When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: Currently September 6, 2024, 2:25PM PST
Frequency: Currently active
World name: Adamantoise, Aether DC
Character name: Edoards Croix
Retainer name: None
NPC name: None
Monster name: None
Class/Level: Summoner, level 100 (occurs on others such as DRG and PLD if face is uncovered)
Party or solo: Solo
In-game time: Currently 9:24AM Eorzea Time
Area and coordinates: Tuliyollal For'ard Cabins, X:3.5, Y:3.3
Housing: None

Steps:
1. Character build

Male Elezen
Clan: Wildwood
Height: 21
Face: Type 2
Hairstyle: "It Takes Two", newest hairstyle implemented in 7.0 Patch.
Jaw: Type 4
Eye shape: Type 3
Eyebrows: Type 6
Nose: Type 4
Mouth: Type 1


2. Perform various emotes such as Confused, Scoff, Scared, Cry, Shocked, Vexed, and Sweat. Notably does NOT occur on Sad, Worried, angry or happy themed emotes from testing as of the moment.
3. Section of forehead skin clips into the central front of the hairstyle in a triangle shape.

Examples:
Default Face

Confused

Scoff

Scared


Connection Specs
- Type of internet connection/provider: AT&T Uverse
- Modem maker/model number: BGW210-700

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\IW\Documents
FINAL FANTASY XIV ONLINE C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 11 Home 64-bit (6.2, Build 9200) (22621.ni_release.220506-1250)
SYSTEM_CPU AMD Ryzen 7 7700X 8-Core Processor (16 CPUs), ~4.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS F30
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32213.902MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 34261.902MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1846.646GB SYSTEM_FREEDISC_SPACE 1594.389GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 4070 Ti SUPER
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 4070 Ti SUPER
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 16063.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16106.951 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (165Hz)
SYSTEM_GRAPHICS_DRIVER C:\windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_cc569e59ca39c5fe\nvldumdx.dll,C:\windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_cc569e59ca39c5fe\nvldumdx.dll,C:\windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_cc569e59ca39c5fe\nvldumdx.dll,C:\windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_cc569e59ca39c5fe\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.0015.5599
SYSTEM_GRAPHICS_DRIVER_DATE 5/31/2024 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND OMEN 27qs (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {3CF3EEB2-3869-42C8-A18E-5B54445989CA}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.4.0.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/17/2024 17:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E22C38A0-29D0-11EF-8001444553540000}
SYSTEM_INPUT_NAME ITE Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E235FCA0-29D0-11EF-8002444553540000}
SYSTEM_INPUT_NAME CORSAIR K70 CORE RGB Mechanical Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E2364AC0-29D0-11EF-8006444553540000}
SYSTEM_INPUT_NAME CORSAIR K70 CORE RGB Mechanical Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E23623B0-29D0-11EF-8003444553540000}
SYSTEM_INPUT_NAME CORSAIR M55 RGB PRO Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E2364AC0-29D0-11EF-8007444553540000}
SYSTEM_INPUT_NAME CORSAIR M55 RGB PRO Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E23671D0-29D0-11EF-8008444553540000}
SYSTEM_INPUT_NAME CORSAIR K70 CORE RGB Mechanical Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E23671D0-29D0-11EF-8009444553540000}
SYSTEM_INPUT_NAME ITE Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
In-Game Bugs - Post New Thread — Mozilla Firefox
#community-chat | 330 Foundation - Discord
NVIDIA GeForce Overlay


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

AMD Chipset Software
Google Chrome
GBTECService
EasyTuneEngineService
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
Patriot Viper M2 SSD RGB
Microsoft Windows Desktop Runtime - 6.0.32 (x64)
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.38.33130
CLIP STUDIO PAINT 1.13.2
FINAL FANTASY XIV ONLINE
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.38.33130
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
AMD PPM Provisioning File Driver
CLIP STUDIO 1.13.2
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.38.33130
ENE_DRAM_RGB_AIO
WD P40 Game Drive
GBTECService
ENE_EHD_M2_HAL
AMD PCI Driver
Realtek Ethernet Controller Driver
ENE_AIC_Marvell_HAL
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.29.30153
EasyTuneEngineService
ENE Video Capture Box HAL
AMD PSP Driver
REALTEK Bluetooth Filter Driver
ENE_External_Device_HAL
AMD SBxxx SMBus Driver
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
AMD I2C Driver
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
ENE_MousePad_HAL
ENE_X_AIC_HAL
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Verbatim_SureFireGaming_Product
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.38.33130
AMD_Chipset_Drivers
AMD GPIO2 Driver
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek Audio Driver
NZXT CAM 4.67.3
BlueStacks App Player
GBT_MB_Update
GBT_rgbMotherboard_UC 23.12.28.01
GBT_RGB_Sync_Control 24.01.16.01
GBT_VGA 24.02.04.01
GIGABYTE Control Center 24.01.20.01
HoYoPlay
GIGABYTE Performance Library
GIGABYTE Storage Library
Mozilla Firefox (x64 en-US)
Mozilla Maintenance Service
Microsoft 365 - de-de
Microsoft 365 - en-gb
Microsoft 365 - en-us
Microsoft 365 - es-es
Microsoft 365 - fr-fr
Microsoft 365 - it-it
Microsoft 365 - nl-nl
ENE_AIC_Marvell_HAL
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.38.33130
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
ENE_External_Device_HAL
Verbatim_SureFireGaming_Product
ENE_EHD_M2_HAL
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft .NET Runtime - 6.0.32 (x64)
ENE_DRAM_RGB_AIO
Microsoft .NET Host FX Resolver - 6.0.32 (x64)
Microsoft Windows Desktop Runtime - 6.0.32 (x64)
Patriot Viper M2 SSD RGB
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Office 16 Click-to-Run Localization Component
Office 16 Click-to-Run Localization Component
Office 16 Click-to-Run Localization Component
Office 16 Click-to-Run Localization Component
ENE_MousePad_HAL
ENE Video Capture Box HAL
Microsoft .NET Host - 6.0.32 (x64)
Corsair iCUE5 Software
NVIDIA Graphics Driver 555.99
NVIDIA GeForce Experience 3.28.0.412
NVIDIA Optimus Update 39.5.0.0
NVIDIA PhysX System Software 9.23.1019
NVIDIA Update 39.5.0.0
NVIDIA FrameView SDK 1.3.8513.32290073
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA HD Audio Driver 1.4.0.1
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.28.0.412
NVIDIA Update Core
NVIDIA Virtual Audio 4.65.0.3
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.38.33130
Microsoft Update Health Tools
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
ENE_X_AIC_HAL
WD P40 Game Drive


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Microsoft\EdgeWebView\Application\128.0.2739.63\msedgewebview2.exe 00002380
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002B60
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher64.exe 00003CC0
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00001774
C:\Program Files\Mozilla Firefox\firefox.exe 000017D0
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00003020
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001B0C
C:\Program Files\NZXT CAM\NZXT CAM.exe 00003470
C:\Program Files\WindowsApps\Microsoft.GamingApp_2408.1001.14.0_x64__8wekyb3d8bbwe\XboxPcAppFT.exe 00001AF4
C:\Program Files\WindowsApps\Microsoft.WidgetsPlatformRuntime_1.4.0.0_x64__8wekyb3d8bbwe\WidgetService\WidgetService.exe 000046E0
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.24081.95.0_x64__8wekyb3d8bbwe\PhoneExperienceHost.exe 00002AC0
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_524.24900.10.0_x64__cw5n1h2txyewy\Dashboard\Widgets.exe 000009E4
C:\Users\IW\AppData\Local\Discord\app-1.0.9162\Discord.exe 00000690
C:\Users\IW\AppData\Local\FluxSoftware\Flux\flux.exe 00003310
C:\Users\IW\AppData\Local\Microsoft\OneDrive\24.166.0818.0003\FileCoAuth.exe 00001210
C:\Users\IW\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00002294
C:\Windows\System32\DriverStore\FileRepository\realtekservice.inf_amd64_ee6fe91a35eb809c\RtkAudUService64.exe 00003144
C:\Windows\System32\RuntimeBroker.exe 00000570
C:\Windows\System32\SecurityHealthSystray.exe 000030E4
C:\Windows\System32\smartscreen.exe 000010F0
C:\windows\Explorer.EXE 000016A4
C:\windows\System32\svchost.exe 00002998
C:\windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00002848
C:\windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001E04
C:\windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe 00001C70
C:\windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00003AD8
C:\windows\system32\ApplicationFrameHost.exe 00000FB8
C:\windows\system32\DllHost.exe 000026C4
C:\windows\system32\conhost.exe 00002B88
C:\windows\system32\sihost.exe 00001B40
C:\windows\system32\svchost.exe 00003CB0
C:\windows\system32\taskhostw.exe 00001168

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Browser Information
- Name and version of the browser currently in-use: Firefox 130.0

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