Quote Originally Posted by angienessyo View Post
If they post anything they're just going to get 400 responses angry at them so what's the point.
That's part of being a game dev, especially when you refuse to engage for extended periods of time. If they were active, even making their own threads for hot topics regarding actual game concerns (not real world cultural/political matters) that are heavily moderated, engaged with feedback and gave reasons why certain ideas are not carried forward, yes, there would be angry responses, yes there would be criticism but the worst excesses would be moderated and I expect most would at least accept that their ideas were considered even if they were rejected.

You do not, as a dev team, foster healthy discourse by not engaging in discourse. All that does is create an environment where players feel ignored and either form echo-chambers or take it out on eachother or both and none of that is good for the game, the players or the devs. A healthy MMO development process should be a two way street, the devs make the content, the players play the content and give feedback and ideas, the devs discuss (preferably with the players) that feedback and ideas and make changes (or not) based on a majority. Take dungeon difficulty - They could implement some kind of referendum in game, make a new NPC have him ask the question with a multiple choice answer (all of the systems for this already exist in game) and have a logging subroutine log the answers, then they can post the result here and on their social media. Would people complain about the outcome? Yes, welcome to democracy, is it better than what we have now? Infinitely.