Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We appreciate you bringing this to our attention. It will be forwarded to the appropriate party. We apologize that the product and service you are referring to does not meet your expectations.

As previously mentioned it appears that the issues may have been due to DDoS attacks, for more information please refer to this page: https://na.finalfantasyxiv.com/lodes...f441be51ae661c

If you are still experiencing the issue and would like to submit a traceroute in order to assist with the investigation please visit this link:
https://secure.square-enix.com/enqt3...NETWORK_N/html

Additionally, at this time we would recommend contacting your internet service provider and share the details and issues directly with them.

Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!