GPU overloaded and PC crashing

[Rezyl]

A few days ago my game (and PC) crashed while playing two separate times and the cause appears to be that when I open FFXIV, the load on my GPU jumps from the 20-30% range, to 90-100% and the GPU temperature jumps from 40 degrees to 70 degrees.

I'm not the most tech-savvy, but this seems to be a memory leak of sorts. I've tried reinstalling the game to see if it was a bad install but the problem persists.

This is happening no matter how long the game has been open and it hasn't happened with any other game/software of mine and I've not changed anything in my in-game settings or PC setup since this issue began.

Game version: PC (non-steam)
OS: Windows 10 Pro
CPU: Intel Core i7-9700F CPU @ 3.00GHz (8 CPUs), ~3.0GHz
RAM: 16GB
GPU: NVIDIA GeForce RTX 2080 SUPER
Screen resolution: 3440 x 1440p

[Larirawiel]

If your GPU overheats then you have a cooling problem and not a memory leak problem. If the problem would be a memory leak then everyone would be affected. You could modify the fan curve of your graphics card so the fan can spin faster if the GPU is becoming very hot.


Cheers

[Votraftur]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Please try the following:
- Update and reinstall the drivers for your graphics card and sound drivers (if applicable).
- Please try adjusting/lowering the resolution.
- Capping in-game FPS.
- Please try running the game as an administrator.
- Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything.
- Please be sure that Final Fantasy XIV is installed to the C: Drive.
- Please be sure to disable or remove any overlays (Discord, Steam, NVIDIA etc.) as they may interfere with startup.
- Make sure that the Windows OS is fully updated.
- Reinstall game

Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!

[crc0427]

XIV has been doing this for years unfortunately, with no fix in sight.