In the environment there is so little to speak about. The ones I can think of is that metal looks extremely strange and fake, like plastic buffered with metallic paint. The light in the Shaded Bower stands in Gridania is still awful like a few expansions before and although the grass moving when you run through it is adding a bit more presence to your character and the effect that you have on the world around you, it breaks when the bigger bushes stand perfectly still breaking the immersion quickly.

Another immersion and frankly unplayable part of the new update for me is the mounts. Some mounts look ill when they run as if they are going to topple over which gives me great discomfort to use them. But the biggest issue is that I get nauseous being on them whether they are on the ground or in the sky and I just have to sprint around at the moment which just makes me miss the old 30 second cool down sprint, which I don't understand, now that TP is long gone, why it didn't revert back to that old cooldown.

This isn't me simply being uncomfortable and choosing this away like how I choose to hide my face, this is an unplayable feature for me and I don't get why it was implemented. It doesn't look realistic, it broke a feature which I personally had no issue with and it just looks terrible and is completely unusable for me.

You have asked for understanding and patience and I see the attempts to fix the characters clearly, so I will give you that.

But that doesn't mean I can't critique what's wrong or get upset when my character looks horrible.

I have played this game for over 10 years now, and it sucks to feel almost kicked out of or at least heavily restricted from a game I have loved for so long.

I want to play it. I want to build a house and decorate it. I love making glamours and trying out new things. I like doing hard content and I do like interacting with the other players. I have actually had days where I've wanted to play FFXIV, then I think of my character and all the wind goes out of my sails and I move on to something else.

I wouldn't write this post if I didn't care or wanted to help, and I'm sorry that it is so emotional but this game means a lot to me but I don't want to go further into it than that. But it is also hard to not get emotional when my face I've had for 10 years is gone.