help i randomly get Directx error crash.

[Rinoa_353]

It sounds like a graphics card driver issue since that's the most common reason when this happens. When you update graphics card drivers, normally the normal installer works but as time goes, bits of older drivers are not fully wiped and therefore cause conflicts with the newer drivers. So you would want to do a thorough graphics card driver clean. Download this very useful utility I have been using for over a decade and then install the latest drivers and it should largely resolve this issue.



1: Download the latest graphics card drivers full install package directly from Nvidia's site here https://www.nvidia.com/en-us/drivers/ and place it directly on your desktop for easy access later on.


2: Download this very useful utility that does a thorough cleaning but be warned, it will also wipe Geforce Experience but downloading the full install package from Nvidia's site has Geforce Experience included to install after the clean up with this utility. https://www.guru3d.com/download/disp...ller-download/


3: Extract the utility to your desktop along with the graphics card driver install package.


4: Now this is very important, for the best results, disconnect your PC from the internet and then reboot into Safemode, if you need help rebooting into Safemode, try the following since you're in Windows 11. To reboot into Safe mode from Windows 11, simply click Start, then select the power button, hold down the Shift key on your keyboard and then click on Restart, once in the advanced start menu, select 4 or F4 to reboot into Safe Mode without networking.


5: Once rebooted into Safemode, finally run DDU (Display Driver Uninstaller) as an Administrator from your desktop, then in DDU, select the top option (Clean and Restart).

6: After DDU performs the thorough cleaning, it should reboot itself, if not, it will prompt that it is finished and simply reboot your PC normally.


7: Once rebooted normally, reconnect to the internet and simply install the graphics card drivers you downloaded along with Geforce Experience.


8. After installing both Geforce Experience and the drivers, reboot the PC one more time normally and you should be good to go and hopefully this resolves your issues.

[Sirkos]

It sounds like a graphics card driver issue since that's the most common reason when this happens. When you update graphics card drivers, normally the normal installer works but as time goes, bits of older drivers are not fully wiped and therefore cause conflicts with the newer drivers. So you would want to do a thorough graphics card driver clean. Download this very useful utility I have been using for over a decade and then install the latest drivers and it should largely resolve this issue.



1: Download the latest graphics card drivers full install package directly from Nvidia's site here https://www.nvidia.com/en-us/drivers/ and place it directly on your desktop for easy access later on.


2: Download this very useful utility that does a thorough cleaning but be warned, it will also wipe Geforce Experience but downloading the full install package from Nvidia's site has Geforce Experience included to install after the clean up with this utility. https://www.guru3d.com/download/disp...ller-download/


3: Extract the utility to your desktop along with the graphics card driver install package.


4: Now this is very important, for the best results, disconnect your PC from the internet and then reboot into Safemode, if you need help rebooting into Safemode, try the following since you're in Windows 11. To reboot into Safe mode from Windows 11, simply click Start, then select the power button, hold down the Shift key on your keyboard and then click on Restart, once in the advanced start menu, select 4 or F4 to reboot into Safe Mode without networking.


5: Once rebooted into Safemode, finally run DDU (Display Driver Uninstaller) as an Administrator from your desktop, then in DDU, select the top option (Clean and Restart).

6: After DDU performs the thorough cleaning, it should reboot itself, if not, it will prompt that it is finished and simply reboot your PC normally.


7: Once rebooted normally, reconnect to the internet and simply install the graphics card drivers you downloaded along with Geforce Experience.


8. After installing both Geforce Experience and the drivers, reboot the PC one more time normally and you should be good to go and hopefully this resolves your issues.

wouldnt driver installed from Nivida software be the same or is that the reason why i have driver issue?
otherwise ill give this a try thanks.

[Rinoa_353]

wouldnt driver installed from Nivida software be the same or is that the reason why i have driver issue?
otherwise ill give this a try thanks.

Most of the time, the normal Nvidia software installs the new driver good but when issues like this arise, it's usually because the Nvidia software doesn't completely wipe all older drivers, so bits of them are left over and cause conflicts with the new drivers.

[Sirkos]

i followed your advice, no internet in safe mode, uninstall GPU driver, reboot install "566.14-desktop-win10-win11-64bit-international-dch-whql" from the link you gave me, but it looked like it installed the GPU driver and Geforce experience software, then Geforce.exe installed the latest driver and updated itself to Nvidia.exe.

i dont know if that is suppose to happen, but im back to where i was, i dont know if it did anything to stop me from crashing, but my right now my GPU usage is still sky high at 95-100% and im just standing in my house, with High (desktop) graphics, which my GPU should handle without being over 50% GPU, and its not busy here, so i still dont know whats going on.

im also looking into bitcoin miner virus as a possibility, would a bitcoin miner virus only work when GPU is being used? but im unsure about this since only FF14 is the problem and it doesnt have 90%+ GPU on every game or when no games are running.

[JimCasey_RF6]

i followed your advice, no internet in safe mode, uninstall GPU driver, reboot install "566.14-desktop-win10-win11-64bit-international-dch-whql" from the link you gave me, but it looked like it installed the GPU driver and Geforce experience software, then Geforce.exe installed the latest driver and updated itself to Nvidia.exe.

i dont know if that is suppose to happen, but im back to where i was, i dont know if it did anything to stop me from crashing, but my right now my GPU usage is still sky high at 95-100% and im just standing in my house, with High (desktop) graphics, which my GPU should handle without being over 50% GPU, and its not busy here, so i still dont know whats going on.

im also looking into bitcoin miner virus as a possibility, would a bitcoin miner virus only work when GPU is being used? but im unsure about this since only FF14 is the problem and it doesnt have 90%+ GPU on every game or when no games are running.

Your GPU usage is suppose to be sky high if you are running the game with uncapped fps. I doubt you have a bitcoin mining virus because if you did, then your GPU usage would always be affected even when you aren't playing any games.

Do you recall making any changes to your game's graphics settings shortly before your dx11 crashes started happening?

[Sirkos]

Your GPU usage is suppose to be sky high if you are running the game with uncapped fps. I doubt you have a bitcoin mining virus because if you did, then your GPU usage would always be affected even when you aren't playing any games.

Do you recall making any changes to your game's graphics settings shortly before your dx11 crashes started happening?

ooh no i cap at 60 FPS now and its still 90-100% GPU, makes sense if i had 80-140 FPS like i use to and that be the caused for high GPU, when i was getting crashes i was changing my ingame graphics, i lowered it each time i get directx error.
been a few days now and i still havent gotten that directx error but im using alot of GPU, and running the game at 60FPS at high (desktop) graphics it should be around 50% GPU right?