Chargeback for false advertising

[YouMayNot]

I just did a chargeback because of false advertising by Yoshi P. He lied about DDoS, misled people thinking Dawntrail story is about Scions, and sold a product that he KNEW was bad. Just got off my phone with the bank that said they'll process this immediately.

If you didn't like Dawntrail, do a chargeback because I called support for an entire month and they refuse to give me a two-day refund because of the two-day maintenance, and then there were 5 maintenances in a row that affected my playtime so I called again and asked for a week of refund and they refused. Then yesterday they refused to refund Dawntrail for false advertising so now I have to resort to chargeback. This is the only way SE will listen.

Chloe

[gllt]

Well that's against TOS so.. nice knowing you?
I'm not shaming your decision but RIP 笑

[YouMayNot]

Well that's against TOS so.. nice knowing you?
I'm not shaming your decision but RIP 笑

If they put that in the ToS then it's illegal in Cali, California does not allow you to refuse refunds. I'll write a letter to the attorney general if that's true.

I got my money back anyways! Realistically it should be more than refund because they wasted my time as well, when you pay $60 and play for 10 hours realistically game companies should refund $60 + 10 * $15/hr which is $210, but sadly we don't live in an ideal world.

Chloe

[NegativeS]

If they put that in the ToS then it's illegal in Cali, California does not allow you to refuse refunds. I'll write a letter to the attorney general if that's true.

Chloe

Square Enix has been known to delete the accounts of those who chargeback via their bank, including their characters. Forever.

It's been nice knowing you for the past 30 seconds since I opened this thread.

EDIT: Oh, wait...



What I meant to say was, Square Enix will send you a $50 Chick-Fil-A gift card if you chargeback, and even give you a year of free sub time to make up for the dissatisfaction.

[gllt]

If they put that in the ToS then it's illegal in Cali, California does not allow you to refuse refunds. I'll write a letter to the attorney general if that's true.

Chloe

Yeah you can go check it out, they emailed an updated TOS early this morning and I was reading it out of curiosity.

"3.8 Chargebacks. You are authorizing all fees charged under this User Agreement until you properly deactivate your account. Therefore, you may not falsely notify your credit card or debit card provider that you did not authorize the automatic recurring charge. If you are using a parent's credit card, you must have their authorization for recurring billing."

https://support.na.square-enix.com/r...20of%20Service

[PassinLay]

I just did a chargeback because of false advertising by Yoshi P. He lied about DDoS, misled people thinking Dawntrail story is about Scions, and sold a product that he KNEW was bad. Just got off my phone with the bank that said they'll process this immediately.

If you didn't like Dawntrail, do a chargeback because I called support for an entire month and they refuse to give me a two-day refund because of the two-day maintenance, and then there were 5 maintenances in a row that affected my playtime so I called again and asked for a week of refund and they refused. Then yesterday they refused to refund Dawntrail for false advertising so now I have to resort to chargeback. This is the only way SE will listen.

Chloe

Calm down Titanmen

[CVXIV]

level 100 fisher casts worst bait imaginable

[caffe_macchiato]

They will delete your account soon. At least someone here had the cojones to stand up for the actual players since Yoshi-P won't do it himself. FFXIV is the last MMO that's social and populated, and without it we're basically forced to touch grass and hit the bars. God forbid you have some kind of a disability that prevents you from doing those things. Yoshi-P doesn't realize how much of an institution FFXIV is for people, especially given how much we paid for this. He's at the apex of his career and doesn't seem to care about actual people anymore.

[Xirean]

Doing a charge-back is directly against their ToS and you will likely get banned within 48 hours for doing it. Happened to me and someone else I know. They will require you to pay it back in the form of "Crysta" IIRC. Good luck or nice knowing you.

[SDaemon]

At least someone here had the cojones to stand up for the actual players since Yoshi-P won't do it himself.

They will return under another bot account shortly. Bots always come back.