I am receiving an error message followed by the game crashing whenever I attempt to turn in the quest "A Literary Delivery" for the NPC Toffwyb in Old Sharlayan.

Date & Time: 9/16/2024 6:22am CDT
Frequency: Every Time
World name: Coeurl
Character name: Fenille Q'vhath
Retainer name:
NPC name: Toffwyb
Monster name:
Class/Level: BRD Lvl 85
Party or solo: Solo
In-game time:
Area and coordinates: Old Sharlayan X: 12.0 Y: 10.9
Housing:
Steps:
1. Right-click Toffwyb to talk to her
2. Receive error message
3.

Connection Specs
- Type of internet connection/provider: WiFi/AT&T
- Modem maker/model number:

■ PC Specs

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\kayla\Documents
FINAL FANTASY XIV ONLINE C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


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SYSTEM_INPUT {49690D40-8A6A-11EB-800A444553540000}
SYSTEM_INPUT_NAME PRO X
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 6 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {49690D40-8A6A-11EB-800B444553540000}
SYSTEM_INPUT_NAME PRO X
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SYSTEM_INPUT {49695B60-8A6A-11EB-800C444553540000}
SYSTEM_INPUT_NAME PRO X
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {49698270-8A6A-11EB-800D444553540000}
SYSTEM_INPUT_NAME PRO X
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E7F1F330-8A67-11EB-8001444553540000}
SYSTEM_INPUT_NAME ITE Device(8297)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E7F1F330-8A67-11EB-8003444553540000}
SYSTEM_INPUT_NAME ITE Device(8297)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
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SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E7F43D20-8A67-11EB-8005444553540000}
SYSTEM_INPUT_NAME Lenovo Calliope USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 12 SYSTEM_GAMEPAD_FOV 0


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FFXIVLauncher
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Great Value Power Rangers - Discord
Microsoft Text Input Application


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Citrix Workspace(DV)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
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Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40664
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EA app
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UE Prerequisites (x64)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

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C:\Windows\System32\RuntimeBroker.exe 000016E8
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C:\Windows\System32\oobe\UserOOBEBroker.exe 00004B70
C:\Windows\System32\smartscreen.exe 000061D4
C:\Windows\System32\svchost.exe 00001538
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 000022A4
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