We have identified the issue listed below.

The issue is being investigated and addressed, and additional information will follow as the situation develops.

[Current Known Issue]
- In the alliance raid dungeon Jeuno: The First Walk, equipment is not reflected in the duty finder's "Reward already received" count.
*If the two other reward items aside from equipment are received, the "Reward already received" count will display as "2/2", making it seem as if all available rewards for that round have been received, when this is not the case. Please be aware when confirming whether the equipment reward has been received.

We apologize for the inconvenience.

*Updated Nov. 26, 2024 4:00 a.m. (PST) / 12:00 (GMT) / 23:00 (AEDT)
This issue was addressed by the maintenance of Nov. 25, 2024 7:00 p.m. to Nov. 26, 2024 2:00 a.m. (PST) / Nov. 26, 2024 3:00 to 10:00 (GMT) / Nov. 26, 2024 14:00 to 21:00 (AEDT).
We sincerely apologize for any inconvenience this may have caused.