Date & Time: 6/28/2024 2AM PDT (Since 7.0)
Frequency: always
World name: Goblin
Character name: Kithryn Gen
Retainer name: none
NPC name:none
Monster name: none
Class/Level: Paladin/100
Party or solo: solo
Race: Lalafell (dunesfolk) Male
In-game time: none
Area and coordinates: none
Housing: none

Steps:
1. At character creation choose Lalafell (either plainsfolk or dunesfolk)
2. Select face #4 and eyebrow #2 (eyebrow #4 also affected to a lesser extent)
3. Select Hairstyle #2 (top row second column)
4. Initiate actions/emotions involving eyebrow movement (e.g. attack animation, cheer emote, angry emote, annoyed or ouch expression, etc.) in both normal play and cutscene to initiate graphical glitch.

Additional information:
Since the graphical update in 7.0 there has been a serious graphical glitch involving clipping of the brow through the side two locks of hair for hairstyle #2 on lalafell face #4 and eyebrow #2/4. This is extremely glaring during cutscenes with close up shots. Additional glitch with cutscene occurs as camera is pulled back from the character, parts of hair either clips or disappears from character.

Examples

1. In game screenshot demonstrating various expressions and hair graphical glitch issue. It is interesting to note that the clipping issue is not as severe if wearing a cap or some sort (E.g. when wearing Crescent Moon Cone)
https://imgur.com/U2isFaa

2. Additional closeup screenshots showing clipping during cutscenes from DT melee dps role quest.
https://imgur.com/A7XxzXP

Close up cut scene images from level 100 healer role quest
https://imgur.com/SF1YtT5

3. Example showing parts of hair disappearing during cutscenes as camera pans out.
https://imgur.com/syVb2tJ


Platform: Windows

Connection Specs
- Type of internet connection/provider: Cable/Spectrum
- Modem maker/model number: Spectrum E31T2V1 DOCSIS 3.1 Internet Cable Modem

PC Specs
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Admin\Documents
FINAL FANTASY XIV ONLINE C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 11 Home 64-bit (6.2, Build 9200) (22621.ni_release.220506-1250)
SYSTEM_CPU AMD Ryzen 5 5600X 6-Core Processor (12 CPUs), ~3.7GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS 2423
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32652.551MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 46652.551MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.818GB SYSTEM_FREEDISC_SPACE 173.234GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.000GB SYSTEM_FREEDISC_SPACE 768.023GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.507GB SYSTEM_FREEDISC_SPACE 155.140GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3060
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3060
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 12115.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16326.275 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 3840 x 2160 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_268e85175aa9e991\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_268e85175aa9e991\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_268e85175aa9e991\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_268e85175aa9e991\nvldumdx.dll
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SYSTEM_GRAPHICS_DRIVER_DATE 4/1/2024 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
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SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND LG HDR 4K (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {05A3F9CD-5AAC-4110-B366-A3A5022133E6}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.40.14
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/18/2023 20:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {4C0E11B1-D63C-4460-B2E7-947EE57A974D}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9238.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/13/2021 20:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B1816D60-4AA6-11EE-8001444553540000}
SYSTEM_INPUT_NAME Wacom Tablet
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B1819470-4AA6-11EE-8002444553540000}
SYSTEM_INPUT_NAME Wacom Tablet
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 11 SYSTEM_GAMEPAD_BUTTON 6 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {93086130-98E7-11EC-8007444553540000}
SYSTEM_INPUT_NAME Mechanical Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {93088840-98E7-11EC-8008444553540000}
SYSTEM_INPUT_NAME Mechanical Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {AA03AD00-FFD4-11EC-8001444553540000}
SYSTEM_INPUT_NAME CMTECK
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {445BE310-F4C5-11EC-8001444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {445D69B0-F4C5-11EC-8002444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {9157F210-98E7-11EC-8006444553540000}
SYSTEM_INPUT_NAME AURA LED Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Windows Input Experience

-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

AMD Chipset Software
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
OBS Studio
RStudio
Steam
VLC media player
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.40.33810
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
FINAL FANTASY XIV ONLINE
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Windows Desktop Runtime - 3.1.8 (x64)
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.40.33810
REDRAGON PERDITION Gaming Mouse
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.40.33810
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.40.33810
REDRAGON Gaming Mouse
GOG GALAXY
Teams Machine-Wide Installer
AMD PCI Driver
Realtek Ethernet Controller Driver
AMD PSP Driver
AMD Ryzen Balanced Driver
Microsoft GameInput
AMD SBxxx SMBus Driver
Adobe Refresh Manager
AMD_Chipset_Drivers
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Promontory_GPIO Driver
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Windows Desktop Runtime - 6.0.11 (x64)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
AMD GPIO2 Driver
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
7-Zip 23.01 (x64)
Mozilla Firefox (x64 en-US)
Mozilla Maintenance Service
Microsoft 365 - en-us
Microsoft OneDrive
R for Windows 4.4.0
Wacom Tablet
Corel Painter 2021
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Corel Painter 2021 - DE
Corel Painter 2021 - Setup Files
Corel Painter 2021 - IPM Content
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Corel Painter 2021 - Content
Corel Painter Thumbnail Previewer
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.40.33810
Microsoft .NET Host FX Resolver - 6.0.11 (x64)
Corel Painter 2021 - NNArtAssets
Corel Painter 2021 - CT
Corel Painter 2021 - FR
Corel Painter 2021 - Corex64
Corel Painter 2021 - EN
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
Microsoft .NET Core Host FX Resolver - 3.1.8 (x64)
Microsoft .NET Core Runtime - 3.1.8 (x64)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Corel Update Manager
Corel Painter 2021 - Core
Microsoft Windows Desktop Runtime - 6.0.11 (x64)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Adobe Acrobat (64-bit)
NVIDIA Graphics Driver 552.44
NVIDIA GeForce Experience 3.28.0.417
NVIDIA Optimus Update 39.5.0.0
NVIDIA PhysX System Software 9.21.0713
NVIDIA Update 39.5.0.0
NVIDIA FrameView SDK 1.3.8513.32290073
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA HD Audio Driver 1.3.40.14
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.28.0.417
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.65.0.3
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.40.33810
Microsoft .NET Host - 6.0.11 (x64)
Corel Painter 2021 - IPM
Microsoft .NET Runtime - 6.0.11 (x64)
Corel Painter 2021 - JP
Microsoft Update Health Tools
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft .NET Core Host - 3.1.8 (x64)
Microsoft Windows Desktop Runtime - 3.1.8 (x64)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Microsoft\EdgeWebView\Application\126.0.2592.113\msedgewebview2.exe 00004B48
C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 0000268C
C:\Program Files (x86)\REDRAGON PERDITION Gaming Mouse\hid.exe 00002B38
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher64.exe 00005044
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000010B4
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 000020B8
C:\Program Files (x86)\Steam\steam.exe 00000CAC
C:\Program Files\Microsoft Office\root\Office16\WINWORD.EXE 00005328
C:\Program Files\Microsoft Office\root\vfs\ProgramFilesCommonX64\Microsoft Shared\OFFICE16\ai.exe 00004320
C:\Program Files\Microsoft OneDrive\24.141.0714.0003\Microsoft.SharePoint.exe 00004FE4
C:\Program Files\Microsoft OneDrive\OneDrive.exe 00001E74
C:\Program Files\Microsoft OneDrive\OneDriveStandaloneUpdater.exe 000025BC
C:\Program Files\Mozilla Firefox\firefox.exe 00003448
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00003EC4
C:\Program Files\Tablet\Wacom\Wacom_TabletUser.exe 000019CC
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.24071.86.0_x64__8wekyb3d8bbwe\PhoneExperienceHost.exe 00003F5C
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_524.18500.10.0_x64__cw5n1h2txyewy\Dashboard\Widgets.exe 00000548
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_524.18500.10.0_x64__cw5n1h2txyewy\Dashboard\widgetservice.exe 00000AE4
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.14326.22019.0_x64__8wekyb3d8bbwe\HxTsr.exe 00001790
C:\Users\Admin\AppData\Local\WebEx\WebexHost.exe 00003914
C:\WINDOWS\Explorer.EXE 00003900
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001C88
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe 00002D38
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 00005168
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00003D9C
C:\WINDOWS\system32\ApplicationFrameHost.exe 00004A20
C:\WINDOWS\system32\DllHost.exe 000012B0
C:\WINDOWS\system32\backgroundTaskHost.exe 000053D4
C:\WINDOWS\system32\sihost.exe 0000409C
C:\WINDOWS\system32\svchost.exe 000033C8
C:\WINDOWS\system32\taskhostw.exe 00004FF4
C:\Windows\System32\DataExchangeHost.exe 00004410
C:\Windows\System32\RuntimeBroker.exe 000017D4
C:\Windows\System32\SecurityHealthSystray.exe 000051D0
C:\Windows\System32\oobe\UserOOBEBroker.exe 00005184
C:\Windows\System32\smartscreen.exe 00004D5C

Laptop Model Name: none
Laptop Model Number: none

Gamepad Manufacturer: none
Gamepad Model Name: none
Gamepad Part Number: none

Browser Information
- Name and version of the browser currently in-use: Firefox 128.0.3 (64-bit)
- Microsoft Edge: 127.0.2651.86 (Official build) (64-bit)