Disappointed With XIV Direction

[Supersnow845]

I have to say it's been a while since I have laughed so hard while reading something. And who would have the time and resources to read every person's feedback who unsubscribes for whatever reason? Roughly 20 million people are subbed each month.

While having targeted surveys to test the player base trends and how the company is doing in terms of delivery is an excellent idea, what you propose is not feasible.

Also, let me say this: If a company relies on directing people to provide feedback in forums, it's just another way of saying, "We don't care what you have to say." Forums are mostly echo chambers that hardly ever prompt a company to change. They're a space for people to vent and nothing else.

Someone who can organise a basic AI to read general answers to “on a scale of 1-10” questions and send out targeted surveys at an amount that is feasible for the company

It’s almost like almost every other MMO and live service game has figured this out