help i randomly get Directx error crash.

[Larirawiel]

Please make the files public. I cannot access them.



Cheers

[Sirkos]

Please make the files public. I cannot access them.



Cheers

ok its done, sorry, didnt know about making it public.
also i had to update my BIOS idk if that may be the cause.

[Larirawiel]

You should update your BIOS:
https://www.asus.com/motherboards-co...=PRIME-A520M-K

You have a older version of it. And then, your voltages look suspicious. It could be, that some contacts are oxidated.

Turn your computer off, pull the power connector from the motherboard and then put it back. Maybe it will remove the oxidation.


Cheers

[Sirkos]

You should update your BIOS:
https://www.asus.com/motherboards-co...=PRIME-A520M-K

You have a older version of it. And then, your voltages look suspicious. It could be, that some contacts are oxidated.

Turn your computer off, pull the power connector from the motherboard and then put it back. Maybe it will remove the oxidation.


Cheers

i updated my BIOS before i responded, ill try the power trick soon on the motherboard, thanks ^^
Edit: so i disconnected the chunky power plug from the motherboard while the power was off and its back in and working, time will tell if its fine now.
when im on FF14 again, ill make another sensor log to post here, see if the voltage is any better.

[Sirkos]

You should update your BIOS:
https://www.asus.com/motherboards-co...=PRIME-A520M-K

You have a older version of it. And then, your voltages look suspicious. It could be, that some contacts are oxidated.

Turn your computer off, pull the power connector from the motherboard and then put it back. Maybe it will remove the oxidation.


Cheers

my game still directx error crash heres a event viewer error...
https://cdn.discordapp.com/attachmen...2fae3f434b497&

[Kaurhz]

my game still directx error crash heres a event viewer error...
https://cdn.discordapp.com/attachmen...2fae3f434b497&

Did you try the steps as highlighted by Rinoa_353, as below? These are the steps I would recommend in the instance of this error. I would also recommend doing a Windows Memory Diagnostic as this error can also present itself in bad memory, you can just press start, and then search for Windows Memory Diagnostic.. Now the only thing to consider is that Windows Memory Diagnostic may not always pick up this issue, so it could still be. On top of this you can also try running the system file checker

It sounds like a graphics card driver issue since that's the most common reason when this happens. When you update graphics card drivers, normally the normal installer works but as time goes, bits of older drivers are not fully wiped and therefore cause conflicts with the newer drivers. So you would want to do a thorough graphics card driver clean. Download this very useful utility I have been using for over a decade and then install the latest drivers and it should largely resolve this issue.



1: Download the latest graphics card drivers full install package directly from Nvidia's site here https://www.nvidia.com/en-us/drivers/ and place it directly on your desktop for easy access later on.


2: Download this very useful utility that does a thorough cleaning but be warned, it will also wipe Geforce Experience but downloading the full install package from Nvidia's site has Geforce Experience included to install after the clean up with this utility. https://www.guru3d.com/download/disp...ller-download/


3: Extract the utility to your desktop along with the graphics card driver install package.


4: Now this is very important, for the best results, disconnect your PC from the internet and then reboot into Safemode, if you need help rebooting into Safemode, try the following since you're in Windows 11. To reboot into Safe mode from Windows 11, simply click Start, then select the power button, hold down the Shift key on your keyboard and then click on Restart, once in the advanced start menu, select 4 or F4 to reboot into Safe Mode without networking.


5: Once rebooted into Safemode, finally run DDU (Display Driver Uninstaller) as an Administrator from your desktop, then in DDU, select the top option (Clean and Restart).

6: After DDU performs the thorough cleaning, it should reboot itself, if not, it will prompt that it is finished and simply reboot your PC normally.


7: Once rebooted normally, reconnect to the internet and simply install the graphics card drivers you downloaded along with Geforce Experience.


8. After installing both Geforce Experience and the drivers, reboot the PC one more time normally and you should be good to go and hopefully this resolves your issues.

[Sirkos]

Did you try the steps as highlighted by Rinoa_353, as below? These are the steps I would recommend in the instance of this error. I would also recommend doing a Windows Memory Diagnostic as this error can also present itself in bad memory, you can just press start, and then search for Windows Memory Diagnostic.. Now the only thing to consider is that Windows Memory Diagnostic may not always pick up this issue, so it could still be. On top of this you can also try running the system file checker

yeah i did, at the top of page 4, i left a comment about doing what she said, i forgot to put it in quotes tho.

[Larirawiel]

my game still directx error crash heres a event viewer error...
https://cdn.discordapp.com/attachmen...2fae3f434b497&

Create a new log with HWInfo please and play so for 20 minutes.




Cheers

[Sirkos]

Create a new log with HWInfo please and play so for 20 minutes.




Cheers

ok ill make another one and wait for it to crash again lol.

[Sirkos]

Create a new log with HWInfo please and play so for 20 minutes.




Cheers

ok so my game closed itself with no error, idk if it also counts, but this very rarely happens, most of the time its directx error.
https://drive.google.com/file/d/1V3g...usp=drive_link