When did the dev's stop reading the forums?

[angienessyo]

They definitely do read them, just I don't blame them for not wanting to post considering what NA's forums look like. If they post anything they're just going to get 400 responses angry at them so what's the point.

[MisterNublet]

They definitely do read them, just I don't blame them for not wanting to post considering what NA's forums look like. If they post anything they're just going to get 400 responses angry at them so what's the point.

Maybe don't let it get to the point that the players feel ignored?

If the devs had been active in the forums and the forums had active moderation, the forums would have worked as a great place for player feedback.

But these devs so fragile and are too scared to face even the slightest bit of criticism that they would rather shelter themselves from it as the game continues suffer from poor decisions.

[SongOfTheWind]

They definitely do read them, just I don't blame them for not wanting to post considering what NA's forums look like. If they post anything they're just going to get 400 responses angry at them so what's the point.

Will there ever come a day when NA players realise English forums are not NA forums?..
Probably not.

[Alice_Rivers]

If they post anything they're just going to get 400 responses angry at them so what's the point.

That's part of being a game dev, especially when you refuse to engage for extended periods of time. If they were active, even making their own threads for hot topics regarding actual game concerns (not real world cultural/political matters) that are heavily moderated, engaged with feedback and gave reasons why certain ideas are not carried forward, yes, there would be angry responses, yes there would be criticism but the worst excesses would be moderated and I expect most would at least accept that their ideas were considered even if they were rejected.

You do not, as a dev team, foster healthy discourse by not engaging in discourse. All that does is create an environment where players feel ignored and either form echo-chambers or take it out on eachother or both and none of that is good for the game, the players or the devs. A healthy MMO development process should be a two way street, the devs make the content, the players play the content and give feedback and ideas, the devs discuss (preferably with the players) that feedback and ideas and make changes (or not) based on a majority. Take dungeon difficulty - They could implement some kind of referendum in game, make a new NPC have him ask the question with a multiple choice answer (all of the systems for this already exist in game) and have a logging subroutine log the answers, then they can post the result here and on their social media. Would people complain about the outcome? Yes, welcome to democracy, is it better than what we have now? Infinitely.