Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Unfortunately as the previous user has mentioned, it appears that you may have purchased a 'Story Skip' item from the FINAL FANTASY XIV Online Store. Please note the FINAL FANTASY XIV Online Store only sells OPTIONAL items for the game and not licenses. If you would like to purchase licenses for FINAL FANTASY XIV please visit your preferred retailer, the SQUARE ENIX Online Store, and/or the Mog Station itself.

Once a 'Story Skip' has been used, the progress cannot be undone. If you would like to play the quests that were skipped over, you may try utilizing the 'New Game Plus' feature in-game.

We hope this information is helpful. Thank you once more for visiting the Final Fantasy XIV Technical Support Forums!