nonexistent to me.

    i also found out that the RTX 3050 is like a cheap version of a good GPU, so is my GPU just poorly made?
    The black cmd box that appears momentarily when you first boot up is normal and nothing to get worried about. I'm sure your graphics card is made just fine too. The weird effects on the screen are likely being caused by some corrupt files in the graphics card drivers and will be fixed after repairing the drivers.

    However, I recommend paying a bit closer attention to the rest of the screens around your home because if other screens start displaying similar weird effects, then you likely have a much bigger problem on your hands than just corrupt drivers. I live in a 120-year-old house that is haunted by the malevolent spirit of one of the previous homeowners. One of the things the ghost does to try to scare us from time to time is by causing very disturbing changes and aberrations to the picture of the otherwise normally functioning screens around our home. Just something to keep in mind if you start seeing similar weird things happening on the other screens around your home.
    (0)
    Last edited by JimCasey_RF6; 11-24-2024 at 11:47 PM.

  3. #23
    Player
    Nero-Voidstails's Avatar
    Join Date
    Nov 2023
    Posts
    549
    Character
    Nero Tsukimi
    World
    Zalera
    Main Class
    Gunbreaker Lv 100
    Quote Originally Posted by Sirkos View Post
    "83% utilization" yes i was in pvp and in a raid when this happens, i thought being in duties will make it go up to 85%+ and thats with medium graphics, but even in a city or the open world, i still get the error randomly
    i can say turning off no FPS limit helps even tho i no longer get 80+ FPS, before i was getting over 100+, so having FPS limit of display or 60 FPS limit makes the utilization lower but i still get directx error crash.
    you know if you have more then 60 fps your game actually run worst then 60 because alots of animation doeant play right
    (0)

  4. #24
    Player
    Rinoa_353's Avatar
    Join Date
    Feb 2016
    Location
    Shirogane - Minaa/Lavender Beds - Rinoa
    Posts
    439
    Character
    Minaa Mihgo
    World
    Seraph
    Main Class
    Dancer Lv 100
    It sounds like a graphics card driver issue since that's the most common reason when this happens. When you update graphics card drivers, normally the normal installer works but as time goes, bits of older drivers are not fully wiped and therefore cause conflicts with the newer drivers. So you would want to do a thorough graphics card driver clean. Download this very useful utility I have been using for over a decade and then install the latest drivers and it should largely resolve this issue.



    1: Download the latest graphics card drivers full install package directly from Nvidia's site here https://www.nvidia.com/en-us/drivers/ and place it directly on your desktop for easy access later on.


    2: Download this very useful utility that does a thorough cleaning but be warned, it will also wipe Geforce Experience but downloading the full install package from Nvidia's site has Geforce Experience included to install after the clean up with this utility. https://www.guru3d.com/download/disp...ller-download/


    3: Extract the utility to your desktop along with the graphics card driver install package.


    4: Now this is very important, for the best results, disconnect your PC from the internet and then reboot into Safemode, if you need help rebooting into Safemode, try the following since you're in Windows 11. To reboot into Safe mode from Windows 11, simply click Start, then select the power button, hold down the Shift key on your keyboard and then click on Restart, once in the advanced start menu, select 4 or F4 to reboot into Safe Mode without networking.


    5: Once rebooted into Safemode, finally run DDU (Display Driver Uninstaller) as an Administrator from your desktop, then in DDU, select the top option (Clean and Restart).

    6: After DDU performs the thorough cleaning, it should reboot itself, if not, it will prompt that it is finished and simply reboot your PC normally.


    7: Once rebooted normally, reconnect to the internet and simply install the graphics card drivers you downloaded along with Geforce Experience.


    8. After installing both Geforce Experience and the drivers, reboot the PC one more time normally and you should be good to go and hopefully this resolves your issues.
    (0)
    Last edited by Rinoa_353; 11-24-2024 at 11:00 PM.

  5. 11-24-2024 11:31 PM

  6. #25
    Player
    Sirkos's Avatar
    Join Date
    Sep 2020
    Posts
    58
    Character
    Sumire Futaba
    World
    Omega
    Main Class
    Machinist Lv 100
    Quote Originally Posted by JimCasey_RF6 View Post
    I've had a very similar issue in the past. It sounds like you need to repair your graphics card drivers. Your gpu usage looks fine, but your memory use is rather high. Make sure you are restarting your computer on a regular basis and maybe consider upgrading to 32 gigs of ram if you have a lot of cousins that you like playing with. Definitely start with the graphics card drivers repair, though.



    The black cmd box that appears momentarily when you first boot up is normal and nothing to get worried about. I'm sure your graphics card is made just fine too. The weird effects on the screen are likely being caused by some corrupt files in the graphics card drivers and will be fixed after repairing the drivers.

    However, I recommend paying a bit closer attention to the rest of the screens around your home because if other screens start displaying similar weird effects, then you likely have a much bigger problem on your hands than just corrupt drivers. I live in a 120-year-old house that is haunted by the malevolent spirit of one of the previous homeowners. One of the things the ghost does to try to scare us from time to time is by causing very disturbing changes and aberrations to the picture of the otherwise normally functioning screens around our home. Just something to keep in mind if you start seeing similar weird things happening on the other screens around your home.
    my GPU driver, i update with Nvidia software, and clean install so my driver should always be installed correctly right? no corruption? im thinking of updating my ram yeah, i always turn my PC off, doesnt that count as restarting?
    (0)
    Last edited by Sirkos; 11-25-2024 at 02:40 AM.

  7. #26
    Player
    Sirkos's Avatar
    Join Date
    Sep 2020
    Posts
    58
    Character
    Sumire Futaba
    World
    Omega
    Main Class
    Machinist Lv 100
    Quote Originally Posted by Nero-Voidstails View Post
    you know if you have more then 60 fps your game actually run worst then 60 because alots of animation doeant play right
    looked fine to me with more than 60, looks less shuttery, but if its suppose to be at 60 and not less, then 60 it is.
    (0)

  8. #27
    Player
    Sirkos's Avatar
    Join Date
    Sep 2020
    Posts
    58
    Character
    Sumire Futaba
    World
    Omega
    Main Class
    Machinist Lv 100
    Quote Originally Posted by Rinoa_353 View Post
    It sounds like a graphics card driver issue since that's the most common reason when this happens. When you update graphics card drivers, normally the normal installer works but as time goes, bits of older drivers are not fully wiped and therefore cause conflicts with the newer drivers. So you would want to do a thorough graphics card driver clean. Download this very useful utility I have been using for over a decade and then install the latest drivers and it should largely resolve this issue.



    1: Download the latest graphics card drivers full install package directly from Nvidia's site here https://www.nvidia.com/en-us/drivers/ and place it directly on your desktop for easy access later on.


    2: Download this very useful utility that does a thorough cleaning but be warned, it will also wipe Geforce Experience but downloading the full install package from Nvidia's site has Geforce Experience included to install after the clean up with this utility. https://www.guru3d.com/download/disp...ller-download/


    3: Extract the utility to your desktop along with the graphics card driver install package.


    4: Now this is very important, for the best results, disconnect your PC from the internet and then reboot into Safemode, if you need help rebooting into Safemode, try the following since you're in Windows 11. To reboot into Safe mode from Windows 11, simply click Start, then select the power button, hold down the Shift key on your keyboard and then click on Restart, once in the advanced start menu, select 4 or F4 to reboot into Safe Mode without networking.


    5: Once rebooted into Safemode, finally run DDU (Display Driver Uninstaller) as an Administrator from your desktop, then in DDU, select the top option (Clean and Restart).

    6: After DDU performs the thorough cleaning, it should reboot itself, if not, it will prompt that it is finished and simply reboot your PC normally.


    7: Once rebooted normally, reconnect to the internet and simply install the graphics card drivers you downloaded along with Geforce Experience.


    8. After installing both Geforce Experience and the drivers, reboot the PC one more time normally and you should be good to go and hopefully this resolves your issues.
    wouldnt driver installed from Nivida software be the same or is that the reason why i have driver issue?
    otherwise ill give this a try thanks.
    (0)

  9. #28
    Player
    Darkstride's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    1,588
    Character
    Ruin Darkstride
    World
    Excalibur
    Main Class
    Sage Lv 100
    What has worked for me is slightly underclocking my GPU. It's factory overclocked, and I've found that if I leave it as is, the game will randomly crash. I set a profile to underclock when I play XIV and haven't had a crash since.

    This may or may not help, but might be worth trying.
    (0)

  10. #29
    Player JimCasey_RF6's Avatar
    Join Date
    Feb 2023
    Location
    Cool'dah
    Posts
    155
    Character
    Jim Casey
    World
    Gilgamesh
    Main Class
    Warrior Lv 90
    Quote Originally Posted by Sirkos View Post
    looked fine to me with more than 60, looks less shuttery, but if its suppose to be at 60 and not less, then 60 it is.
    I can't stand the shuttery feel when capped at 60. I always run it uncapped for maximum smoothness.

    Quote Originally Posted by Sirkos View Post
    my GPU driver, i update with Nvidia software, and clean install so my driver should always be installed correctly right? no corruption? im thinking of updating my ram yeah, i always turn my PC off, doesnt that count as restarting?
    Yes, in theory it should have all installed correctly but it's worth trying again because something could have gone wrong with the install.

    When you restart, all temporary ram data is cleared, which can help resolve minor software issues, while shutting down might not always clear the memory fully depending on settings.

    Restarting is often preferred when troubleshooting problems or experiencing performance issues, while shutting down is better when you are done using the computer and want to completely power it off.
    (0)
    Last edited by JimCasey_RF6; 11-25-2024 at 02:59 AM.

  11. #30
    Player
    Rinoa_353's Avatar
    Join Date
    Feb 2016
    Location
    Shirogane - Minaa/Lavender Beds - Rinoa
    Posts
    439
    Character
    Minaa Mihgo
    World
    Seraph
    Main Class
    Dancer Lv 100
    Quote Originally Posted by Sirkos View Post
    wouldnt driver installed from Nivida software be the same or is that the reason why i have driver issue?
    otherwise ill give this a try thanks.
    Most of the time, the normal Nvidia software installs the new driver good but when issues like this arise, it's usually because the Nvidia software doesn't completely wipe all older drivers, so bits of them are left over and cause conflicts with the new drivers.
    (1)
    Meow Mansion - Rinoa's personal mansion located in Exodus LB W28 P28

    Mihgo Manor - Minaa's personal mansion located in Seraph Shiro W14 P60

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