Refund or free Sub Time for DDoS NOW

[sindriiisgaming]

The game is in an unplayable state for months now unless you play at some bizarre time like 10am when everyone is working, and nothing is being done.

They can't fix the DDoS and they made no announcement that they are even planning to address this problem long-term. In fact they are DDoSing themselves probably because their servers are too weak and need time to shut down and cool off every 24 hours.

Not to mention that there are like a bazillion hotfix patches every single patch nowadays.

You can't even play the game now even if you want to!

Look at this



What other MMO has DDoS every single day? And this is just the first page, out of 113 pages.

Either refund half the sub cost or give us 15 days free NOW. And come clean about the so-called "DDoS" that conveniently always happens when Japan is awake. Your servers are just bad, stop lying that it's DDoS.

Chloe

They have never and will never refund your money for a DDOS. if they were to refund you for every second you could not log in, i think ud come out with maybe? 3 minutes of total time? because all a DDOS does is kick u off and make u log in, it does notkick you from the game for hours on end, and im afraid if you think being in a que validates you as being denied play time it doesnt. world hop or DC hop.

Either refund half the sub cost or give us 15 days free NOW

lol

[Annica]

Really? A DDOS resistant server from Amazon, huh? That seems like a really nice trick, considering when I just tried searching Amazon for such a thing it came up with server aprons for people in food service jobs (top options) and server hardware that does not claim to be resistant to DDOS attacks. In fact, I can find no information on such hardware even existing.

Don't act stupid. Amazon Web Services (AWS) is the biggest provider for Web Services, Cloud and other Server Related Stuff in the World. Has nothing to do with the online shop

[hynaku]

What I find very strange is I always get disconnecting symbol only in ARR areas and right after I leave them, I get no bad lag or disconnecting symbols.

[Mortex]

They have never and will never refund your money for a DDOS. if they were to refund you for every second you could not log in, i think ud come out with maybe? 3 minutes of total time? because all a DDOS does is kick u off and make u log in, it does notkick you from the game for hours on end, and im afraid if you think being in a que validates you as being denied play time it doesnt. world hop or DC hop.


lol

Kinda bad when you are in a fight for 16 mins and you wipe because of this stuff or when you have done POTD and you are on floor 187 and wipe because you dc mid run and a pat Murks you. I really love losing 5 hours over this kind of stuff. People saying this is only “two minutes” are either afk in limsa or don’t do time consuming content. Or the fun run I had in the criterion savage dungeons were you also hope you get a full clean run and then this happens. Also untrue it doesn’t sometimes just kick you as you may recall the entire light datacenter was completely busted after a ddos for over 2 hours were you couldn’t even connect too it.

[YuuYun]

I agree with the title. I want a refund for my monthly subscription or more like you should be giving us a free sub because not being able to do Savage reclears properly is unacceptable (ITS WEEKLY LOOT) Not daily (weekly). I had to do my reclears in pf due to the ridiculous DDoS attacks, which SE is doing very minimal to solve, I would of gotten the proper loot if there was no DDoS.

[Zarkovitch]

its seem doing good for now.

[AlienDiplomat]

Support has indicated they do not do refunds or time comp under any circumstances.

However, as the problem is ongoing (current DDOS on NA Primal as of 9-27-24 7pm PDT), it seems the LEAST they could do is temporarily cancel auto-demolition on housing.

[Avoidy]

That's so wild. For the first time, I'm actually not experiencing issues and haven't for several days. But now everyone I know is having problems.
Are they sure it's even a ddos at this point? Like, it'd happen to everyone if it were, right?

[Kes13a]

That's so wild. For the first time, I'm actually not experiencing issues and haven't for several days. But now everyone I know is having problems.
Are they sure it's even a ddos at this point? Like, it'd happen to everyone if it were, right?

if its specifically targeted at SE, yes, you would experience it as well.

if its hitting a node they go through, but not you, and aimed at someone else...then no, you wouldnt experience any issues. like I have only experienced one issue recently with being online, and I am in Canada. so, not entirely sure the attacks are aimed at SE

[Divinemights]

Support has indicated they do not do refunds or time comp under any circumstances.

However, as the problem is ongoing (current DDOS on NA Primal as of 9-27-24 7pm PDT), it seems the LEAST they could do is temporarily cancel auto-demolition on housing.

What does auto-demolition has anything to do with DDOS attack?
You only need to get into house with in 45 calendar days, it is not difficult.