Mitigation types

[Jeeqbit]

If for example we boss fight that did Tank buster that is strong against block but it is weak against shields

In Heavensward, Paladins could only block physical damage with Sheltron so against Alexander the mitigation effectively didn't exist, since you needed the other abilities for some adds later on. The healers just had to be on top of the healing for Paladins or it was a wipe.

And guess what? Healers weren't always able to handle it.

As a Paladin myself I was frustrated that Sheltron wasn't blocking magic. Something that was so obviously needed. Without that, I literally got down to a few hundred HP.

I could imagine healer shields helping, maybe, I wasn't really paying attention to that but the basic job of a tank is to reduce incoming damage so it felt like that should be my role, not the healers'.

Where I agree the healers should play a role is that you need heals before subsequent hits.