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  1. #1
    Player
    Volgia's Avatar
    Join Date
    Oct 2023
    Location
    Gridania
    Posts
    709
    Character
    Adam Brazenmutt
    World
    Gilgamesh
    Main Class
    Dancer Lv 100
    Quote Originally Posted by ronibosch View Post
    Wouldn't that mean the majority of feedback from buyers of a product or service isn't good either?

    User feedback of any kind is important, regardless if it comes from someone well-informed or not. That'd be like librarians overlooking the feedback of their patrons because they don't have a degree in LIS. You don't do that if you want to retain your customers.
    User feedback is important for sure, but this forum isn't a good place for feedback because the people who complain here are 80% not doing it to improve the game, they're here to express their frustration, cuz if you took this place as indicative of player's feelings the only conclusion would be to burn down FFXIV as a whole and do a new MMO because it's a "Lost cause".

    Most of the "feedback" we get here is that a story they didn't like should mean we should fire an entire dev team, or we should kill off the MC cuz we didn't like her, or we should rehaul the whole healing system wtihin a patch or "They lost me as a customer". It might feel good to say out loud, but it's not helpful at all.
    (2)

  2. #2
    Player
    Supersnow845's Avatar
    Join Date
    Aug 2021
    Location
    Gridania
    Posts
    6,618
    Character
    Andreas Cestelle
    World
    Jenova
    Main Class
    Scholar Lv 100
    Quote Originally Posted by Volgia View Post
    User feedback is important for sure, but this forum isn't a good place for feedback because the people who complain here are 80% not doing it to improve the game, they're here to express their frustration, cuz if you took this place as indicative of player's feelings the only conclusion would be to burn down FFXIV as a whole and do a new MMO because it's a "Lost cause".

    Most of the "feedback" we get here is that a story they didn't like should mean we should fire an entire dev team, or we should kill off the MC cuz we didn't like her, or we should rehaul the whole healing system wtihin a patch or "They lost me as a customer". It might feel good to say out loud, but it's not helpful at all.
    You tend to reach that point when actual legit feedback is ignored patch after patch after patch. People get annoyed on here because feedback never seems to go anywhere

    “We should rehaul the entire healing system in a single patch”

    WEVE. BEEN. OFFERING, FEEDBACK. SINCE. 5.0
    (7)
    As a healer main in this game for nigh on 14 years all I can say is that I’m tired. My role has been eroded of complexity and expression for 3 expansions. I’ve watched the tanks do my role for me for 2 expansions and my feedback and critiques continue to fall on deaf ears.

    I have no idea who modern healers are designed for but I know now it’s not me. This is the first expansion I’m truly considering dropping the healer role and not returning, so if that was the goal- congratulations I guess

  3. #3
    Player
    ronibosch's Avatar
    Join Date
    Jun 2022
    Posts
    708
    Character
    Tuul Muluk
    World
    Excalibur
    Main Class
    Warrior Lv 90
    Quote Originally Posted by Volgia View Post
    User feedback is important for sure, but this forum isn't a good place for feedback because the people who complain here are 80% not doing it to improve the game, they're here to express their frustration, cuz if you took this place as indicative of player's feelings the only conclusion would be to burn down FFXIV as a whole and do a new MMO because it's a "Lost cause".

    Most of the "feedback" we get here is that a story they didn't like should mean we should fire an entire dev team, or we should kill off the MC cuz we didn't like her, or we should rehaul the whole healing system wtihin a patch or "They lost me as a customer". It might feel good to say out loud, but it's not helpful at all.
    You've got a good point there. I really wish there was more engagement from FFXIV's team sometimes, which can help with regulating the content and feedback on here (like getting threads back on topic).

    Like Supersnow85 said, a lot of legit feedback is getting ignored, which sadly builds up resentment. Then you have all of the bait threads that pop up here and there (thankfully that's gotten better, at least), serving to only stir the pot.
    (2)