Responding to Feedback on Player Character Models

[Swordsman]

As someone who's been quite disappointed with how the new character models looked in the graphics update, I'm definitely hoping this future character model update resolves the issues that I and other players have brought up. I won't post everything from the article because it's a lot of information, but I will post some of the key points.

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Yoshi P: "Hello, everyone. Producer and Director Naoki Yoshida here. I'd like to thank everyone for your feedback on the first phase of the graphical update released alongside Patch 7.0. While we've received a lot of praise and seen some impressive screenshots, we've also received a fair number of comments regarding issues with the finer details of character models. Most of this feedback has come from our forums.

The Development team, Operations team, and QA team have carefully reviewed everyone's concerns, including posts made on various social media platforms, and held thorough discussions and tests to determine the best way forward.

Although I can't respond to every comment individually, I would like to personally provide an update on player character models. Namely, I would like to address certain bugs and feedback, then illustrate our policies and what items are considered spec. There is a lot to go over, and the discussion will involve some technical terminology, so I apologize for the length."

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1. Noticeable changes due to the improvement of polygons and normal mapping

Below is a non-exhaustive list of the issues reported. These issues occur with specific race/face types and are not universal.

A. The depth of the area from below the nose to the upper lip (the "philtrum") has become more pronounced.
B. The slight corners of polygons originally present disappear when viewed at a downward camera angle of approximately 45 degrees.
C. Skin blemishes, redness, and pores are more noticeable with certain face types.
D. Certain face types have thicker or darker colored lips.
E. The corners of the mouth appear to be lifted or lowered with certain face types.
F. The shape of polygons around the eyes, including the eyebags and inner eye shadows, appear slightly different with certain face types.

2. Feedback on eyelashes and eyebrows

3. Time-intensive adjustments

A. Inconsistent eyelash facing

B. Rounding of jawlines and changed smiling expressions

C. Special processing effects

4. Issues to be fixed

- Beards and scars appear lighter on certain face types, when paired with specific skin tones (processing issue).
- The scales on the faces and bodies of Au Ra have a rough silhouette in certain areas (visible at higher resolutions).
- Hair floats slightly in certain areas (polygon surface joining adjustment error).
- The mouths of certain NPCs appear to glow (data issue).
- The nose tips of certain Viera faces appear extremely dark (adjustment oversight).

5. Items considered spec

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For further details please go to the link/source provided below as there's a lot more information for each numbered section posted. It looks like there's plenty of good changes and updates on the horizon, so feel free to discuss with each other in this thread.

Source: https://na.finalfantasyxiv.com/lodes...4b52c16f4e9bf6

Link to /r/ffxivdiscussion thread: https://www.reddit.com/r/ffxivdiscus..._the_graphics/

[lolnah]

Still not hats for viera and hroth....how long has it been? I feel like there's better places to allocate resources. I mean who really noticed the eyelashes?

[Voidmage]

All in all I like the graphic update.
It has some issues but they look into it and confirm that they will work on it.
That is all I can ask for.
Am I happy with everything? No, but all in all I like the changes.

Also thanks to the community managers? (are they the people I mean?) for gathering the feedback in the amount of posts regarding the issues.

I hope that solves the issues for those who are unhappy with it, really.