We are pleased to announce that the Square Enix Account Management System technical difficulties listed below have been resolved.

We apologize for any inconvenience caused and we thank you for your understanding.

[Date & Time]
From Aug. 19, 2024 5:23 a.m. to 9:25 a.m. (PDT)
From Aug. 19, 2024 12:23 to 16:25 (GMT)
From Aug. 19, 2024 13:23 to 17:25 (BST)
From Aug. 19, 2024 22:23 to Aug. 20, 2024 2:25 (AEST)

[Details]
The following were unavailable
・Logging into the Xbox Series X|S version under certain conditions
*If you were logging into the Xbox Series X|S version for the first time, or if you had purchased an Expansion from the Microsoft Store during technical difficulties, you were not be able to log in until the recovery is completed. Log in was possible under other conditions.
・Online Store on Xbox Mode
・Mogstation on Xbox Mode
・FFXIV Coins

*FFXIV Coin count will be updated by launching the Xbox Series X|S version of FINAL FANTASY XIV and logging in after the end of the maintenance. If the game was already running before, please relaunch it and log in for it to be updated.

[Cause]
Network Issue

[Affected Service]
- Xbox Series X|S