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  1. #1
    Player
    Sympatheia's Avatar
    Join Date
    Aug 2024
    Posts
    2
    Character
    Russet Rarab
    World
    Sargatanas
    Main Class
    Summoner Lv 100

    Freezing Issues, though audio remains functional

    PC started arbitrarily freezing after Savage patch. Requires hard reboot to get the PC to be responsive again.
    Didn't have problems up until this point. Played through all of DT and the current Nraids without any issues.
    During a freeze, the BGM in FFXIV will continue playing, but the screen image will be frozen and completely unresponsive.
    Did a check of the RAM, a System File Check, and a hard drive check. No issues found.
    The game will generally be running just fine, before the screen just stops. No warning symptoms occur beforehand.
    I'm not having issues with any other game or application.

    What Platform are you using? (Steam/Windows/Mac/PS4 etc.)
    Windows 10. Don't have XIV on Steam, however.

    At what point does the issue occur?
    Arbitrarily. Sometimes shortly after opening the game, sometimes hours into play. It has frozen while I was idling in the character select screen before. It's also frozen while I'm changing system settings from the options on the starting screen. Sometimes the freeze occurs in instanced content, sometimes in Limsa. Sometimes when lots of other characters are around, sometimes when my character is the only one around. No particular content seems to uniquely trigger the freeze.

    How often does the issue occur?
    Generally several times a day, though sometimes the game can be active for hours before it occurs.

    Could you provide the exact error message received?
    There is no error message. The screen just freezes. Don't see anything in Windows Event Viewer either.

    Are you running any additional programs alongside Final Fantasy XIV?
    Generally Discord, plus arbitrary background applications that are on by default.
    Incidentally, I'm occasionally in voice chat on Discord when the crash occurs. The voice chat continues to be functional, even though the screen is entirely unresponsive. Discord is typically active on the other of my two screens.

    Does the issue occur with one character or multiple characters?
    I only have one character.

    When the crash happens, is the PC over heating at all?
    No. According to Task Manager, my GPU temperature is generally between 44 C and 56 C when it occurs. There's nothing particularly notable that occurs in the Performance tab of my Task Manager at the time of the freezing.

    Were any update or changes made to the PC around the time of the crash?
    No. However, this issue started after the FFXIV patch that introduced the Savage raids.

    Does this issue occur if the game is run in full screen mode? Does it happen in borderless or windowed mode?
    I haven't run the game outside of windowed mode. Generally, the game window occupies all of one of my two screens.

    All steps taken to resolve the issue:
    • Restricting the game to 60 fps. Initially, I did this via in-game settings, but I subsequently also restricted frame rate via NVidia Settings. This didn't resolve the issue.
    • Updated my graphics card drivers and Windows just to be safe. Didn't resolve the problem.
    • Somebody recommended that I delete the existing XIV config file and reconfigure all settings. This didn't resolve the issue.
    • I'm on a desktop PC, but I set the game from Maximum graphics to High for laptop, with low detail models for distant objects and shadows. This likewise didn't resolve the issue.
    • Reddit suggested deactivating Microsoft Device Association Root Enumerator, and doing so seemed to fix the issue for most of an afternoon, but logging in after several hours offline and entering Skydeep Cenote via Trusts resulted in another freeze with the same conditions (screen completely unresponsive, but audio active). In this instance, the freeze occured immediately after I adjusted volume via physical keys on my Bluetooth speaker, though I don't know that that was actually the trigger. Note that the volume adjustment occured normally without issue, even though the screen was frozen and unresponsive. Immediately after rebooting, I was able to adjust volume via physical keys on my Bluetooth speaker without inducing a freeze, and with proper screen feedback for the volume adjustment, but this was without FFXIV active.

    My system info is as follows:

    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\CY765\Documents
    FINAL FANTASY XIV ONLINE C:\Program Files (x86)\SquareEnix
    FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride *.local


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Pro for Workstations 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
    SYSTEM_CPU Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz (8 CPUs), ~3.6GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 8
    SYSTEM_BIOS G21CX.306
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 16303.348MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 22191.348MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 475.643GB SYSTEM_FREEDISC_SPACE 106.021GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.016GB SYSTEM_FREEDISC_SPACE 292.674GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS NVIDIA GeForce RTX 2080
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 2080
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 7989.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8151.674 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvaki.inf_amd64_216bf1476330f993\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvaki.inf_amd64_216bf1476330f993\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvaki.inf_amd64_216bf1476330f993\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvaki.inf_amd64_216bf1476330f993\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.0015.6081
    SYSTEM_GRAPHICS_DRIVER_DATE 7/30/2024 08:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_GRAPHICS NVIDIA GeForce RTX 2080
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
    SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 2080
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 7989.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8151.674 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvaki.inf_amd64_216bf1476330f993\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvaki.inf_amd64_216bf1476330f993\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvaki.inf_amd64_216bf1476330f993\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvaki.inf_amd64_216bf1476330f993\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.0015.6081
    SYSTEM_GRAPHICS_DRIVER_DATE 7/30/2024 08:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND CABLE Input (VB-Audio Virtual Cable)
    SYSTEM_SOUND_DEVICE_ID {1CFC8BD9-58B2-46B2-82D0-510D3CE4BBD4}
    SYSTEM_SOUND_DEVICE_NAME vbaudio_cable64_win7.sys
    SYSTEM_SOUND_DRIVER_VERSION 1.0.3.5
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 9/2/2014 08:00:00
    SYSTEM_SOUND Headphones (JBL TUNE770NC Stereo)
    SYSTEM_SOUND_DEVICE_ID {2F0A8487-1D0A-4A9E-A814-7F4CCD22BC06}
    SYSTEM_SOUND_DEVICE_NAME BthA2dp.sys
    SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.1
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 12/6/2019 08:00:00
    SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
    SYSTEM_SOUND_DEVICE_ID {3D04405B-5A62-45F9-89EF-B945039D1D81}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.0.1.8652
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 3/12/2019 08:00:00
    SYSTEM_SOUND VoiceMeeter Aux Input (VB-Audio VoiceMeeter AUX VAIO)
    SYSTEM_SOUND_DEVICE_ID {A2BC0540-EBF1-4229-9688-FBFBEC6FD289}
    SYSTEM_SOUND_DEVICE_NAME vbaudio_vmauxvaio64_win10.sys
    SYSTEM_SOUND_DRIVER_VERSION 2.1.5.2
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 1/11/2019 08:00:00
    SYSTEM_SOUND VoiceMeeter Input (VB-Audio VoiceMeeter VAIO)
    SYSTEM_SOUND_DEVICE_ID {12A9A312-E958-4533-8634-DA92B89FB080}
    SYSTEM_SOUND_DEVICE_NAME vbaudio_vmvaio64_win10.sys
    SYSTEM_SOUND_DRIVER_VERSION 2.1.5.2
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 1/11/2019 08:00:00
    SYSTEM_SOUND VoiceMeeter VAIO3 Input (VB-Audio VoiceMeeter VAIO3)
    SYSTEM_SOUND_DEVICE_ID {BF39AD04-9A91-4C01-A755-33FE04D775F7}
    SYSTEM_SOUND_DEVICE_NAME vbaudio_vmvaio364_win10.sys
    SYSTEM_SOUND_DRIVER_VERSION 2.1.5.2
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 1/11/2019 08:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {F1FBE670-BA8F-11EC-8001444553540000}
    SYSTEM_INPUT_NAME CORSAIR K70 RGB MK.2 Mechanical Gaming Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {F1FC0D80-BA8F-11EC-8002444553540000}
    SYSTEM_INPUT_NAME CORSAIR K70 RGB MK.2 Mechanical Gaming Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {56644AE0-D76A-11EA-8001444553540000}
    SYSTEM_INPUT_NAME ITE Device(8910)
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {56649900-D76A-11EA-8003444553540000}
    SYSTEM_INPUT_NAME ITE Device(8910)
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {1041CA00-D7DE-11EA-8001444553540000}
    SYSTEM_INPUT_NAME Yeti Stereo Microphone
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {10421820-D7DE-11EA-8002444553540000}
    SYSTEM_INPUT_NAME Yeti Stereo Microphone
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {9363EDE0-D7DF-11EA-8004444553540000}
    SYSTEM_INPUT_NAME HID-compliant consumer control device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {936414F0-D7DF-11EA-8005444553540000}
    SYSTEM_INPUT_NAME HID-compliant vendor-defined device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {936414F0-D7DF-11EA-8006444553540000}
    SYSTEM_INPUT_NAME HID-compliant vendor-defined device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {DDB275C0-BA90-11EC-8006444553540000}
    SYSTEM_INPUT_NAME Corsair composite virtual input device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {F1FD6D10-BA8F-11EC-8003444553540000}
    SYSTEM_INPUT_NAME CORSAIR K70 RGB MK.2 Mechanical Gaming Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {F1FD9420-BA8F-11EC-8004444553540000}
    SYSTEM_INPUT_NAME CORSAIR K70 RGB MK.2 Mechanical Gaming Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    Microsoft Text Input Application
    C:\Users\CY765\Documents\Rainmeter\Skins\Monstercat Visualizer\visualizer.ini
    C:\Users\CY765\Documents\Rainmeter\Skins\Elegance2\Date\Date_hori1.ini
    C:\Users\CY765\Documents\Rainmeter\Skins\Elegance2\Clock\Clock_hori1.ini
    C:\Users\CY765\Documents\Rainmeter\Skins\Beta Clock\BetaClock.ini


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    Advanced Renamer
    APCUPS
    ASIO4ALL
    Audacity 2.4.2
    Dropbox
    Visual Studio Build Tools 2022
    foobar2000 v1.5.5
    GameFirst V
    Google Chrome
    LAME v3.99.3 (for Windows)
    Microsoft Edge
    Microsoft Edge Update
    Microsoft Edge WebView2 Runtime
    PaintTool SAI Ver.1
    Rainmeter
    Steam
    Techivation T-De-Esser
    TXTcollector
    Voicemeeter, The Virtual Mixing Console
    Microsoft Windows Desktop Runtime - 8.0.1 (x64)
    GameSDK Service
    Windows SDK Desktop Tools x86
    Universal CRT Redistributable
    Microsoft Visual C++ 2022 X86 Additional Runtime - 14.34.31938
    Microsoft_VC90_CRT_x86
    Dropbox Update Helper
    ASUS Aac_NBDT HAL
    ENE_EHD_M2_HAL
    WinRT Intellisense Mobile - en-us
    Windows SDK Signing Tools
    RAPOO MT700 Keyboard v1.7.3
    Microsoft ASP.NET Core 7.0.11 - Shared Framework (x64)
    Windows Team Extension SDK
    vs_filehandler_amd64
    Windows SDK AddOn
    Microsoft Windows Desktop Runtime - 8.0.0 (x64)
    Microsoft .NET SDK 8.0.204 (x64)
    ph
    Windows SDK Desktop Libs x64
    Microsoft Windows Desktop Runtime - 5.0.15 (x64)
    AURA lighting effect add-on
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Windows IoT Extension SDK Contracts
    vs_minshellinteropmsi
    vs_CoreEditorFonts
    Microsoft Visual Studio Setup WMI Provider
    Voice Backgrounds
    Microsoft Visual C++ 2022 X86 Debug Runtime - 14.34.31938
    bl
    Microsoft .NET Runtime - 6.0.16 (x64)
    vs_minshellinteropsharedmsi
    FINAL FANTASY XIV ONLINE
    ASUS AURA Motherboard HAL
    Windows SDK
    Windows SDK Desktop Headers arm64
    Windows SDK for Windows Store Apps DirectX x86 Remote
    Windows SDK Facade Windows WinMD Versioned
    ASUS Framework Service
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    WinRT Intellisense IoT - Other Languages
    Microsoft SQL Server Compact 3.5 SP2 ENU
    vs_FileTracker_Singleton
    vs_filehandler_x86
    Windows Desktop Extension SDK
    WinRT Intellisense UAP - en-us
    SDK ARM Redistributables
    AURA Service
    Launcher Prerequisites (x64)
    ASUS AURA Extension Card HAL
    Microsoft HTML Help Workshop Package
    Java Auto Updater
    vs_minshellsharedmsi
    Microsoft Windows Desktop Runtime - 7.0.11 (x64)
    Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.34.31938
    Microsoft .NET Framework 4.8 Developer Pack
    Microsoft Visual Studio Setup Configuration
    Windows SDK Desktop Tools arm64
    Patriot Viper DRAM RGB
    AURA Service
    Windows IoT Extension SDK
    Windows Team Extension SDK Contracts
    Windows SDK Desktop Libs arm
    Microsoft_VC90_MFC_x86
    ASUS MB Peripheral Products
    Windows SDK for Windows Store Apps Tools
    vs_minshellmsires
    GameFirst V
    Patriot Viper M2 SSD RGB
    Windows SDK Desktop Headers x86
    ASUS Keyboard HAL
    Microsoft Visual C++ 2005 Redistributable
    GameSDK Service
    Epic Online Services
    Python Launcher
    Windows SDK for Windows Store Apps Metadata
    Windows SDK Desktop Libs x86
    Windows SDK Redistributables
    XSplit Gamecaster
    Windows App Certification Kit SupportedApiList x86
    WinRT Intellisense IoT - en-us
    Windows SDK Desktop Libs arm64
    WinRT Intellisense Desktop - Other Languages
    ASUS Ambient HAL
    Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.34.31938
    WinAppDeploy
    Universal CRT Redistributable
    Windows Mobile Extension SDK Contracts
    ASUS AIOFan HAL
    Universal CRT Extension SDK
    AURA DRAM Component
    Microsoft_VC80_CRT_x86
    Windows SDK EULA
    ASUS AURA Display Component
    Microsoft .NET Framework 4.8 SDK
    MSI Development Tools
    Universal CRT Headers Libraries and Sources
    ENE RGB HAL
    Microsoft Windows Desktop Runtime - 6.0.19 (x64)
    Universal Holtek RGB DRAM
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    FFmpeg (Windows) for Audacity version 2.2.2
    WinRT Intellisense PPI - Other Languages
    Windows SDK for Windows Store Apps Headers
    Microsoft .NET Framework 4.8 Targeting Pack (ENU)
    Universal CRT Tools x86
    vs_vswebprotocolselectormsi
    ClickOnce Bootstrapper Package for Microsoft .NET Framework 4.8 on Visual Studio 2017
    ASUS Update Helper
    Windows SDK ARM Desktop Tools
    Adobe Refresh Manager
    Adobe Acrobat X Pro - English, Français, Deutsch
    Adobe Acrobat Reader
    Extended Asian Language font pack for Adobe Acrobat Reader DC
    Windows SDK for Windows Store Apps Contracts
    Kingston AURA DRAM Component
    Windows SDK for Windows Store Managed Apps Libs
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
    vs_communitymsires
    vs_minshellmsi
    Microsoft_VC90_MFCLOC_x86
    Windows SDK DirectX x86 Remote
    Microsoft .NET Framework 4.8 Targeting Pack
    SDK ARM Additions
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
    ASUS Mouse HAL
    PDF Settings CS6
    Windows SDK Desktop Headers x64
    ASUS AURA Headset Component
    Windows SDK Desktop Headers arm
    Windows SDK for Windows Store Apps Libs
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    Workplace Backgrounds
    Kits Configuration Installer
    Windows SDK for Windows Store Apps
    WinRT Intellisense UAP - Other Languages
    Windows Desktop Extension SDK Contracts
    Universal General MIDI DLS Extension SDK
    Windows Software Development Kit - Windows 10.0.22000.832
    Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.34.31938
    vs_communitysharedmsi
    Windows Mobile Extension SDK
    WD_BLACK AN1500
    Windows SDK Desktop Tools x64
    Adobe Creative Suite 6 Master Collection
    Windows SDK Modern Versioned Developer Tools
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    vcpp_crt.redist.clickonce
    Windows SDK Modern Non-Versioned Developer Tools
    Epic Games Launcher
    Microsoft Windows Desktop Runtime - 3.1.0 (x64)
    WinRT Intellisense Desktop - en-us
    Windows App Certification Kit x64
    WinRT Intellisense PPI - en-us
    7-Zip 19.00 (x64)
    Windows Driver Package - Exar Corporation (xrusbser) Ports (02/15/2016 2.2.5.0)
    Advanced Renamer (64-bit)
    Auburn Sounds Couture
    Auburn Sounds Graillon 2
    Auburn Sounds Panagement 2
    Auburn Sounds Renegate
    Git
    Miniconda3 py39_4.12.0 (Python 3.9.12 64-bit)
    Mozilla Firefox (x64 en-US)
    Mozilla Maintenance Service
    MuMu Player X
    Notepad++ (64-bit x64)
    Microsoft 365 - en-us
    Atelier Ryza: Ever Darkness & the Secret Hideout
    FINAL FANTASY V
    FINAL FANTASY VI
    Atelier Ryza 2: Lost Legends & the Secret Fairy
    Puyo Puyo™ Tetris® 2
    Helltaker
    MELTY BLOOD: TYPE LUMINA
    GUILTY GEAR -STRIVE-
    ARMORED CORE™ VI FIRES OF RUBICON™
    Fate/Samurai Remnant
    METAL GEAR SOLID V: THE PHANTOM PAIN
    METAL GEAR SOLID V: GROUND ZEROES
    Hollow Knight
    FINAL FANTASY XII THE ZODIAC AGE
    Granblue Fantasy: Relink
    VBCABLE, The Virtual Audio Cable
    Vital version 1.0.7
    VLC media player
    Wacom Tablet
    Microsoft .NET Host FX Resolver - 5.0.15 (x64)
    ARMOURY CRATE Service
    ASUS Aac_NBDT HAL
    Google 日本語入力
    Python 3.10.6 Development Libraries (64-bit)
    WD_BLACK AN1500
    Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.34.31938
    Windows SDK DirectX x64 Remote
    Microsoft .NET 8.0 Templates 8.0.204 (x64)
    ASUS Keyboard HAL
    ASUS Promotion
    Microsoft Windows Desktop Runtime - 8.0.0 (x64)
    Microsoft.NET.Sdk.Maui.Manifest-8.0.100 (x64)
    Python 3.10.6 Test Suite (64-bit)
    Microsoft.NET.Workload.Emscripten.net6.Manifest (x64)
    Microsoft .NET Runtime - 8.0.1 (x64)
    ASUS Mouse HAL
    Python 3.10.6 Utility Scripts (64-bit)
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    Patriot Viper DRAM RGB
    Microsoft Update Health Tools
    ASUS AURA Extension Card HAL
    Microsoft .NET AppHost Pack - 8.0.4 (x64_arm64)
    GitHub CLI
    Application Verifier x64 External Package
    ROG Live Service
    Microsoft .NET Host FX Resolver - 8.0.4 (x64)
    Microsoft .NET Host - 7.0.11 (x64)
    ASUS AURA Motherboard HAL
    ENE_EHD_M2_HAL
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
    Python 3.10.6 pip Bootstrap (64-bit)
    Microsoft .NET Host FX Resolver - 8.0.0 (x64)
    Microsoft .NET Runtime - 6.0.19 (x64)
    Python 3.10.6 Documentation (64-bit)
    Microsoft.NET.Workload.Mono.Toolchain.Current.Manifest (x64)
    Microsoft .NET Host FX Resolver - 7.0.11 (x64)
    Blender
    paint.net
    ASUS Ambient HAL
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
    Microsoft Windows Desktop Runtime - 8.0.4 (x64)
    LibreOffice 7.2.5.2
    Python 3.10.6 Add to Path (64-bit)
    Microsoft.NET.Workload.Mono.Toolchain.net7.Manifest (x64)
    Microsoft.NET.Sdk.tvOS.Manifest-8.0.100 (x64)
    Bonjour
    Microsoft Windows Desktop Runtime - 7.0.11 (x64)
    Microsoft .NET Targeting Pack - 8.0.4 (x64)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    LibreOffice 7.2 Help Pack (English (United States))
    Microsoft .NET Host - 6.0.19 (x64)
    Windows App Certification Kit Native Components
    Microsoft.NET.Sdk.iOS.Manifest-8.0.100 (x64)
    Microsoft.NET.Workload.Mono.Toolchain.net6.Manifest (x64)
    Microsoft .NET Runtime - 5.0.15 (x64)
    Microsoft Visual Studio Installer
    Microsoft .NET AppHost Pack - 8.0.4 (x64)
    Blender
    Microsoft .NET Host FX Resolver - 6.0.19 (x64)
    Python 3.10.6 Executables (64-bit)
    Microsoft .NET Runtime - 8.0.0 (x64)
    Java 8 Update 421 (64-bit)
    Microsoft .NET AppHost Pack - 8.0.4 (x64_x86)
    Microsoft Visual C++ 2022 X64 Additional Runtime - 14.34.31938
    Microsoft .NET Core Host FX Resolver - 3.1.0 (x64)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
    Universal Holtek RGB DRAM
    Universal CRT Tools x64
    Update for Windows 10 for x64-based Systems (KB5001716)
    Microsoft .NET Host - 8.0.4 (x64)
    Microsoft ASP.NET Core 8.0.4 Targeting Pack (x64)
    Patriot Viper M2 SSD RGB
    Microsoft.NET.Sdk.MacCatalyst.Manifest-8.0.100 (x64)
    Office 16 Click-to-Run Licensing Component
    Office 16 Click-to-Run Extensibility Component
    Office 16 Click-to-Run Localization Component
    Microsoft.NET.Workload.Emscripten.Current.Manifest (x64)
    Microsoft Visual C++ 2022 X64 Debug Runtime - 14.34.31938
    Firmware updater for DualSense™ wireless controller
    Kingston AURA DRAM Component
    ViGEm Bus Driver
    Microsoft.NET.Sdk.macOS.Manifest-8.0.100 (x64)
    mpv.net version 5.4.8.0
    Microsoft .NET Host FX Resolver - 8.0.1 (x64)
    GlideX Service Installer
    ASUS AURA Headset Component
    Microsoft Windows Desktop Runtime - 8.0.1 (x64)
    Python 3.10.6 Tcl/Tk Support (64-bit)
    Microsoft .NET Standard Targeting Pack - 2.1.0 (x64)
    Corsair iCUE5 Software
    Microsoft Visual C++ 2005 Redistributable (x64)
    ASUS AURA Display Component
    NVIDIA Graphics Driver 560.81
    NVIDIA GeForce Experience 3.28.0.417
    NVIDIA Optimus Update 39.5.0.0
    NVIDIA PhysX System Software 9.23.1019
    NVIDIA Update 39.5.0.0
    NVIDIA FrameView SDK 1.3.8513.32290073
    NVIDIA SHIELD Streaming
    NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
    NVIDIA HD Audio Driver 1.4.0.1
    NVIDIA Install Application
    NVIDIA Backend
    NVIDIA Container
    NVIDIA TelemetryApi helper for NvContainer
    NVIDIA LocalSystem Container
    NVIDIA Message Bus for NvContainer
    NVIDIA NVAPI Monitor plugin for NvContainer
    NVIDIA NetworkService Container
    NVIDIA Session Container
    NVIDIA User Container
    NVIDIA NvModuleTracker
    NVIDIA NodeJS
    NVIDIA Watchdog Plugin for NvContainer
    NVIDIA Telemetry Client
    NVIDIA Virtual Host Controller
    Nvidia Share
    NVIDIA ShadowPlay 3.28.0.417
    NVIDIA Update Core
    NVIDIA USBC Driver 1.52.831.832
    NVIDIA Virtual Audio 4.65.0.3
    Microsoft.NET.Sdk.Android.Manifest-8.0.100 (x64)
    Microsoft .NET Host FX Resolver - 6.0.16 (x64)
    Microsoft.NET.Workload.Emscripten.net7.Manifest (x64)
    ASUS MB Peripheral Products
    Microsoft .NET Core Host - 3.1.0 (x64)
    Python 3.10.6 Standard Library (64-bit)
    Microsoft .NET Core Runtime - 3.1.0 (x64)
    AURA lighting effect add-on x64
    Microsoft .NET Runtime - 6.0.16 (x64)
    VS Script Debugging Common
    Python 3.10.6 Core Interpreter (64-bit)
    Microsoft Windows Desktop Runtime - 5.0.15 (x64)
    vs_communityx64msi
    Microsoft ASP.NET Core 7.0.11 Shared Framework (x64)
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
    ASUS Aura SDK
    AURA DRAM Component
    Microsoft SQL Server Compact 3.5 SP2 x64 ENU
    Microsoft Windows Desktop Runtime - 3.1.0 (x64)
    Microsoft .NET Runtime - 7.0.11 (x64)
    Microsoft ASP.NET Core 8.0.4 Shared Framework (x64)
    Microsoft .NET Toolset 8.0.204 (x64)
    ENE RGB HAL
    Node.js
    Microsoft Windows Desktop Targeting Pack - 8.0.4 (x64)
    ASUS AIOFan HAL
    Microsoft .NET Runtime - 8.0.4 (x64)
    Microsoft.NET.Sdk.Aspire.Manifest-8.0.100 (x64)
    Epic Games Launcher Prerequisites (x64)
    Microsoft Windows Desktop Runtime - 6.0.19 (x64)
    Microsoft .NET Host - 5.0.15 (x64)
    MPC-BE x64 1.5.5.5274


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\APCUPS\APCUPS.exe 00004B74
    C:\APCUPS\console\upsProTray.exe 00005340
    C:\APCUPS\jre\bin\javaw.exe 00004BA4
    C:\Program Files (x86)\ASUS\ArmouryDevice\asus_framework.exe 00003A40
    C:\Program Files (x86)\ASUS\ArmouryDevice\dll\AcPowerNotification\AcPowerNotification.exe 00001744
    C:\Program Files (x86)\ASUS\ArmouryDevice\dll\ArmourySocketServer\ArmouryHtmlDebugServer.exe 00002A10
    C:\Program Files (x86)\ASUS\ArmouryDevice\dll\ArmourySocketServer\ArmourySocketServer.exe 0000173C
    C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\acrobat_sl.exe 00005AA0
    C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\acrotray.exe 00005A2C
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 000015C0
    C:\Program Files (x86)\Dropbox\Client\Dropbox.exe 00005FDC
    C:\Program Files (x86)\Google\Google Japanese Input\GoogleIMEJaConverter.exe 00005550
    C:\Program Files (x86)\Google\Google Japanese Input\GoogleIMEJaRenderer.exe 000055A4
    C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 00002DD4
    C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00003A00
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher64.exe 000053B0
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00005B48
    C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00005234
    C:\Program Files (x86)\Steam\steam.exe 0000463C
    C:\Program Files (x86)\VB\Voicemeeter\voicemeeter8.exe 0000349C
    C:\Program Files\ASUS\ARMOURY CRATE Service\ArmouryCrate.UserSessionHelper.exe 00002B3C
    C:\Program Files\ASUS\ARMOURY CRATE Service\MobilePlugin\AutoConnectHelper.exe 00003F80
    C:\Program Files\Corsair\Corsair iCUE5 Software\QmlRenderer.exe 00004D68
    C:\Program Files\Corsair\Corsair iCUE5 Software\iCUE.exe 00004278
    C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00003378
    C:\Program Files\Rainmeter\Rainmeter.exe 00004E50
    C:\Program Files\Tablet\Wacom\Wacom_TabletUser.exe 000028CC
    C:\Program Files\Tablet\Wacom\Wacom_TouchUser.exe 000033E8
    C:\Program Files\WindowsApps\A-Volute.SonicStudio3_3.16.21.0_x64__w2gh52qy24etm\SonicStudio3.exe 000044F4
    C:\Program Files\WindowsApps\B9ECED6F.ArmouryCrate_5.9.4.0_x64__qmba6cd70vzyy\ArmouryCrate.exe 00002E60
    C:\Program Files\WindowsApps\Microsoft.YourPhone_1.24072.106.0_x64__8wekyb3d8bbwe\PhoneExperienceHost.exe 00003EB8
    C:\Users\CY765\AppData\Local\0install.net\implementations\sha256new_URIJA5AX26HNM7QVJKAF4VRTKDDVZDUL2XD4MMI4IJ3R32IZBLRA\CefSharp.BrowserSubprocess.exe 00005E68
    C:\Users\CY765\AppData\Local\0install.net\implementations\sha256new_XXLI22HTIUYX3L6FSNTMWPIOIPSBJGII7DBGKDJYVGRKZN3IG2QQ\DeepL.exe 000049C0
    C:\Users\CY765\AppData\Local\Discord\app-1.0.9157\Discord.exe 00004A90
    C:\Users\CY765\AppData\Local\NhNotifSys\sonicstudio\asusns.exe 000026BC
    C:\Users\CY765\AppData\Local\Programs\Opera\assistant\browser_assistant.exe 00004950
    C:\WINDOWS\Explorer.EXE 00001834
    C:\WINDOWS\SysWOW64\DllHost.exe 00001220
    C:\WINDOWS\SysWOW64\NahimicSvc32.exe 00003318
    C:\WINDOWS\System32\DriverStore\FileRepository\asussci2.inf_amd64_9b2f1b4e956514ee\ASUSOptimization\AsusOSD.exe 00005F70
    C:\WINDOWS\System32\DriverStore\FileRepository\asussci2.inf_amd64_9b2f1b4e956514ee\ASUSOptimization\AsusOptimizationStartupTask.exe 0000268C
    C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00002F80
    C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001D84
    C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 00003DD0
    C:\WINDOWS\system32\NahimicSvc64.exe 00002B00
    C:\WINDOWS\system32\SearchFilterHost.exe 000031D0
    C:\WINDOWS\system32\backgroundTaskHost.exe 00004E14
    C:\WINDOWS\system32\conhost.exe 00004DA0
    C:\WINDOWS\system32\ctfmon.exe 0000036C
    C:\WINDOWS\system32\sihost.exe 000015CC
    C:\WINDOWS\system32\svchost.exe 00001BF8
    C:\WINDOWS\system32\taskhostw.exe 00001730
    C:\WINDOWS\system32\wbem\unsecapp.exe 000031CC
    C:\Windows\System32\CastSrv.exe 0000321C
    C:\Windows\System32\CompPkgSrv.exe 00004D94
    C:\Windows\System32\RtkAudUService64.exe 000040F8
    C:\Windows\System32\RuntimeBroker.exe 0000461C
    C:\Windows\System32\SecurityHealthSystray.exe 0000351C
    C:\Windows\System32\smartscreen.exe 00003AE4
    FFXIV.cfg:

    <FINAL FANTASY XIV Config File>

    <Version>
    GuidVersion 538050324
    ConfigVersion 2
    Language 1
    Region 2

    <Network Settings>
    UPnP 1
    Port 55296
    LastLogin0 1270777379
    LastLogin1 4194327
    WorldId 99
    ServiceIndex 0
    DktSessionId

    <Display Settings>
    MainAdapter
    ScreenLeft 4294967294
    ScreenTop 33
    ScreenWidth 1920
    ScreenHeight 1027
    ScreenMode 0
    FullScreenWidth 1920
    FullScreenHeight 1080
    Refreshrate 60
    Fps 2
    AntiAliasing 1
    FPSInActive 0
    ResoMouseDrag 1
    MouseOpeLimit 0
    LangSelectSub 0
    Gamma 50
    UiBaseScale 2
    CharaLight 100
    UiHighScale 0

    <Graphics Settings>
    TextureFilterQuality 2
    TextureAnisotropicQuality 0
    SSAO 1
    Glare 2
    DistortionWater 2
    DepthOfField 1
    RadialBlur 1
    Vignetting 1
    GrassQuality 2
    TranslucentQuality 0
    ShadowVisibilityType 2
    ShadowSoftShadowType 1
    ShadowTextureSizeType 1
    ShadowCascadeCountType 2
    LodType 1
    StreamingType 0
    GeneralQuality 1
    OcclusionCulling 1
    ShadowLOD 1
    PhysicsType 1
    MapResolution 1
    ShadowVisibilityTypeSelf 1
    ShadowVisibilityTypeParty 1
    ShadowVisibilityTypeOther 1
    ShadowVisibilityTypeEnemy 1
    PhysicsTypeSelf 2
    PhysicsTypeParty 2
    PhysicsTypeOther 2
    PhysicsTypeEnemy 2
    ReflectionType 0
    ScreenShotImageType 0

    <Sound Settings>
    IsSoundDisable 0
    IsSoundAlways 1
    IsSoundBgmAlways 1
    IsSoundSeAlways 1
    IsSoundVoiceAlways 1
    IsSoundSystemAlways 1
    IsSoundEnvAlways 1
    IsSoundPerformAlways 1

    <Font Settings>

    <GamePad Settings>
    PadGuid 538050324
    InstanceGuid {A7F6BB30-44CE-11ED-8001444553540000}
    ProductGuid {0CE6054C-0000-0000-0000504944564944}
    DeadArea 0.550000
    Alias {90,91,88,89,41,40,32,33,73,72,48,49,3,2,1,0,4,6,10,5,7,11,9,13}
    AlwaysInput 1
    ForceFeedBack 0
    PadPovInput 1
    PadMode 1
    PadAvailable 1
    PadReverseConfirmCancel 0
    PadSelectButtonIcon 0
    PadMouseMode 0
    TextPasteEnable 0
    EnablePsFunction 0
    WaterWet 1
    DisplayObjectLimitType 1
    WindowDispNum 1
    ScreenShotDir "C:\Users\CY765\Documents\My Games\FINAL FANTASY XIV - A Realm Reborn\screenshots"

    <Graphics Settings DX11>
    AntiAliasing_DX11 1
    TextureFilterQuality_DX11 2
    TextureAnisotropicQuality_DX11 0
    SSAO_DX11 5
    Glare_DX11 2
    DistortionWater_DX11 2
    DepthOfField_DX11 1
    RadialBlur_DX11 1
    Vignetting_DX11 1
    GrassQuality_DX11 2
    TranslucentQuality_DX11 0
    ShadowSoftShadowType_DX11 1
    ShadowTextureSizeType_DX11 1
    ShadowCascadeCountType_DX11 2
    LodType_DX11 1
    OcclusionCulling_DX11 1
    ShadowLOD_DX11 1
    MapResolution_DX11 1
    ShadowVisibilityTypeSelf_DX11 1
    ShadowVisibilityTypeParty_DX11 1
    ShadowVisibilityTypeOther_DX11 1
    ShadowVisibilityTypeEnemy_DX11 1
    PhysicsTypeSelf_DX11 2
    PhysicsTypeParty_DX11 2
    PhysicsTypeOther_DX11 2
    PhysicsTypeEnemy_DX11 2
    ReflectionType_DX11 0
    WaterWet_DX11 1
    ParallaxOcclusion_DX11 1
    Tessellation_DX11 1
    GlareRepresentation_DX11 0
    DynamicRezoThreshold 2
    GraphicsRezoScale 100
    GraphicsRezoUpscaleType 1
    GrassEnableDynamicInterference 1
    ShadowBgLOD 1
    TextureRezoType 1
    ShadowLightValidType 1
    DynamicRezoEnableCutScene 1
    UiSystemEnlarge 0
    SoundPadSeType 2
    SoundPad 100
    IsSoundPad 1
    TouchPadMouse 1
    TouchPadCursorSpeed 50
    TouchPadButtonExtension 0
    TouchPadButton_Left 0
    TouchPadButton_Right 1
    RemotePlayRearTouchpadEnable 1
    SupportButtonAutorunEnable 1
    R3ButtonWindowScalingEnable 1
    AutoAfkSwitchingTime 4
    AutoChangeCameraMode 1
    AccessibilitySoundVisualEnable 0
    AccessibilitySoundVisualDispSize 25
    AccessibilitySoundVisualPermeabilityRate 0
    AccessibilityColorBlindFilterEnable 0
    AccessibilityColorBlindFilterType 0
    AccessibilityColorBlindFilterStrength 100

    <Mouse Settings>
    MouseAutoFocus 0

    <UI Settings>
    FPSDownAFK 1
    IdlingCameraAFK 0
    MouseSpeed 0.500000
    CameraZoom 20000
    DynamicRezoType 1

    <Move Operation>
    Is3DAudio 0
    BattleEffect 1
    BGEffect 1
    ColorThemeType 0
    SystemMouseOperationSoftOn 0
    SystemMouseOperationTrajectory 1
    SystemMouseOperationCursorScaling 0
    HardwareCursorSize 0
    UiAssetType 1
    FellowshipShowNewNotice 1

    <Cutscene Settings>
    CutsceneMovieVoice 0
    CutsceneMovieCaption 4294967295
    CutsceneMovieOpening 1

    <SoundPlay Settings>
    SoundMaster 100
    SoundBgm 20
    SoundSe 35
    SoundVoice 30
    SoundEnv 25
    SoundSystem 35
    SoundPerform 25
    SoundPlayer 35
    SoundParty 35
    SoundOther 25
    IsSndMaster 0
    IsSndBgm 0
    IsSndSe 0
    IsSndVoice 0
    IsSndEnv 0
    IsSndSystem 0
    IsSndPerform 0
    SoundDolby 0
    SoundMicpos 10
    SoundChocobo 0
    SoundFieldBattle 0
    SoundCfTimeCount 1
    SoundHousing 0
    SoundEqualizerType 0

    <GamePad Button Settings>
    PadButton_L2 XHB_Left_Start
    PadButton_R2 XHB_Right_Start
    PadButton_L1 Autorun_Support
    PadButton_R1 Hotbar_Set_Change
    PadButton_Triangle Jump
    PadButton_Circle Accept
    PadButton_Cross Cancel
    PadButton_Square Map_Sub
    PadButton_Select HUD_Select
    PadButton_Start MainCommand
    PadButton_LS Move_Operation
    PadButton_RS Camera_Operation
    PadButton_L3 Drawn_Sword
    PadButton_R3 Camera_Modechange

    <CUSTOM CONFIGURATION>
    (0)
    Last edited by Sympatheia; 08-13-2024 at 05:52 PM.

  2. #2
    Player
    crc0427's Avatar
    Join Date
    Oct 2012
    Posts
    440
    Character
    Zeo Valefor
    World
    Hyperion
    Main Class
    Black Mage Lv 100
    Many people's computers have been having stuttering issues (sometimes just audio) since the launch of 7.0, and we just keep getting the generic same reply on here from SE mods. We need SE to acknowledge the issue and work on a resolution.
    (0)

  3. #3
    Player
    Larirawiel's Avatar
    Join Date
    Feb 2019
    Location
    Aldrassil
    Posts
    2,498
    Character
    Larirawiel Caennalys
    World
    Shiva
    Main Class
    White Mage Lv 100
    Quote Originally Posted by Sympatheia View Post
    SYSTEM_SOUND CABLE Input (VB-Audio Virtual Cable)
    SYSTEM_SOUND_DEVICE_ID {1CFC8BD9-58B2-46B2-82D0-510D3CE4BBD4}
    SYSTEM_SOUND_DEVICE_NAME vbaudio_cable64_win7.sys
    SYSTEM_SOUND_DRIVER_VERSION 1.0.3.5
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 9/2/2014 08:00:00
    This looks very suspicious. A driver from 2014? When i google for "vbaudio_cable64_win7.sys" then i get many hits with BSOD problems. :/

    Which motherboard do you have?


    Cheers
    (0)

  4. #4
    Moderator Votraftur's Avatar
    Join Date
    May 2023
    Posts
    879
    Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Please try the following:
    - Please try switching between Fullscreen and Borderless Windowed modes to see if it helps with the issue.
    - Please try adjusting/lowering the resolution.
    - Please try running the game as an administrator.
    - Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything.
    - Please be sure to disable or remove any overlays (Discord, Steam, NVIDIA etc.) as they may interfere with startup.
    - Make sure that the Windows OS is fully updated.
    - Reinstall game

    - If you have additional peripherals attached to your system, please try disconnecting them until only the necessary components are attached (mouse, keyboard, and monitor) for testing purposes.

    When the issue occurs, are you able to close FINAL FANTASY XIV without causing your system to freeze?

    Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!
    (0)

  5. #5
    Player
    Sympatheia's Avatar
    Join Date
    Aug 2024
    Posts
    2
    Character
    Russet Rarab
    World
    Sargatanas
    Main Class
    Summoner Lv 100
    Please note that I am incapable of triggering the freezing at will.
    In the first place, I don't know the exact trigger, and the problem occurs arbitrarily, with no particular pattern that I'm aware of.
    Rather, if I were aware of the exact cause, I wouldn't be so lost.
    I can say that disabling Microsoft Device Association Root Enumerator appears to have substantially lowered the frequency at which the freezing occurs, allowing me to play for multiple hours seemingly without issue. I have still experienced the freezing subsequently, per the circumstances described in my first post.

    Quote Originally Posted by Votraftur View Post
    - Please try switching between Fullscreen and Borderless Windowed modes to see if it helps with the issue.
    - Please try adjusting/lowering the resolution.
    - Please try running the game as an administrator.
    - Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything.
    - Please be sure to disable or remove any overlays (Discord, Steam, NVIDIA etc.) as they may interfere with startup.
    - Make sure that the Windows OS is fully updated.
    - Reinstall game

    - If you have additional peripherals attached to your system, please try disconnecting them until only the necessary components are attached (mouse, keyboard, and monitor) for testing purposes.

    When the issue occurs, are you able to close FINAL FANTASY XIV without causing your system to freeze?
    To address your questions:

    - Please try switching between Fullscreen and Borderless Windowed modes to see if it helps with the issue.
    Doesn't appear to affect anything at present time.

    - Please try adjusting/lowering the resolution.
    Already reduced resolution substantially, prior to deactivating the Enumerator. Doesn't appear to have affected anything.

    - Please try running the game as an administrator.
    I've been running the game as administrator since prior to this error cropping up.

    - Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything.
    Tested this out for an hour. Didn't actually affect anything noticeable.

    - Please be sure to disable or remove any overlays (Discord, Steam, NVIDIA etc.) as they may interfere with startup.
    I run the game without any overlays directly overlapping with FFXIV, while Discord is full-screened, occupying the opposite screen of my two screens.

    - Make sure that the Windows OS is fully updated.
    As noted in my first post, I've already done this.

    - Reinstall game
    At present time, full reinstall seems like a final resort, given that I'm now able to play for multiple hours without issue.

    - If you have additional peripherals attached to your system, please try disconnecting them until only the necessary components are attached (mouse, keyboard, and monitor) for testing purposes.
    I have a PS5 DualSense Controller and a mouse, both connected via Bluetooth. I don't know how to play the game without these. Disconnecting with everything else and letting the game idle for an hour produces no particular effect.

    When the issue occurs, are you able to close FINAL FANTASY XIV without causing your system to freeze?
    The screen becomes entirely unresponsive, so closing FFXIV is impossible.

    Quote Originally Posted by Larirawiel View Post
    This looks very suspicious. A driver from 2014? When i google for "vbaudio_cable64_win7.sys" then i get many hits with BSOD problems. :/
    Which motherboard do you have?
    VBAudio is a freeware utility that creates virtual audio I/O channels. I use it for streaming purposes.
    My motherboard is ASUS G21CX.
    (0)
    Last edited by Sympatheia; 08-14-2024 at 01:24 PM.

  6. #6
    Player
    Larirawiel's Avatar
    Join Date
    Feb 2019
    Location
    Aldrassil
    Posts
    2,498
    Character
    Larirawiel Caennalys
    World
    Shiva
    Main Class
    White Mage Lv 100
    OK, let's hope, that this 2014ish driver is not the reason for the crashes. Then try following:

    1. download Hwinfo: https://www.hwinfo.com/download/
    2. start it with "Sensors only"
    3. Create a log. There are buttons in the bottom of the window.
    4. play so for 20 minutes.
    5. upload the log somewhere so i can look into it. You can also zip it if it gets too big.




    Cheers
    (0)