Permanently Bound by Cactuar Jaques during Skirmish

[Kagato]

While playing Skirmish in Locke's Lie, Cactuar Jaques used an attack that bound me. However, the timer reached 00:00 and never disappeared, permanently binding me and forcing me to disconnect from the game.

It ultimately led to the entire party losing the Skirmish.

[Baudle]

Hello Kagato,

Thank you for reporting this potential bug. I am sorry to hear that you lost the Skirmish and we want to look into this matter. To help us, we ask you to make a new post with the following information:


ISP:
Type of Internet Connection:
Internet Connection Speed:
Date & Time:
Frequency:
Character Name:
Race:
World:
Class/Level:
Area and Coordinates:
Party or Solo:
NPC Name:
Monster Name:
In-Game Time:
Steps:
1.
2.
3.

We hope to hear from you soon. Thank you for your time and have a good day!

~GM Baudle

[Kagato]

ISP: Charter Communications
Type of Internet Connection: Cable
Internet Connection Speed: 4.5 Mbps
Date & Time: Sunday August 5th: 1AM EST
Frequency: Happened once.
Character Name: Kagato Jurai
Race: Male Hume
World: Balmung
Class/Level: 50 Warrior
Area and Coordinates: Locke's Lie, north-eastern enemy spawn point.
Party or Solo: Party
NPC Name: N/A
Monster Name: Cactuar Jaques
In-Game Time: Unknown of exact time. Afternoon hours.
Steps:
1. Defeated the Boar first.
2. Battled Cactuar Jaques while the party fought the Gnat, killing it and leaving Cactuar Jaques remaining.
3. Stunned and Bound by Cactuar Jaques before he was defeated. The timer on all of the enfeebling effects on me reached 00:00, but never disappeared from the Status menu, permanently locking me in place until I forced a disconnection.

[Raldo]

Just curious, but did you guys try Esuna?

[Verytus]

Thank you very much for posting your concerns about being permanently bound. In order to best assist you with this issue we will be needing some additional information. While some of this information may seem irrelevant, it is best to have as much information as possible in these cases. Once this is filled out we will submit this for review for you.


ISP:
Type of Internet Connection:
Internet Connection Speed:
Date & Time:
Frequency:
Character Name:
Race:
World:
Class/Skill Rank:
Area and Coordinates:
Party or Solo:
NPC Name:
Monster Name:
In-Game Time:
Steps:
1.
2.
3.
<*Add more steps if necessary.>