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  1. #1
    Moderator Votraftur's Avatar
    Join Date
    May 2023
    Posts
    879
    Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:

    Are you using a VPN?
    Are you using a wired or wireless connection?
    What Platform are you using? (Steam/Windows/Mac/PS4 etc.)
    Does the issue occur with one character or multiple characters?
    At what point do you get disconnected and/or are unable to connect?
    How often does the issue occur?

    Internet Service Provider:
    Region/State:

    Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!
    (0)

  2. #2
    Player
    Divine-Fist's Avatar
    Join Date
    Apr 2014
    Location
    Ul'Dah
    Posts
    31
    Character
    Sonja Wolfe
    World
    Cactuar
    Main Class
    Monk Lv 100
    Quote Originally Posted by Votraftur View Post
    Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:

    Are you using a VPN?
    Are you using a wired or wireless connection?
    What Platform are you using? (Steam/Windows/Mac/PS4 etc.)
    Does the issue occur with one character or multiple characters?
    At what point do you get disconnected and/or are unable to connect?
    How often does the issue occur?

    Internet Service Provider:
    Region/State:

    Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!
    No, I will not use a VPN.
    I play on PC and have a wired connection.
    I'm using Windows 11
    I only have one character that I play on.
    I'm usually able to log in fine. The disconnects happen when I'm doing group and solo content.
    The error happens multiple times every day. I usually just give up playing FFXIV after 5 error 90002s.
    I use AT&T
    The last speed test I ran gave me 79 mbps upload, 19 mbps download, 29.6 ms ping, 1.356 ms jitter
    I'm in Columbus, Indiana
    (0)