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  1. #1
    Player
    Wintersolace's Avatar
    Join Date
    Sep 2014
    Posts
    13
    Character
    Winter Solace
    World
    Hyperion
    Main Class
    Alchemist Lv 100

    Problem with wireless controller after 7.1

    So before the launch of 7.1 my PS4 controller worked fine on my pc but after the launch of 7.1 It doesn't even seen it anymore. I've tried to reset my settings in the game that didn't work, I've tried to set the game settings to default that didn't work either. I've also tried to hardwire it in to see if it wasn't the blue tooth part that didn't work either. However I tried using my controller with all my other games with no issues whatever. No matter what I do since the update it doesn't even detect that a controller is present. Thoughts or is anyone else having this issue?
    (7)

  2. #2
    Player
    xSyRal's Avatar
    Join Date
    May 2018
    Location
    Gridania
    Posts
    3
    Character
    Alleyne Lecarde
    World
    Shiva
    Main Class
    Dragoon Lv 100
    I'm having a similar issue, just that it works wired for me but bluetooth, nothing works.

    Also using the Dualshock4 Controller.
    (0)

  3. #3
    Player
    Pupurun's Avatar
    Join Date
    Dec 2013
    Posts
    1
    Character
    Goodbye Pupurun
    World
    Ragnarok
    Main Class
    Summoner Lv 100
    Hey o/ I have issues with ps4 controller as well. Worked fine wirelessly before patch 7.1. Windows recognizes it and it works wirelessly on windows test screen, but not anymore on FFXIV. If I hardwire it, it does work in FFXIV. Would be nice to get the wireless working in FFXIV again.
    (1)

  4. #4
    Player
    hykuet's Avatar
    Join Date
    Nov 2013
    Posts
    4
    Character
    Yuki Kuet
    World
    Aegis
    Main Class
    Lancer Lv 90
    Dualshock4 Controller.
    same problem here
    (1)

  5. #5
    Player
    Tabbykitty's Avatar
    Join Date
    Sep 2013
    Posts
    7
    Character
    Tabbytha Wilhelm
    World
    Behemoth
    Main Class
    Red Mage Lv 100
    I can confirm that my PS4 controllers will not connect with Bluetooth, but the PS5 controllers do.
    (1)

  6. #6
    Player
    affenmensch's Avatar
    Join Date
    Sep 2013
    Posts
    116
    Character
    Linari Maya
    World
    Shiva
    Main Class
    Archer Lv 60
    same for me, but i am using a Dualshock 3 Controller with DS4 Windows in Dualshock 4 Mode.
    If i switch to xbox 360 mode it works again, but thats not how i like it.

    some things seems to be broken in 7.1 with DS4 support

    edit: playing on the square enix launcher, not Steam, windows 10 with current updates
    (0)
    Last edited by affenmensch; 11-12-2024 at 09:56 PM.

  7. #7
    Community Rep Chesskyth's Avatar
    Join Date
    Feb 2023
    Posts
    8
    Thank you for the reports.

    We are currently looking into the above but have not been able to reproduce the aforementioned issues, and are continuing our investigation.

    If you are experiencing disconnections, please check that you are using the correct connection method with the DUALSHOCK®4 USB Wireless Adaptor as described on the following page:
    https://www.playstation.com/en-us/su...ith-pc-or-mac/

    If this does not resolve the problem, please tell us which platform (Windows, Mac, or Steam) you are playing on (please be sure to indicate if you are using the Steam version on Windows), and also provide the details on your DUALSHOCK®4 connection environment.
    (3)

  8. #8
    Player
    Wintersolace's Avatar
    Join Date
    Sep 2014
    Posts
    13
    Character
    Winter Solace
    World
    Hyperion
    Main Class
    Alchemist Lv 100
    Thank you for looking into it, i'm currently playing on windows through the SE Launcher. I'm not experience any disconnects because Final fantasy 14 isn't even seeing that there is a device there. I've tried the same controller on other games that I play and it's working fine, no issue or disconnections. With Final fantasy 14 it used to see it but since 7.1 launched it just flat out is not detecting it at all. It's a sony brand dualshock controller and it worked before the update.
    (3)

  9. #9
    Player
    affenmensch's Avatar
    Join Date
    Sep 2013
    Posts
    116
    Character
    Linari Maya
    World
    Shiva
    Main Class
    Archer Lv 60
    same for me, i dont have disconnects, it doesn't get recognized in xiv at all
    it shows up in windows, i can use it in games, just xiv doesn't work anymore with it
    nothing changed since yesterday for me on my end

    - Windows 10 with current updates
    - square launcher without steam
    - wired with usb

    if i change the mode vom DS4 to xbox360, all works again, so its only DS4 mode
    (2)

  10. #10
    Player
    Shivv's Avatar
    Join Date
    Nov 2024
    Posts
    2
    Character
    Shiverin R'aeha
    World
    Jenova
    Main Class
    Lancer Lv 45
    Had the same issues as discussed here. Bluetooth connected Dualshock 4 worked fine last night and now after the 7.1 Update not detected at all by the game. Controller works perfectly for other games as well as games on Steam.

    - Windows 10 with current updates
    - Square launcher without steam

    Troubleshooted restarting game, pc, wired connection for controller. Nothing worked

    Turned on DS4Windows and finally solved the issue. Seems like FFXIV is having trouble recognizing DS4
    (2)

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