Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Should the issue persist after the above troubleshooting, it may be related to the recent network-related issues reported with regards to the North American data centers. If you would like to submit a traceroute in order to assist with the investigation please visit this link:
https://secure.square-enix.com/enqt3...NETWORK_N/html

Additionally, at this time we would recommend contacting your internet service provider and share the details and issues directly with them.

Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!