"DDOS" for MONTHS on end with no resolution UNACCEPTABLE

[lolnotacat]

Whether you agree or disagree with the rest of a company's policies and products, blaming them for the NTT situation that legitimately isn't their fault nor something they have any power to do anything about, is just wasting time, forum space, and tars far more legitimate concerns with the brush of 'the community being unreasonable'. So please stop.

I'd agree with you if this was the first or second time NTT has caused issues but we've been dealing with NTT nodes for years, it's just come to a bit of a head with the DDOSing. I work for another game company and if any service provider we were contracted with was causing us as much issue as NTT causes, we'd have dropped them ages ago.

[Eyrilona]

I'd agree with you if this was the first or second time NTT has caused issues but we've been dealing with NTT nodes for years, it's just come to a bit of a head with the DDOSing. I work for another game company and if any service provider we were contracted with was causing us as much issue as NTT causes, we'd have dropped them ages ago.

That's so sad, I wish there was a competitor to NTT so not every MMO had to rely on them. I mean, I'm sure WoW is getting hit with all these DDOS attacks too, right?

I agree with you on that point, but with how contracts work -- especially in how the Japanese deal with them -- I am going to say this becomes SE's problem only on the timescale on which it is realistic they could have looked for a different party to take over the NTT contract. A few months of network issues on one node feels like a very long time to us as consumers, and I understand the anger, but in terms of obligatory contract periods and new negotiations, if an alternative provider can even be found at all, you can get almost nothing done in a few months. If this goes on a full year though, then yes I will say it has become an SE problem.

[lolnotacat]

I agree with you on that point, but with how contracts work -- especially in how the Japanese deal with them -- I am going to say this becomes SE's problem only on the timescale on which it is realistic they could have looked for a different party to take over the NTT contract. A few months of network issues on one node feels like a very long time to us as consumers, and I understand the anger, but in terms of obligatory contract periods and new negotiations, if an alternative provider can even be found at all, you can get almost nothing done in a few months. If this goes on a full year though, then yes I will say it has become an SE problem.

Right, contracts and changing infrastructure can take a while (and cost quite a bit), but like I said, this has been ongoing for years. I will admit it's been stepped up quite a bit recently with all the DDOSing, but NTT being horrible is nothing new.

Infact, the reason I started posting on the forums May of 2023 despite having started in Heavensward is because I was experiencing like a 60% packet drop rate due to NTT nodes. But doing a bit of internet archaeology, those issues with nodes dropping traffic has been an ongoing issue for different segments of players for much longer.

[Kacho_Nacho]

Right, contracts and changing infrastructure can take a while (and cost quite a bit), but like I said, this has been ongoing for years. I will admit it's been stepped up quite a bit recently with all the DDOSing, but NTT being horrible is nothing new.

Infact, the reason I started posting on the forums May of 2023 despite having started in Heavensward is because I was experiencing like a 60% packet drop rate due to NTT nodes. But doing a bit of internet archaeology, those issues with nodes dropping traffic has been an ongoing issue for different segments of players for much longer.

It does seem worse than it has ever been. I cannot imagine this has escaped the notice of Square Enix nor The Nippon Telegraph and Telephone Corporation.

Each DDOS is bad PR for the companies and the game. They aren't going to ignore the issue and hope it goes away.

The thing is, we are never going to know what's being done behind the scenes to combat these attacks, nor the reason for them in the first place.

People upset over Dawn Trail? Business related espionage? Just some people getting their kicks? Who knows?

The best thing we can do, as players, is politely report each DDOS, even if there are pre-existing reports. It's useless to be rude to Square Enix because they are the real victim of the attacks on the NTT nodes.

We're collateral damage.

[Valkyrie_Lenneth]

Right, contracts and changing infrastructure can take a while (and cost quite a bit), but like I said, this has been ongoing for years. I will admit it's been stepped up quite a bit recently with all the DDOSing, but NTT being horrible is nothing new.

Infact, the reason I started posting on the forums May of 2023 despite having started in Heavensward is because I was experiencing like a 60% packet drop rate due to NTT nodes. But doing a bit of internet archaeology, those issues with nodes dropping traffic has been an ongoing issue for different segments of players for much longer.

Before that is was a level3 node that shat the bed between the US and Canada at 6pm west every day. It's been mostly fine with ntt, with some issues here and there. This more recent problem has exacerbated the issue.