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  1. #1
    Player
    Shoebill90's Avatar
    Join Date
    Aug 2024
    Posts
    1
    Character
    Damien Hellscar
    World
    Siren
    Main Class
    White Mage Lv 100

    Slow connection since yesterday

    I have been having a issue with connecting to the game since yesterday. I restarted my router and it still has very slow connection. I could sometimes connect to the game, but I would lag very hard. Does anyone have the same issue? My ISP is centurylink. I can connect to other online games just fine. I also used a phone hotspot and it worked fine.
    (0)

  2. #2
    Player
    karateorangutang's Avatar
    Join Date
    Oct 2013
    Location
    Ul'dah
    Posts
    779
    Character
    Celest Ru'milan
    World
    Jenova
    Main Class
    Scholar Lv 100
    I don't think you're the only one, I submitted a pretty ugly trace to them and I'm on Spectrum in the midwest. Game is currently almost unplayable as I cannot avoid aoe's consistently.
    (0)
    Last edited by karateorangutang; 08-12-2024 at 03:30 AM.

  3. #3
    Player
    Midlithe's Avatar
    Join Date
    Apr 2019
    Posts
    51
    Character
    Aether Mart
    World
    Hyperion
    Main Class
    White Mage Lv 90
    Logged into today and seeing very unresponsive client in game. Also on Spectrum in Midwest and starting today it's just been horrible. Takes a couple of seconds to see my retainer details when opening. Usually that's pretty instant pop up like. I suspect these DDOS might be at it again?
    (0)
    - Just drop some Gil on goodies.

  4. #4
    Player
    Hekk's Avatar
    Join Date
    Jul 2024
    Posts
    3
    Character
    Lil' Hek
    World
    Gilgamesh
    Main Class
    Gunbreaker Lv 100
    Also on Spectrum, but east coast. Much longer delay here to what is normally instant; 10-30+ seconds between input and action resolving.
    (0)

  5. #5
    Player
    Kananthe's Avatar
    Join Date
    Sep 2013
    Posts
    1
    Character
    Kananthe Zorander
    World
    Malboro
    Main Class
    Paladin Lv 100
    Definitely not alone here. Having the same issue all day thus far and I also submitted a pretty ugly trace. I also have Spectrum and live in the midwest. I cannot stay connected to the server for any length of time.

    Data Center: Crystal
    World: Malboro
    Ping times in the 160's to 180's with packet loss and normal ping is from 70-80 for me.
    (0)
    Last edited by Kananthe; 08-12-2024 at 12:37 AM. Reason: Including additional information

  6. #6
    Player
    Redarian's Avatar
    Join Date
    Dec 2013
    Posts
    9
    Character
    Rhotsyng Sterrkhansyn
    World
    Gilgamesh
    Main Class
    Arcanist Lv 70
    Spectrum user in Eastern time zone, midwest/south area. Yikers, tried to do a trials roulette and experienced bouts of 20-30s delay!
    (0)

  7. #7
    Moderator Votraftur's Avatar
    Join Date
    May 2023
    Posts
    879
    Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:

    Are you using a VPN?
    Are you using a wired or wireless connection?
    What Platform are you using? (Steam/Windows/Mac/PS4 etc.)
    Does the issue occur with one character or multiple characters?
    At what point do you get disconnected and/or are unable to connect?
    How often does the issue occur?

    Internet Service Provider:
    Region/State:
    All steps taken to resolve the issue:

    Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!
    (0)

  8. #8
    Player
    Midlithe's Avatar
    Join Date
    Apr 2019
    Posts
    51
    Character
    Aether Mart
    World
    Hyperion
    Main Class
    White Mage Lv 90
    @votraftur - I posted this in another thread for you, but the fact I can't even finish 99 stack of crafting without being booted twice in the middle of the morning (Not even prime time) is getting silly.
    NO VPN
    Wired Directly to Switch that has CAT 6 cable directly to cable modem (600mb Down/25mb Up)
    ALL Characters. Doesn't matter what Datacenter or Character I'm logged into. I've got same issue on characters on Oceanic, Crystal, Dynamis and Primal.
    Usually after I've been logged into game for a few minute at least - I'll be doing something like crafting and BOOM I'm disconnected. Or just parked in Free Company house moving materials around my character.
    I've been dropped multiple times Sunday, Monday and now Tuesday. If fact I was just dropped a 2nd time just now with 90006 error crafting a stack of 99 items (TWICE in a row dropped trying to do that) as I type this.
    ISP: Spectrum - Missouri
    Region: Midwest - Missouri
    Rebooted Cable Modem, Rebooted Router, Rebooted Computer (In that order) - did Speed Test and validated functional.

    NOTE: I had ZERO problems on Saturday like this, but since Sunday it's been non-stop issues. I suspect DDoS attack is still active as the drops are too often and lag in game is also becoming unplayable. I left early last night as I got tried of being booted out of the game. Nothing has changed on my computer since Saturday.
    (0)
    - Just drop some Gil on goodies.

  9. #9
    Player
    Ghostwk's Avatar
    Join Date
    Jul 2017
    Posts
    52
    Character
    Lily Thai
    World
    Brynhildr
    Main Class
    Ninja Lv 100
    Are you using a VPN? i used a free trial and seems to help.
    Are you using a wired or wireless connection? wired.
    What Platform are you using? (Steam/Windows/Mac/PS4 etc.) Windows
    Does the issue occur with one character or multiple characters? all characters
    At what point do you get disconnected and/or are unable to connect? in the lobby or few minutes in game.
    How often does the issue occur? frequently the past 3 days

    Internet Service Provider: Spectrum
    Region/State: Ohio
    All steps taken to resolve the issue: reset everything, Modem, router, PC, game. Everything works fine except for Final Fantasy.
    (0)

  10. #10
    Player
    Ghostwk's Avatar
    Join Date
    Jul 2017
    Posts
    52
    Character
    Lily Thai
    World
    Brynhildr
    Main Class
    Ninja Lv 100
    been happening past 3 days for me. currently spiking up and down right now, seems to have settled again. Also Spectrum.
    (0)

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