90002 disconnects over the last four days

[Anorax]

I am a long time Australian player with 1700 hours played on US servers over a number of years. My main account is on the NA Data Centre (Diabolos) and I have been playing on this server for a number of years without issue.

Over the last four days when the issue occurs I start getting rubberbanding and then I am getting 90002 disconnects from the game randomly. When I try to log back in and reconnect to the NA Data Center I then get a 2002 error and the game exits. Sometimes I can log into the NA Data Center but none of my characters are appearing. I can log in to the AU, EU, and JP servers with no issues and remain connected indefinitely during this time. Sometimes the problem goes away after a couple of hours but it is unpredictable and the issue has been reoccurring.

I have contacted my ISP and they said their overseas connection to the US is fine. When I ping the US server IP for my server I notice I am getting intermittent packet loss. The issue starts at the NTT IP in the US. If ping JP, AU, or EU servers there is no packet loss.

Are you using a VPN? - NO.
Are you using a wired or wireless connection? - WIRED ETHERNET
What Platform are you using? (Steam/Windows/Mac/PS4 etc.) - Steam / Windows 11
Does the issue occur with one character or multiple characters? - Both characters on the US Data Center
At what point do you get disconnected and/or are unable to connect? - Unpredictable. Sometimes I get the 90002 error on a dungeon, and other times I can get the 90002 error when standing in a city or the open world.
How often does the issue occur? - Over the last four days four times now at random times.

Internet Service Provider: Aussie Broadband
Region/State: Sydney NSW Australia
All steps taken to resolve the issue: I have followed the guidelines here with regards to clearing cache, security settings, TLS/SSL, etc. and confirming all required ports are open. As mentioned before I have no issues with the AU, JP, and EU data centers.

[Votraftur]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We are aware of the current network-related issues on the North American data centers. If you would like to submit a traceroute in order to assist with the investigation please visit this link:
https://secure.square-enix.com/enqt3...NETWORK_N/html

Additionally, at this time we would recommend contacting your internet service provider and share the details and issues directly with them.

Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!