Mentorship not renewed, but newcomer status unavailable

[LalaLuna]

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Date & Time: 12 November 2024
Frequency: persistent
World name: Cerberus
Character name: Lena Silverdust
Retainer name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: Monk L90
Party or solo: solo
In-game time: always
Area and coordinates: occurs everywhere
Housing: N/A
Steps:
1. Lose mentorship due to not meeting the Dawntrail requirements in patch 7.1 (expected)
2. Have over 300 hours of /playtime, but NOT completed the MSQ The Coming Dawn
3. Right click own portrait to Edit Search Info: no newcomer status available
4. Talk to the Smith - no option to obtain newcomer status
5. Log out and back into the game: no option to obtain newcomer status
6. Ask a friend to invite to Novice Network: "that player is not a new adventurer or returner" as message

Given the changed conditions, I expected to return to newcomer status, but the option is not available. I'm not sure if this is intended, so I'm sharing it here just in case.
Sprout or no, I wish to help newcomers in the Novice Network.


■ PC Specs

-=-=-=-=- System Information -=-=-=-=-
Irrelevant

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Solution found by Canadane: typing '/nastatus on' resolved the issue, which means something isn't working properly in all this.