previous report was put in insufficient information, but I'm not sure how much more information i can provide. I will attempt to thoroughly answer each template question.

Date & Time: ALL every day, not dependent on date or time. observed 8/3/2024 at 7pm eastern daylight time.
Frequency: Every quick venture when sending level 100 retainers of any class
World name: ALL worlds, not dependent on a specific world, observed on Halicarnassus, Seraph, Coeurl.
Character name: ALL characters, not dependent on a specific character, observed on Soup Sandwich (Halicarnassus) among others
Retainer name: ALL level 100 retainers, not dependent on a specific retainer, observed on
NPC name: Does not involve an NPC, closest NPC is
Monster name: Does not involve a monster, closest monster is ladybug outside of limsa lominsa lower decks.
Class/Level: ALL classes at level 100, observed on level 100 warrior, botanist, fisher, scholar, paladin, ninja, and miner.
Party or solo: Does not involve party or solo content, observed while solo and in party and checking retainer results.
In-game time: ALL in-game times, observed 10:54pm eorzea time
Area and coordinates: ALL areas with summoning bells, observed in limsa lominsa lower decks, Kugane, Shirogane, Tulliyollal, Crystarium, and others.
Housing: NOT specific to housing, observed in Shirogane housing and outside of housing.
Steps:
1. Send any or all level 100 retainers of any class on quick ventures
2. When they return, typically 20-30%, but sometimes as many as 5 out of 9 of them will bring back a single crystal instead of equipment.
3. previously in Endwalker the rate of single crystal rewards was closer to 1-2%

Suspected Conditions: Retainers are bringing back a much higher percentage of ilvl 660 gear in Dawntrail than they did 530 gear in Endwalker. This is great for gearing up jobs, but I suspect that a retainer bringing back duplicate 660 items rewards a single crystal instead of a duplicate item.

Suggested Fix: Keep the higher rate of 660 items, it's super helpful for people with 1 or 2 retainers! Instead of lowering the rate, change the "filler" item (e.g. the single crystal reward) to something useful, maybe a new lottery box like the venture coffer or 3.0/4.0 GC coffers but with items inside that include the variety of things retainers typically bring back.

Connection Specs
- Type of internet connection/provider: NOT specific to any type of internet connection provider, observed on comcast cable and TMobile 5G mobile connections.
- Modem maker/model number: NOT specific to any modem maker or model number, observed while using a motorola docsis 3.1 cable modem as well as a tmobile 5g modem.

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-
SYSTEM_OS Windows 11 Home 64-bit (6.2, Build 9200) (22621.ni_release.220506-1250)
SYSTEM_CPU 12th Gen Intel(R) Core(TM) i7-12700KF (20 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 20 SYSTEM_CORE_PHYSICS 12
SYSTEM_BIOS 1.20.0
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32560.457MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 34608.457MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 459.220GB SYSTEM_FREEDISC_SPACE 210.872GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.387GB SYSTEM_FREEDISC_SPACE 931.258GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 10053.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16280.229 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2160 x 3840 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvdd.inf_amd64_1aa3f5385e49ad2b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdd.inf_amd64_1aa3f5385e49ad2b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdd.inf_amd64_1aa3f5385e49ad2b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdd.inf_amd64_1aa3f5385e49ad2b\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.5241
SYSTEM_GRAPHICS_DRIVER_DATE 5/5/2024 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 10053.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16280.229 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 3840 x 2160 (32 bit) (120Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvdd.inf_amd64_1aa3f5385e49ad2b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdd.inf_amd64_1aa3f5385e49ad2b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdd.inf_amd64_1aa3f5385e49ad2b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdd.inf_amd64_1aa3f5385e49ad2b\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.5241
SYSTEM_GRAPHICS_DRIVER_DATE 5/5/2024 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND HP Z32 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {61FECAEE-F1A8-476C-83CF-F225B8143D55}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.40.14
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/5/2024 20:00:00
SYSTEM_SOUND LG TV SSCR2 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {B44F4657-B58C-4772-85D6-EE2B7D04C773}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.40.14
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/5/2024 20:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {3903C682-F6CF-4D0D-9F22-0519DF66F0EC}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9388.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/25/2022 20:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {760A76B0-03E7-11EE-8001444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {760A9DC0-03E7-11EE-8002444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {760A9DC0-03E7-11EE-8003444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {760A9DC0-03E7-11EE-8004444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {00746700-5A0C-11EE-8001444553540000}
SYSTEM_INPUT_NAME CORSAIR K70 RGB TKL CHAMPION SERIES Optical Mechanical Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {760AEBE0-03E7-11EE-8009444553540000}
SYSTEM_INPUT_NAME AW-ELC
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {00748E10-5A0C-11EE-8002444553540000}
SYSTEM_INPUT_NAME CORSAIR K70 RGB TKL CHAMPION SERIES Optical Mechanical Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {00748E10-5A0C-11EE-8003444553540000}
SYSTEM_INPUT_NAME CORSAIR K70 RGB TKL CHAMPION SERIES Optical Mechanical Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


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