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  1. #1
    Player
    CMDG's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    2
    Character
    Junaka Heiaka
    World
    Goblin
    Main Class
    Samurai Lv 100

    Constant Freezes Since Aug 20

    I'm having issues with constant freezes since Aug 20. Prior to this there was some freezes but nothing major. Here are the solutions I've tried so far with no success:
    - Different resolutions and graphics settings
    - Updating windows to the latest update (August 13, 2024—KB5041580 update)
    - Reinstalling the game on both C and D drives
    - Reinstalling nVidia drivers from a safe mode with DDU
    - Turning off all background apps and removed all overlays in-game.

    I would like to know if there is any fix. Please see the additional information below.



    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument E:\Users\Aaron\Documents
    FINAL FANTASY XIV ONLINE C:\Program Files (x86)\SquareEnix
    FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride *.local


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
    SYSTEM_CPU Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz (12 CPUs), ~3.7GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
    SYSTEM_BIOS 1601
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 16317.727MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 26045.727MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 417.773GB SYSTEM_FREEDISC_SPACE 123.948GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.891GB SYSTEM_FREEDISC_SPACE 623.805GB
    SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.387GB SYSTEM_FREEDISC_SPACE 140.977GB
    SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 3725.896GB SYSTEM_FREEDISC_SPACE 2794.004GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS NVIDIA GeForce RTX 2080 Ti
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 2080 Ti
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 11027.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8158.863 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 3440 x 1440 (32 bit) (144Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_78cd02ab022cd554\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_78cd02ab022cd554\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_78cd02ab022cd554\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_78cd02ab022cd554\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.0015.6094
    SYSTEM_GRAPHICS_DRIVER_DATE 8/13/2024 18:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_GRAPHICS NVIDIA GeForce RTX 2080 Ti
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
    SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 2080 Ti
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 11027.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8158.863 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (165Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_78cd02ab022cd554\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_78cd02ab022cd554\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_78cd02ab022cd554\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_78cd02ab022cd554\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.0015.6094
    SYSTEM_GRAPHICS_DRIVER_DATE 8/13/2024 18:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND DELL S2721DGF (NVIDIA High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {2971284C-643D-4C6F-9159-9A3D9EAC9285}
    SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
    SYSTEM_SOUND_DRIVER_VERSION 1.4.0.1
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 2/17/2024 18:00:00
    SYSTEM_SOUND LG ULTRAGEAR (NVIDIA High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {45D84697-3954-4877-B91E-890704D75AF9}
    SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
    SYSTEM_SOUND_DRIVER_VERSION 1.4.0.1
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 2/17/2024 18:00:00
    SYSTEM_SOUND SPDIF Interface (3- FIIO USB DAC E17K)
    SYSTEM_SOUND_DEVICE_ID {664FC7B6-1374-44BC-AA30-7EBC11F1368D}
    SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.4355
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 4/11/2024 18:00:00
    SYSTEM_SOUND Speakers (2- USB Audio DAC )
    SYSTEM_SOUND_DEVICE_ID {144551E9-41CA-4111-A0AD-B413EE3827FF}
    SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.4355
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 4/11/2024 18:00:00
    SYSTEM_SOUND Speakers (DualSense Edge Wireless Controller)
    SYSTEM_SOUND_DEVICE_ID {852BAC7B-C095-4DDB-9A2D-A46FA83578B8}
    SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.4355
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 4/11/2024 18:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {C2EEDAA0-D866-11EC-8001444553540000}
    SYSTEM_INPUT_NAME GMMK 2 Compact TKL 65%
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {C8B07C90-D2D1-11EC-8001444553540000}
    SYSTEM_INPUT_NAME SteelSeries QCK Prism Cloth 3XL
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6CB22610-55B8-11EB-8001444553540000}
    SYSTEM_INPUT_NAME Antlion Wireless Microphone
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {3882A6F0-9DA3-11ED-8001444553540000}
    SYSTEM_INPUT_NAME DualSense Edge Wireless Controller
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 15 SYSTEM_GAMEPAD_FOV 1
    SYSTEM_INPUT {AE287490-31C4-11EB-8001444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {3217C880-7BD6-11EC-8001444553540000}
    SYSTEM_INPUT_NAME Hub Controller
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {14913F30-ED96-11E7-8006444553540000}
    SYSTEM_INPUT_NAME FIIO USB DAC E17K
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {AE289BA0-31C4-11EB-8002444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {C8B0A3A0-D2D1-11EC-8002444553540000}
    SYSTEM_INPUT_NAME SteelSeries QCK Prism Cloth 3XL
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {AE28C2B0-31C4-11EB-8003444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 767 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {AE28C2B0-31C4-11EB-8004444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {AE28E9C0-31C4-11EB-8005444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {AE28E9C0-31C4-11EB-8006444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {56C7BF80-69AE-11EC-8001444553540000}
    SYSTEM_INPUT_NAME USB Audio DAC
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {14913F30-ED96-11E7-8007444553540000}
    SYSTEM_INPUT_NAME AURA LED Controller
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {C2EEDAA0-D866-11EC-8002444553540000}
    SYSTEM_INPUT_NAME GMMK 2 Compact TKL 65%
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {C2EEDAA0-D866-11EC-8003444553540000}
    SYSTEM_INPUT_NAME GMMK 2 Compact TKL 65%
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 768 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {C2EEDAA0-D866-11EC-8004444553540000}
    SYSTEM_INPUT_NAME GMMK 2 Compact TKL 65%
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    Technical Support - Post New Thread - Google Chrome
    Settings
    Event Viewer
    Windows Security
    File Explorer
    _SoftwareUpdateNotificationService_Window
    Microsoft Text Input Application


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    MSI Afterburner 4.6.2
    Battle.net
    Citrix Workspace 2405
    foobar2000 v1.3.17
    Google Chrome
    Realtek PCI-E Wireless LAN Driver
    Smart Switch
    League of Legends
    Microsoft Edge
    Microsoft Edge Update
    Microsoft Edge WebView2 Runtime
    Overwatch
    Overwolf
    PunkBuster Services
    qBittorrent 4.0.3
    ReNamer
    SpeedFan (remove only)
    Steam
    TechPowerUp GPU-Z
    WD Discovery
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
    Microsoft .NET Host - 6.0.33 (x86)
    Citrix Workspace(USB)
    Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.40.33810
    Microsoft Windows Desktop Runtime - 3.1.32 (x64)
    AppDataProtection
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
    USB_DAC-E17K
    BrLogRx
    BCR Plug-in
    Epic Games Launcher
    Microsoft GameInput
    Samsung Magician
    Intel(R) Trusted Connect Services Client
    FINAL FANTASY XIV ONLINE
    Microsoft XNA Framework Redistributable 4.0
    Epic Online Services
    BrSupportTools
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    HowToGuide
    Teams Machine-Wide Installer
    SoftwareUpdateNotification
    Self-service Plug-in
    Futuremark SystemInfo
    BrLauncher
    Launcher Prerequisites (x64)
    Brother Scanner Driver
    Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.40.33810
    AppLogLibSetup
    Online Plug-in
    AURA
    Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.40.33810
    Microsoft Visual C++ 2022 X86 Additional Runtime - 14.40.33810
    Asus Sonic Radar 3
    Microsoft Windows Desktop Runtime - 6.0.33 (x86)
    Smart Switch
    AppProtection
    Citrix Web Helper
    Samsung NVM Express Driver
    Adobe Lightroom
    NetworkRepairTool
    Citrix Authentication Manager
    Office 16 Click-to-Run Extensibility Component
    Office 16 Click-to-Run Localization Component
    ControlCenter4
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Windows Desktop Runtime - 6.0.33 (x86)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    REALTEK Bluetooth Filter Driver
    Microsoft .NET Host FX Resolver - 6.0.33 (x86)
    Glorious Core
    HttpToUsbBridge
    Adobe Refresh Manager
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
    Citrix Workspace(DV)
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
    Launcher Prerequisites (x64)
    Intel(R) Trusted Connect Service Client x86
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    Brother iPrint&Scan
    StatusMonitor
    Brother Printer Driver
    ScannerUtilityInstaller
    WD SES Driver Setup
    Brother iPrint&Scan
    Microsoft ASP.NET MVC 2
    MTOP Client
    OnScreen Control
    Microsoft .NET Runtime - 6.0.33 (x86)
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Microsoft VC++ redistributables repacked.
    Realtek High Definition Audio Driver
    Citrix Workspace Inside
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
    UsbRepairTool
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
    Brother MFL-Pro Suite DCP-L2540DW series
    ControlCenter4 CSDK
    WD Desktop App 2.1.0.335
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
    Windows Driver Package - Cambridge Silicon Radio Ltd. (USBSPI) USB (04/20/2016 4.0.0.0)
    7-Zip 18.05 (x64)
    Windows Driver Package - Cambridge Silicon Radio Ltd. (CSRBC) USB (02/03/2011 2.4.0.0)
    NZXT CAM 4.67.3
    Logitech Capture
    CCleaner
    CPUID CPU-Z 1.87
    CPUID HWMonitor 1.54
    EVGA Precision X1
    Mozilla Firefox (x64 en-CA)
    Mozilla Maintenance Service
    Notepad++ (64-bit x64)
    Microsoft 365 Apps for enterprise - en-us
    Intel(R) Network Connections 22.6.6.0
    Riot Vanguard
    Baldur's Gate 3
    FINAL FANTASY
    ELDEN RING
    Battlefield™ 2042
    Palworld
    Persona 5 Royal
    ARMORED CORE™ VI FIRES OF RUBICON™
    Lethal Company
    Portal with RTX
    3DMark
    Cities: Skylines
    Tabletop Simulator
    The Witcher 3: Wild Hunt
    Wallpaper Engine
    Divinity: Original Sin 2
    Deep Rock Galactic
    Warhammer: Vermintide 2
    HELLDIVERS™ 2
    Monster Hunter: World
    FINAL FANTASY XII THE ZODIAC AGE
    ZONE OF THE ENDERS THE 2nd RUNNER : MARS / ANUBIS ZONE OF THE ENDERS : MARS
    Aim Lab
    Back 4 Blood
    SteelSeries GG 69.0.0
    VLC media player
    Intel(R) Management Engine Components
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    SonicRadar3Setup
    Microsoft Update Health Tools
    MPC-HC 1.7.13 (64-bit)
    Malwarebytes version 4.6.17.334
    ProductDaemonSetup
    Samsung NVM Express Driver 2.3.0.1709
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
    ApoDispatchConfigurator
    Logitech G HUB
    Bonjour
    Microsoft Visual C++ 2022 X64 Additional Runtime - 14.40.33810
    Microsoft Windows Desktop Runtime - 3.1.32 (x64)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    Paradox Launcher v2
    Windows PC Health Check
    Intel(R) Network Connections 22.6.6.0
    Update for Windows 10 for x64-based Systems (KB5001716)
    Intel(R) Management Engine Components
    Microsoft Silverlight
    Microsoft .NET Core Host - 3.1.32 (x64)
    Office 16 Click-to-Run Licensing Component
    Office 16 Click-to-Run Extensibility Component 64-bit Registration
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
    Firmware updater for DualSense™ wireless controller
    Microsoft .NET Core Runtime - 3.1.32 (x64)
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
    Microsoft Teams Meeting Add-in for Microsoft Office
    Microsoft .NET Core Host FX Resolver - 3.1.32 (x64)
    Adobe Acrobat (64-bit)
    NVIDIA Graphics Driver 560.94
    NVIDIA GeForce Experience 3.28.0.417
    NVIDIA Optimus Update 39.5.0.0
    NVIDIA PhysX System Software 9.23.1019
    NVIDIA Update 39.5.0.0
    NVIDIA FrameView SDK 1.3.8513.32290073
    NVIDIA SHIELD Streaming
    NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
    NVIDIA HD Audio Driver 1.4.0.1
    NVIDIA Install Application
    NVIDIA Backend
    NVIDIA Container
    NVIDIA TelemetryApi helper for NvContainer
    NVIDIA LocalSystem Container
    NVIDIA Message Bus for NvContainer
    NVIDIA NVAPI Monitor plugin for NvContainer
    NVIDIA NetworkService Container
    NVIDIA Session Container
    NVIDIA User Container
    NVIDIA NvModuleTracker
    NVIDIA NodeJS
    NVIDIA Watchdog Plugin for NvContainer
    NVIDIA Telemetry Client
    NVIDIA Virtual Host Controller
    Nvidia Share
    NVIDIA ShadowPlay 3.28.0.417
    NVIDIA Update Core
    NVIDIA USBC Driver 1.52.831.832
    NVIDIA Virtual Audio 4.65.0.3
    Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.40.33810
    Intel(R) Trusted Connect Service Client x64
    WD Desktop App 2.1.0.335 (x64)
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
    Samsung USB Driver for Mobile Phones
    Microsoft VC++ redistributables repacked.
    Intel(R) Management Engine Components
    SonicMapperConfigurator
    Intel(R) ME UninstallLegacy
    Epic Games Launcher Prerequisites (x64)
    MPC-BE x64 1.6.11


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\Brother\BrUtilities\BrLogRx.exe 00004700
    C:\Program Files (x86)\Brother\SoftwareUpdateNotification\SoftwareUpdateNotificationService.exe 00004B00
    C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe 0000497C
    C:\Program Files (x86)\Citrix\ICA Client\Receiver\AnalyticsSrv.exe 00004C9C
    C:\Program Files (x86)\Glorious Core\Glorious Core.exe 00002B48
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00000D7C
    C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 00000EE4
    C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00003030
    C:\Program Files (x86)\Samsung\Samsung Magician\SamsungMagician.exe 00004598
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher64.exe 00001D34
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00003654
    C:\Program Files\Adobe\Acrobat DC\Acrobat\AdobeCollabSync.exe 00004748
    C:\Program Files\LGHUB\lghub_agent.exe 00003874
    C:\Program Files\LGHUB\system_tray\lghub_system_tray.exe 0000347C
    C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 000005E4
    C:\Program Files\NZXT CAM\NZXT CAM.exe 0000259C
    C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 0000337C
    C:\Program Files\Riot Vanguard\vgtray.exe 00003AE4
    C:\Program Files\WindowsApps\Microsoft.YourPhone_1.24072.111.0_x64__8wekyb3d8bbwe\PhoneExperienceHost.exe 00004DAC
    C:\Program Files\WindowsApps\ReaderNotificationClient_1.0.4.0_x86__e1rzdqpraam7r\AcrobatNotificationClient.exe 0000140C
    C:\Users\Aaron\AppData\Local\Microsoft\OneDrive\24.151.0728.0003\FileCoAuth.exe 00000A64
    C:\Users\Aaron\AppData\Local\Microsoft\OneDrive\24.151.0728.0003\Microsoft.SharePoint.exe 00003D40
    C:\Users\Aaron\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00004288
    C:\WINDOWS\Explorer.EXE 000024B4
    C:\WINDOWS\System32\rundll32.exe 000017CC
    C:\WINDOWS\System32\svchost.exe 00003AF4
    C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00002FB0
    C:\WINDOWS\SystemApps\Microsoft.Windows.SecHealthUI_cw5n1h2txyewy\SecHealthUI.exe 00004EBC
    C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002380
    C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 00003964
    C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000028CC
    C:\WINDOWS\explorer.exe 00001A0C
    C:\WINDOWS\system32\ApplicationFrameHost.exe 00004D8C
    C:\WINDOWS\system32\DllHost.exe 00002DE0
    C:\WINDOWS\system32\conhost.exe 00003074
    C:\WINDOWS\system32\sihost.exe 000012C0
    C:\WINDOWS\system32\svchost.exe 00002AF0
    C:\WINDOWS\system32\taskhostw.exe 00002EF4
    C:\WINDOWS\system32\wbem\unsecapp.exe 00004264
    C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00004D84
    C:\Windows\System32\CompPkgSrv.exe 000048C4
    C:\Windows\System32\RuntimeBroker.exe 000048CC
    C:\Windows\System32\SecurityHealthHost.exe 00003AA4
    C:\Windows\System32\SecurityHealthSystray.exe 00003944
    C:\Windows\System32\oobe\UserOOBEBroker.exe 00004EA8
    C:\Windows\System32\smartscreen.exe 00002E64


    Event Viewer From Aug 20

    Log Name: Application
    Source: Windows Error Reporting
    Date: 2024-08-20 21:39:13
    Event ID: 1001
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer: M1
    Description:
    Fault bucket , type 0
    Event Name: AppHangTransient
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: ffxiv_dx11.exe
    P2: 1.0.0.0
    P3: 66abbd47
    P4: unknown
    P5: unknown
    P6: unknown
    P7: unknown
    P8:
    P9:
    P10:

    Attached files:
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER93BD.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER93FD.tmp.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER93FC.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER941C.tmp.txt

    These files may be available here:


    Analysis symbol:
    Rechecking for solution: 0
    Report Id: 112eaf15-948b-42bc-aa7b-c7993aa2e4c1
    Report Status: 2049
    Hashed bucket:
    Cab Guid: 0
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Windows Error Reporting" />
    <EventID Qualifiers="0">1001</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2024-08-21T03:39:13.1105841Z" />
    <EventRecordID>50719</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>M1</Computer>
    <Security />
    </System>
    <EventData>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>AppHangTransient</Data>
    <Data>Not available</Data>
    <Data>0</Data>
    <Data>ffxiv_dx11.exe</Data>
    <Data>1.0.0.0</Data>
    <Data>66abbd47</Data>
    <Data>unknown</Data>
    <Data>unknown</Data>
    <Data>unknown</Data>
    <Data>unknown</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER93BD.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER93FD.tmp.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER93FC.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER941C.tmp.txt</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>112eaf15-948b-42bc-aa7b-c7993aa2e4c1</Data>
    <Data>2049</Data>
    <Data>
    </Data>
    <Data>0</Data>
    </EventData>
    </Event>

    Log Name: Application
    Source: Windows Error Reporting
    Date: 2024-08-20 21:41:40
    Event ID: 1001
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer: M1
    Description:
    Fault bucket , type 0
    Event Name: AppHangTransient
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: ffxiv_dx11.exe
    P2: 1.0.0.0
    P3: 66abbd47
    P4: unknown
    P5: unknown
    P6: unknown
    P7: unknown
    P8:
    P9:
    P10:

    Attached files:
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC8BE.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC8EE.tmp.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC8ED.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC90D.tmp.txt

    These files may be available here:


    Analysis symbol:
    Rechecking for solution: 0
    Report Id: a6278cac-3570-4084-9d8e-552d3a47a792
    Report Status: 2049
    Hashed bucket:
    Cab Guid: 0
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Windows Error Reporting" />
    <EventID Qualifiers="0">1001</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2024-08-21T03:41:40.7702720Z" />
    <EventRecordID>50720</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>M1</Computer>
    <Security />
    </System>
    <EventData>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>AppHangTransient</Data>
    <Data>Not available</Data>
    <Data>0</Data>
    <Data>ffxiv_dx11.exe</Data>
    <Data>1.0.0.0</Data>
    <Data>66abbd47</Data>
    <Data>unknown</Data>
    <Data>unknown</Data>
    <Data>unknown</Data>
    <Data>unknown</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC8BE.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC8EE.tmp.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC8ED.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC90D.tmp.txt</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>a6278cac-3570-4084-9d8e-552d3a47a792</Data>
    <Data>2049</Data>
    <Data>
    </Data>
    <Data>0</Data>
    </EventData>
    </Event>
    (0)

  2. #2
    Player
    Larirawiel's Avatar
    Join Date
    Feb 2019
    Location
    Aldrassil
    Posts
    2,481
    Character
    Larirawiel Caennalys
    World
    Shiva
    Main Class
    White Mage Lv 100
    Hello, try following:

    1. download Hwinfo: https://www.hwinfo.com/download/
    2. start it with "Sensors only"
    3. Create a log. There are buttons in the bottom of the window.
    4. play so for 20 minutes.
    5. upload the log somewhere so i can look into it. You can also zip it if it gets too big.


    Cheers
    (0)

  3. #3
    Moderator Votraftur's Avatar
    Join Date
    May 2023
    Posts
    850
    Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Please try the following:
    - Update and reinstall the drivers for your graphics card and sound drivers (if applicable). Upon further review, it appears that your GPU [NVIDIA GeForce RTX 2080 Ti] driver may have been last updated on [8/13/2024]. At this time a newer version should be available.

    - Please try adjusting/lowering the resolution.
    - Please try running the game as an administrator.
    - Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything.
    - Please be sure that Final Fantasy XIV is installed to the C: Drive. (If Steam version, make sure both the game and Steam are installed on same drive)
    - Please be sure to disable or remove any overlays (Discord, Steam, NVIDIA etc.) as they may interfere with startup.
    - Make sure that the Windows OS is fully updated.
    - Reinstall game (If steam version, try uninstalling and reinstalling both the game and Steam)

    Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!
    (0)