impossible to connect : compromised account

[Merrigan]

Uh... Of course I tried a new ‘different’ password. I wasn't going to put the old one back in. The problem is, as I've probably explained too succinctly, that the request isn't getting through.

To clarify my request, which was perhaps not very clear:

- The hard drive change caused my account to be deactivated due to ‘suspicious activity’.
- As I didn't receive an email at the address I think is the referral address, I tried to change my password.
- The new passwords entered are very different from the old ones.
- I do receive emails telling me that the password has been changed, but the password in question doesn't work (‘invalid password’).
- I haven't activated the square enix authenticator, and I'm unable to do so because I'd have to connect to the account management system. Which I am currently unable to do.