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  1. #11
    Player
    Dekito's Avatar
    Join Date
    Oct 2011
    Posts
    33
    Character
    Zaroki Dekito
    World
    Kujata
    Main Class
    Carpenter Lv 60
    Mine was still bad, question: are your packet drops only peak time? So was your connection fine during the day?
    (0)

  2. #12
    Player
    Doomfist's Avatar
    Join Date
    Apr 2024
    Location
    Luwateninyawawsa
    Posts
    51
    Character
    Fionn Flamecrest
    World
    Carbuncle
    Main Class
    Paladin Lv 100
    Before my packet drops started at around noon and were bad until like 6-7 am, but yesterday I had no packet loss through the whole day, even during peak times with 100+ savage parties in pf. I just tested my connection to xiv this morning and it's still good like yesterday. I did a new tracert, and between me and the akamai cluster there are servers from Tata Communications and Concave Communications.

    Edit: When I was getting packet loss from 7.05 drop, my tracert only had akamai, without the tata and concave servers, so was the worse service from the latter two going down, or did SE rent more servers after seeing DC travel suffer from congestion?
    (0)
    Last edited by Doomfist; 08-04-2024 at 11:46 AM.

  3. #13
    Player
    Celestine01's Avatar
    Join Date
    Aug 2024
    Posts
    1
    Character
    Celestine Aestivalis
    World
    Garuda
    Main Class
    Gladiator Lv 100
    I do experience the same thing since 7.05. I'm on Garuda server, can't really play the game that much because of that constant lag and DC. I tried to play other video game, and it runs smoothly. So I think there's problem with the server, my friend sometimes get those lag, but not as often as I am. on rare occasion the lag is low and bearable, but most of the time, I can only see other player teleporting and I cannot handle mechanics and died a lot...
    (0)

  4. #14
    Player
    gumas's Avatar
    Join Date
    Jun 2016
    Posts
    1,314
    Character
    Rawon Special
    World
    Tonberry
    Main Class
    Bard Lv 100
    same here ever since patch 7.05, my latency to elemental server for some reason is broken mess



    leftside is elemental server, right side is aether (na) server, for some reason all JP server is a broken mess (elemental, gaia and mana) but other region server like NA EU and OC are fine

    what happened? its been almost a week, i cant play the game at all if it like this. this happened in the past but never to this scale, at best only 1 or 2 RTO then everything is fine, now i really cant play at all
    (0)
    Last edited by gumas; 08-04-2024 at 10:09 PM.

  5. #15
    Player
    suaveh's Avatar
    Join Date
    Nov 2021
    Posts
    2
    Character
    Alyas Suaveh
    World
    Tonberry
    Main Class
    Paladin Lv 100
    Hello, I'm getting the same issue. I play on Tonberry Elemental from Singapore.

    I have been lagging for more than a couple of weeks... maybe even from Dawntrail release. It usually happens in the evenings, between 8 to 10pm SGT. But I did get it in the afternoons during this weekend.

    Something I just tried was to connect to Materia. I surprisingly do not get lag there. :O

    Have you folks also tried to submit a traceroute via this page?
    https://support.na.square-enix.com/c...382&la=1&fty=2
    (0)

  6. #16
    Player
    Dekito's Avatar
    Join Date
    Oct 2011
    Posts
    33
    Character
    Zaroki Dekito
    World
    Kujata
    Main Class
    Carpenter Lv 60
    I fixed my issues my swapping ISPs today.

    Aussie broadbabd do some weird routing and don't directly peer to akermai which SE are behind.

    You can see they go to melb via there backbone and then have to switch to an equinix internet exchange before getting on akermai.

    What isp doesnt peer directly with akermai? Like most of the internet is behind them lol.

    I bet it something like it goes via equinix in melbourne but the return traffic get switched to another internet exchange in tyo to get back to aussie.
    (0)

  7. #17
    Player
    Doomfist's Avatar
    Join Date
    Apr 2024
    Location
    Luwateninyawawsa
    Posts
    51
    Character
    Fionn Flamecrest
    World
    Carbuncle
    Main Class
    Paladin Lv 100
    Playing at peak times just now, I'm getting intermittent packet loss again <_< but it's better than before. I check the tracert again and this time the Tata and Concave servers are gone?? Yet when I ping Elemental it shows up as just fine with no packet loss, though sometimes the ping jumps from 95 to 130.
    (0)

  8. #18
    Player
    Madreadious's Avatar
    Join Date
    Aug 2024
    Posts
    1
    Character
    Madreadious De'zwart
    World
    Carbuncle
    Main Class
    Black Mage Lv 100
    i was told to port forward by the support team but I'm still getting packet loss. I told them and they told me to reinstall my game lol. why hasn't SE acknowledged this issue? I can't do any content, its unplayable.
    (0)

  9. #19
    Player
    nerveimpulse's Avatar
    Join Date
    Nov 2020
    Posts
    2
    Character
    Hakeru Caellesta
    World
    Kujata
    Main Class
    Culinarian Lv 1
    i told my ISP about the packet loss and they said that they fixed the packet loss and rto

    now my ping is increased by 50ms but stable LMAO
    (0)

  10. #20
    Moderator Votraftur's Avatar
    Join Date
    May 2023
    Posts
    879
    Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:

    Are you using a VPN?
    Are you using a wired or wireless connection?
    What Platform are you using? (Steam/Windows/Mac/PS4 etc.)
    Does the issue occur with one character or multiple characters?
    At what point do you get disconnected and/or are unable to connect?
    How often does the issue occur?

    Internet Service Provider:
    Region/State:
    All steps taken to resolve the issue:

    Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!
    (0)

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