The forums are flawed as the main way to collect player feedback.

[Amh_Wilzuun]

snip

I don’t think Reddit or X even count as a place they even seriously look at.

Also as for the healer homogenization threads that are ignored here, that goes back to the other issue I mentioned which is that we aren’t the JP forums. I do think they must have heard some of the homogenization complaints though if they are attempting to address that in 8.0. That issue would’ve been to big to ignore