Account Action Review system is flawed. Where is the customer support?

[Raven2014]

No, the game automatically kicks you out if you’re AFK for two minutes. Obviously I’m playing the match.

I didn't say you were AFKing, but if I'm being honest what you describe as your "play style" pretty much sounds like ... botting. Am I accusing you of botting? No. But ... earning no point in 12 min? Common, at that point your team is probably better served if you actually were botting.

I’m not the best at PvP and that stresses me out.

Than you shouldn't play it tbh. You're being stressed out isn't a good reason to burden other people. Just like no one can tell 7 other people "I'm not good with mechanic so you need to carry me through savage because my playstyle".

My point is there is not a requirement to play any specific way or to earn a minimum amount of participation points.

And my point is they don't need to be that specific, because it's impossible for them to list all out possible scenario. Your so call "play style" probably fell under the "adding the enemies" (by not contributing to your team) and Lethargic behavior and that's considered to be against the ToS.

I’ve been playing the same way for ten years and it’s only just become an issue.

Well that makes sense though, after all the mode is only over 2 years old, and you get your first strike last year so ... Assuming you're talking about casual CC. If you're talking about Front line though ... for enough people in such a huge map+group notice it, your playstyle must be stand out in a really really bad way.

It’s not ok to constantly punish someone for something they are not aware of and then not tell them what they’re doing wrong so that it doesn’t happen again.

But they did tell you though? You're thinking it's wrong doesn't mean they didn't tell you. (and again it's not wrong). Also I don't really advise pushing the issue. GMs in just about every game are given some discretion to interpret the situation, and yours isn't exactly leave a lot of room for alternative.

If a GM strike you for say ... cursing. The only way you can argue with them is you are sure you didn't curse at all. But if your argument is "well I did say some mean word but it shouldn't be viewed as cursing" than yeah, no chance.

In this case, the GM did tell you they strike you for in a match for 12 min without earning any points, the only way you can appeal is if that wasn't true and you did earn some points. Otherwise, if it's true, it's not really your place to decide whether you should be strike or not.

Your "it's a playstyle I enjoy and it's not a competitive match so it's ok" angle hold as much water as a cup with a hole at the bottom. DR was considered to be super casual content, but enough people report you for being a leech and you feel the GM's wrath all the same. I'm sorry to say but this "casual content as a yard stick" only exist in your head.


And to put it bluntly, I don't think you'll get a lot of sympathy from other players with your "play-style". And you can't claim you still don't know what you're being striked for, unless you just refuse to acknowledge it. In that case good luck wit the 3rd and 4th strike.