Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for any inconvenience that has occurred when playing Final Fantasy XIV. Unfortunately the requested service is not an available option. Any data associated with regards to characters is managed by the automated system, we are unable to manually update this information. At this time we may only suggest periodically checking to see if the information is updated for the associated character(s).

We hope this information is helpful. Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!