Is it time to Sunset FFXIV?

[Jeeqbit]

We can't even get 6 months worth of content after a major release... Let alone 10 more years.

Personally, I'm still doing content after playing since ARR so I can't really relate to this, but I can understand it not being enough if you restrict yourself to not completing certain things.

Also, if the game is so congested, why is there a free log in campaign? That smells of low log in numbers.

It is a patch lull. Obviously the congested status changes during patches or for strategic reasons (such as to push people over to Dynamis and balance it out).

As far as Lucky Bancho's numbers go, those are based over multiple months (so could capture activity from an earlier month) but are also typically taken during patch lulls or before patches to capture the lowest numbers, to give a better sense of the baseline rather than the patch spikes.