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We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:

What Platform are you using? (Steam/Windows/Mac etc.)
What type of connection are you using (wired/wireless)?
Does this only happen to one character or all characters?
Are there other programs being used when running FFXIV?
How often does the error occur?
Error code received:

All steps taken to resolve the issue:

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