Results 1 to 10 of 18

Hybrid View

  1. #1
    Moderator Votraftur's Avatar
    Join Date
    May 2023
    Posts
    879
    Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:

    What Platform are you using? (Steam/Windows/Mac/PS4 etc.)
    At what point does the issue occur?
    How often does the issue occur?

    Are you running any additional programs alongside Final Fantasy XIV?
    Does the issue occur with one character or multiple characters?
    When the issue happens, is the PC over heating at all?
    Were any update or changes made to the PC around the time of the issue?
    Does this issue occur if the game is run in full screen mode? Does it happen in borderless or windowed mode?

    All steps taken to resolve the issue:

    Could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.

    Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!
    (0)

  2. #2
    Player
    Bibimaya's Avatar
    Join Date
    Aug 2024
    Posts
    12
    Character
    Bibimaya Dadamaya
    World
    Phoenix
    Main Class
    Fisher Lv 100
    Hello,
    I use the Windows version,
    the problem occurs quite randomly, I had the worry in dungeon in challenge during hunting train, in limsa and even while harvesting.

    I play with a single character.

    I contacted support at the start of dawntrail:
    - limited fps 60
    - switched to full screen and windowed
    - reinstalled driver with ddu
    - format the pc
    - updated bios

    Here one log hardware with one crash in the end : https://uploadnow.io/s/60b35fb4-5cea...c-2d52779d78bb

    Thanks for your time
    (0)