I posted this problem in another person's post so I would like to move to my own post because the answers he was given did not work for me
I have been getting this weird dxdiag error somewhere after the Arcadion Savage Raids update:
ffxiv_dx11.exe+17E0A8F
ffxiv_dx11.exe+1C59E7
ffxiv_dx11.exe+1BC2CB
ffxiv_dx11.exe+1B6728
ffxiv_dx11.exe+1B545E
ffxiv_dx11.exe+1AFDF2
ffxiv_dx11.exe+15FE0B9
KERNEL32.DLL+17614
All my drive are updated, win 10 is updated
Switched to Borderless Windowed Mode
Lowered the resolution, lowered graphic to basically a potato pc
Ran the game as an administrator (as always)
disable overlays (Discord, NVIDIA etc.)
and overclocking is turn off ( I think, I'm not a tech savvy and just followed a tutorial )
Here is the system info:
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument D:\
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU 13th Gen Intel(R) Core(TM) i5-13400F (16 CPUs), ~2.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 10
SYSTEM_BIOS F2
SYSTEM_LANGUAGE Tiếng Việt (Regional Setting: Tiếng Việt)
SYSTEM_MEMORY 16222.633MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 20318.633MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 132.163GB SYSTEM_FREEDISC_SPACE 72.383GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 100.001GB SYSTEM_FREEDISC_SPACE 98.678GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.891GB SYSTEM_FREEDISC_SPACE 599.544GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3060
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3060
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 12115.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8111.316 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_78cd02ab022cd554\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_78cd02ab022cd554\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_78cd02ab022cd554\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_78cd02ab022cd554\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.0015.6094
SYSTEM_GRAPHICS_DRIVER_DATE 8/14/2024 07:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {03DED1B9-7B2A-47A0-916A-0B7D496FAFF2}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9694.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/11/2024 07:00:00
SYSTEM_SOUND VX2416-FHD (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {3E57388C-5552-436A-BC74-FF14AD050A19}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.4.0.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/18/2024 07:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0A1F5AF0-2516-11EF-8002444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0A1FA910-2516-11EF-8005444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0A1FD020-2516-11EF-8007444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0A1FD020-2516-11EF-8009444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 2 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0A1FF730-2516-11EF-800B444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0A1FF730-2516-11EF-800C444553540000}
SYSTEM_INPUT_NAME ITE Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0A296D10-2516-11EF-800E444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0A299420-2516-11EF-8010444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0A299420-2516-11EF-8012444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0A299420-2516-11EF-8014444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0A29BB30-2516-11EF-8015444553540000}
SYSTEM_INPUT_NAME ITE Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0A29BB30-2516-11EF-8018444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0A29E240-2516-11EF-801B444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0A2A3060-2516-11EF-801D444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {16B58DF0-6726-11EF-8001444553540000}
SYSTEM_INPUT_NAME USB GAMING MOUSE
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 669 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0A2A3060-2516-11EF-801F444553540000}
SYSTEM_INPUT_NAME HCT USB Entry Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 897 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {16B5B500-6726-11EF-8002444553540000}
SYSTEM_INPUT_NAME USB GAMING MOUSE
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0A2A5770-2516-11EF-8021444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0A2A5770-2516-11EF-8022444553540000}
SYSTEM_INPUT_NAME HCT USB Entry Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {16B5B500-6726-11EF-8003444553540000}
SYSTEM_INPUT_NAME USB GAMING MOUSE
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0A2A7E80-2516-11EF-8024444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {16B5DC10-6726-11EF-8004444553540000}
SYSTEM_INPUT_NAME USB GAMING MOUSE
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0A2ACCA0-2516-11EF-8027444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0A2ACCA0-2516-11EF-8029444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0A2ACCA0-2516-11EF-802A444553540000}
SYSTEM_INPUT_NAME Converted Portable Device Control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0A2AF3B0-2516-11EF-802D444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0A2AF3B0-2516-11EF-802F444553540000}
SYSTEM_INPUT_NAME Converted Portable Device Control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
hwi_810
Downloads - Opera
Bitwarden
C:\Users\Admin\Documents\Rainmeter\Skins\Tercio LS2 - Clock\Clock\Tercio LS2.ini
C:\Users\Admin\Documents\Rainmeter\Skins\Mond\Recycle Bin\Recycle Bin.ini
C:\Users\Admin\Documents\Rainmeter\Skins\TaskbarX\TaskbarX.ini
Microsoft Text Input Application
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Everything 1.4.1.1024 (x86)
Glary Utilities 6.13
Kaspersky
Internet Download Manager
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
Rainmeter
Toolkit
Intel(R) Wireless Bluetooth(R)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40664
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.40.33810
Kaspersky
Microsoft .NET Runtime - 6.0.16 (x64)
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.40.33810
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.40.33810
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.40.33810
Teams Machine-Wide Installer
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40664
Realtek Ethernet Controller Driver
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40664
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40664
Intel(R) Chipset Device Software
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek Audio Driver
Intel(R) Extreme Tuning Utility
7-Zip 24.06 (x64)
Cheat Engine 7.5
Microsoft 365 Apps for enterprise - en-us
Microsoft OneDrive
VLC media player
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40664
Intel(R) Management Engine Driver
Intel(R) Management Engine Components
Microsoft .NET Host - 6.0.16 (x64)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Update Health Tools
Intel(R) Serial IO
Intel(R) ME WMI Provider
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40664
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.40.33810
Intel(R) Icls
Update for Windows 10 for x64-based Systems (KB5001716)
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component 64-bit Registration
Intel(R) Serial IO
NVIDIA Graphics Driver 560.94
NVIDIA GeForce Experience 3.28.0.417
NVIDIA Optimus Update 39.5.0.0
NVIDIA PhysX System Software 9.23.1019
NVIDIA Update 39.5.0.0
NVIDIA FrameView SDK 1.3.8513.32290073
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA HD Audio Driver 1.4.0.1
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.28.0.417
NVIDIA Update Core
NVIDIA Virtual Audio 4.65.0.3
Intel(R) Extreme Tuning Utility
Microsoft .NET Host FX Resolver - 6.0.16 (x64)
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.40.33810
Microsoft .NET Runtime - 6.0.16 (x64)
Intel(R) Chipset Device Software
Intel(R) Management Engine Components
Dynamic Application Loader Host Interface Service
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Internet Download Manager\IDMIntegrator64.exe 00003944
C:\Program Files (x86)\Internet Download Manager\IDMan.exe 000038F4
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002B24
C:\Program Files (x86)\Toolkit\Toolkit.exe 00002DC0
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00002798
C:\Program Files\Rainmeter\Rainmeter.exe 00003A08
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.24081.89.0_x64__8wekyb3d8bbwe\PhoneExperienceHost.exe 00002DB8
C:\Users\Admin\AppData\Local\Programs\Bitwarden\Bitwarden.exe 00000598
C:\Users\Admin\AppData\Local\Programs\Opera\112.0.5197.53\opera_crashreporter.exe 00002318
C:\Users\Admin\AppData\Local\Programs\Opera\opera.exe 00000410
C:\Users\Admin\Documents\Rainmeter\Skins\TaskbarX\Release\TaskbarX.exe 00003AAC
C:\WINDOWS\Explorer.EXE 00001394
C:\WINDOWS\SysWOW64\DllHost.exe 000027A4
C:\WINDOWS\System32\svchost.exe 000010A8
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 000033A4
C:\WINDOWS\system32\ApplicationFrameHost.exe 00000C6C
C:\WINDOWS\system32\DllHost.exe 000032C8
C:\WINDOWS\system32\SearchFilterHost.exe 00000850
C:\WINDOWS\system32\conhost.exe 00002B30
C:\WINDOWS\system32\ctfmon.exe 00001068
C:\WINDOWS\system32\rundll32.exe 00001BC8
C:\WINDOWS\system32\sihost.exe 00000D8C
C:\WINDOWS\system32\svchost.exe 000015DC
C:\WINDOWS\system32\taskhostw.exe 00000F00
C:\Windows\System32\CompPkgSrv.exe 00001AEC
C:\Windows\System32\DriverStore\FileRepository\realtekservice.inf_amd64_9f05190a2befb920\RtkAudUService64.exe 00003708
C:\Windows\System32\RuntimeBroker.exe 0000348C
C:\Windows\System32\SecurityHealthSystray.exe 000037C4
C:\Windows\System32\oobe\UserOOBEBroker.exe 00003A68
C:\Windows\System32\smartscreen.exe 0000378C
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00002FB0
C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00001BE0
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001838
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001A3C
D:\Glary Utilities\Integrator.exe 00003BFC
E:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher64.exe 00001578
E:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 0000190C