Crashing entering/leaving AV

[Godking]

Been crashing every single time I want to leave or enter AV. I have never experienced this before up until I started playing again (about a week ago).

Happening to anyone else?

[Baudle]

Hello Godking,

We're sorry to hear that you are crashing and especially so frequently. Please note that as this seems like a technical issue, you may wish to get assistance either from our Support Center or ask for advice from other players. That being said, we are interested in investigating this. To that end, please feel free to provide the following information:

ISP:
Type of Internet Connection:
Internet Connection Speed:
Date & Time:
Frequency:
Character Name:
Race:
World:
Class/Level:
Area and Coordinates:
Party or Solo:
NPC Name:
In-Game Time:
Steps:
1.
2.
3.

Thank you very much for contacting us and we hope to hear from you soon. Have a good day!