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  1. #1
    Player
    Lycras's Avatar
    Join Date
    Aug 2024
    Location
    Ul'Dah
    Posts
    1
    Character
    Zero Solidstar
    World
    Adamantoise
    Main Class
    Fisher Lv 100

    Consistent Crashing

    Has anyone encountered this error before? It started for me yesterday and it occurs about 5-10 mins into game play. Any help on figuring this out would be greatly apppreciated.

    An unexpected error has occurred. Exiting FINAL FANTASY XIV.
    2024-07-23_11:03

    ffxiv_dx11.exe+198F3F2
    ffxiv_dx11.exe+16FBB80
    ffxiv_dx11.exe+5D4F78
    ffxiv_dx11.exe+1F272D
    ffxiv_dx11.exe+1F29D3
    ffxiv_dx11.exe+A1870
    ffxiv_dx11.exe+56425
    ffxiv_dx11.exe+598BA

    I have stressed tested my CPU, RAM, GPU, NVMe's and everything has passed. I tried a fresh install of Windows and that did not help.

    Spec:
    I5-9600K (no overclock)
    Nvidia 3080
    32Gb DDR4 RAM at 1666 MHz
    2 M.2 NVMe's as storage
    750W PSU 80+ Bronze
    (0)

  2. #2
    Player
    aaimk's Avatar
    Join Date
    Aug 2024
    Posts
    2
    Character
    R'oseanne Aaimk
    World
    Omega
    Main Class
    Viper Lv 100
    same error for me since 2 weeks ... and idk where is the problem

    i have AMD Ryzen 7 7700X / Sapphire Nitro+ 6800XT

    Not only at INTEL but AMD too
    (0)

  3. #3
    Moderator Votraftur's Avatar
    Join Date
    May 2023
    Posts
    879
    Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:

    What Platform are you using? (Steam/Windows/Mac/PS4 etc.)
    At what point does the issue occur?
    How often does the issue occur?

    Are you running any additional programs alongside Final Fantasy XIV?
    Does the issue occur with one character or multiple characters?
    When the issue happens, is the PC over heating at all?
    Were any update or changes made to the PC around the time of the issue?
    Does this issue occur if the game is run in full screen mode? Does it happen in borderless or windowed mode?

    All steps taken to resolve the issue:

    Could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.

    Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!
    (0)

  4. #4
    Player
    Larirawiel's Avatar
    Join Date
    Feb 2019
    Location
    Aldrassil
    Posts
    2,498
    Character
    Larirawiel Caennalys
    World
    Shiva
    Main Class
    White Mage Lv 100
    Please create a log of your PC configuration.



    Cheers
    (0)

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