FPS tanks when changing instances during hunts

[Orriss]

4060/7800x3d/32gb/win11 all uptodate. Playing at 4k, borderless windowed, mostly low settings. i get a locked 60fps in all content once dlss kicks in (for some reason it always takes a moment when first logging in?). Have no issues in other games.

Niche issue but during hunts when changing instances 2/3 times my fps tanks to single digits and becomes unplayable. It either sorts itself out a moment later (by which time ive usually missed a hunt or two) or i have to go fullscreen so that i can lower my resolution for the rest of the hunt to stop it happening. i have viewable players at the lowest possible but its as if when changing instances it loads everything and dlss is not working. Really annoying every time i wanna do hunts.

[Votraftur]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:

What Platform are you using? (Steam/Windows/Mac/PS4 etc.)
How often does the issue occur?

Are you running any additional programs alongside Final Fantasy XIV?
Does the issue occur with one character or multiple characters?
When the issue happens, is the PC over heating at all?
Were any update or changes made to the PC around the time of the issue?
Does this issue occur if the game is run in full screen mode? Does it happen in borderless or windowed mode?

All steps taken to resolve the issue:

Could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.

Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!

[Orriss]

Hi, thanks for the reply.

What Platform are you using? (Steam/Windows/Mac/PS4 etc.)

As stated Windows 11.

How often does the issue occur?

Sometimes i can change instances through several areas with the train before it randomly starts happening. Sometimes it never happens.

Are you running any additional programs alongside Final Fantasy XIV?

Likely have Chrome open on my second monitor.

Does the issue occur with one character or multiple characters?

Only play one.

When the issue happens, is the PC over heating at all?

Not at all.

Were any update or changes made to the PC around the time of the issue?

i keep everything relatively uptodate so yes there were likely windows updates etc. Hardware no.

Does this issue occur if the game is run in full screen mode? Does it happen in borderless or windowed mode?

My usual fix is to go from borderless 4k to full screen 1080p to fix the issue, i then revert back to 4k when finished.

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

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FINAL FANTASY XIV ONLINE C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
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SYSTEM_OS Windows 11 Home 64-bit (6.2, Build 9200) (22621.ni_release.220506-1250)
SYSTEM_CPU AMD Ryzen 7 7800X3D 8-Core Processor (16 CPUs), ~4.2GHz
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SYSTEM_LANGUAGE English (Regional Setting: English)
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SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 4060
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 4060
SYSTEM_GRAPHICS_MAKER NVIDIA
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SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 3840 x 2160 (32 bit) (60Hz)
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-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
FPS tanks when changing instances during hunts - Google Chrome
Settings
Settings
Windows Input Experience


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

MSI Afterburner 4.6.5
AMD Chipset Software
Google Chrome
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
PingPlotter 5
Steam
VLC media player
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
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FINAL FANTASY XIV ONLINE
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Epic Online Services
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AMD PSP Driver
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Realtek Audio Driver
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Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
AMD Software
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The Legend of Heroes: Trails from Zero
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Microsoft .NET Host FX Resolver - 8.0.7 (x64)
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Microsoft .NET Host - 8.0.7 (x64)
Microsoft Windows Desktop Runtime - 8.0.7 (x64)
Epic Games Launcher Prerequisites (x64)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher64.exe 00000FA4
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00002608
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00003B68
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[Votraftur]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Please try the following:
- Update and reinstall the drivers for your graphics card and sound drivers (if applicable). It appears that your GPU [NVIDIA GeForce RTX 4060] driver was last updated on [7/30/2024], at this time a newer version should be available.

- Please try adjusting/lowering the resolution.
- Please try running the game as an administrator.
- Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything.
- Please be sure to disable or remove any overlays (Discord, Steam, NVIDIA etc.) as they may interfere with startup.
- Make sure that the Windows OS is fully updated.
- Reinstall game (If steam version, try uninstalling and reinstalling the game.

Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!