Game crashing a few minutes after login after patch 7.1

[adampanerabread]

https://cdn.discordapp.com/attachmen...d97b564e7fd93&

This is the error message I receive whenever the game crashes. It only started after 7.1 dropped. Tried repairing the game, updating drivers, nope. It'll randomly resolve itself after a few logins, but that's quite annoying to deal with each day.

I play on fullscreen 1760x990 (50hz) with 3D resolution turned down to 71% because my pc isn't great. Never had any problems prior to 7.1 with crashes.

[Larirawiel]

Hello. Try following:

1. download Hwinfo Portable: https://www.hwinfo.com/download/
2. start it with "Sensors only"
3. Create a log. There are buttons in the bottom of the window.
4. play so for 20 minutes or until the game crashes.
5. upload the log somewhere so i can look into it. You can also zip it if it gets too big.


Cheers

[adampanerabread]

This my first time on the forums. I'm not sure if I can trust a non-moderator with downloading an application, even if it'll help tell the solution. ):

[Larirawiel]

HWInfo is a very known tool. You get over 2.2 Millions results if you search for it on Google.



Cheers

[Votraftur]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:

What Platform are you using? (Steam/Windows/Mac/PS4 etc.)
At what point does the issue occur?
How often does the issue occur?

Could you provide the exact error message received, if any?
Are you running any additional programs alongside Final Fantasy XIV?
Does the issue occur with one character or multiple characters?
When the issue happens, is the PC over heating at all?
Were any update or changes made to the PC around the time of the issue?
Does this issue occur if the game is run in full screen mode? Does it happen in borderless or windowed mode?

All steps taken to resolve the issue:

Could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.

Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!