Date & Time: Issue since Dawntrail benchmark v1.1 and active during current DT patch 7.05
Frequency: always
World name: Goblin
Character name: Kithryn Gen
Retainer name: none
NPC name:none
Monster name: none
Class/Level: n/a (all class regardless of level)
Party or solo: n/a (solo)
Race: Lalafell (dunesfolk) Male
In-game time: n/a (all time)
Area and coordinates: n/a (everywhere)
Housing: none

Steps:
1. At character creation choose Lalafell (either plainsfolk or dunesfolk)
2. Select face #4 and eyebrow #2 (eyebrow #4 also affected to a lesser extent)
3. Select Hairstyle #2 (top row second column)
4. Initiate actions/emotions involving large eyebrow movement (e.g. attack animation, cheer emote, angry emote, annoyed or ouch expression, etc.) in both normal play and cutscene to initiate graphical glitch.

Since the graphical update in 7.0 there has been a serious graphical glitch involving clipping of the brow through the side two locks of hair for hairstyle #2 on lalafell face #4 and eyebrow #2/4. This is extremely glaring during cutscenes with close up shots. Additional glitch with cutscene occurs as camera is pulled back from the character, parts of hair either clips or disappears from character (Example #3 below).

Examples of Glitch

1. In game screenshot demonstrating various expressions and hair graphical glitch issue. It is interesting to note that the clipping issue is not as severe if wearing a cap or some sort (E.g. when wearing Crescent Moon Cone)


2. Additional closeup screenshots showing clipping during cutscenes from DT melee dps role quest.


Close up cut scene images from level 100 healer role quest


3. Example showing parts of hair disappearing during cutscenes as camera pans out.


Additional image taken from Dawntrail physical ranged role quest (level 100) showing the glitch. Note that the lower half of the Summer's Flame Pareo seems to have disappeared as well. Not sure if this is the same category of bug as the hair disappearing.


Final example taken from level 100 melee dps role quest where it seems like the face has disappeared (this may be due to draw distance however).


Thank you very much for your consideration.


Connection Specs
- Type of internet connection/provider: Spectrum
- Modem maker/model number: n/a

■ PC Specs

-=-=-=-=- System Information -=-=-=-=-
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SYSTEM_CPU AMD Ryzen 5 5600X 6-Core Processor (12 CPUs), ~3.7GHz
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SYSTEM_BIOS 2423
SYSTEM_LANGUAGE English (Regional Setting: English)
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SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 46652.551MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.818GB SYSTEM_FREEDISC_SPACE 168.976GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.000GB SYSTEM_FREEDISC_SPACE 768.023GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.507GB SYSTEM_FREEDISC_SPACE 155.140GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3060
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
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SYSTEM_GRAPHICS_MAKER NVIDIA
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SYSTEM_GRAPHICS_DAC Integrated RAMDAC
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SYSTEM_GRAPHICS_DRIVER_DATE 4/1/2024 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
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SYSTEM_SOUND_DEVICE_ID {05A3F9CD-5AAC-4110-B366-A3A5022133E6}
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SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/18/2023 20:00:00
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SYSTEM_SOUND_DEVICE_ID {4C0E11B1-D63C-4460-B2E7-947EE57A974D}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9238.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/13/2021 20:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
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SYSTEM_INPUT {93086130-98E7-11EC-8007444553540000}
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SYSTEM_INPUT {93088840-98E7-11EC-8008444553540000}
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SYSTEM_INPUT_NAME CMTECK
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-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Browser Information
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