Weird Dxdiag11 Error

[oDiana]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Please try the following:
Open the Nvidia Control Panel and going to 'Manage 3D Settings'. From here, select 'Program Settings' and select Final Fantasy XIV. You should see an option to select the GPU. Make sure it's set to your dedicated graphics card (it may be set to 'Auto' by default)

Delete locally saved content ('Documents' > 'My Games' folder), if you use OneDrive the path would be 'OneDrive' > 'Documents' > ... instead.
When the game is running, open the task manager, click the ‘Details Tab” Find the game and right click it. Select ‘Set Priority’ options to “High”

Double check to make sure PC is not over heating and remove any overclocks on GPU/CPU.

Could you try using a registry cleaner such as CC cleaner? It will run and remove files that may have been left behind by installation and other activity on the PC. To so, please remove the game and then restart the PC. Run the registry cleaner and then restart the computer. Once the computer has been reset, please reinstall the game again.

Go into your power settings within Windows and select additional power settings. Change to maximum performance then save the selection.

To disable DirectX 11, simply visit the 'config' section in the FINAL FANTASY Launcher and toggle 'DirectX 11 Support' off.

Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!

Delete locally saved content ('Documents' > 'My Games' folder), if you use OneDrive the path would be 'OneDrive' > 'Documents' > ... instead. - Done still the same error

When the game is running, open the task manager, click the ‘Details Tab” Find the game and right click it. Select ‘Set Priority’ options to “High” - Done still the same error

Double check to make sure PC is not over heating and remove any overclocks on GPU/CPU. - I'm pretty sure my pc is not overheating, it just stayed between 40-48C as the game ran, and even as the error dxdiang message appeared it was still between 40-48C

Could you try using a registry cleaner such as CC cleaner? It will run and remove files that may have been left behind by installation and other activity on the PC. To so, please remove the game and then restart the PC. Run the registry cleaner and then restart the computer. Once the computer has been reset, please reinstall the game again. - I uninstalled with glary utility, it's basically same as ccleaner uninstall where it delete everything related to final fantasy 14 (all folders, files and registery)

Go into your power settings within Windows and select additional power settings. Change to maximum performance then save the selection. - Done still the same error

To disable DirectX 11, simply visit the 'config' section in the FINAL FANTASY Launcher and toggle 'DirectX 11 Support' off. - Sorry do you have a screen shot or something to show me where that is? Because in my ff14 game launcher I clicked in settings but did not see config section or any option to turn off dxdiang 11(I will update with the screenshot of my launcher settings later)

And I'm not sure if this is related but even when the error message appear, I can still kinda play, can still hit skills buttons, runs around just there is no sound. When I crashes in Arcadia raid once I clicked back on the game screen accidently and still could finish the raid only I could not tele out or see the loot chest for obvious reasons ������