Error 402

[Cattousai]

During the data center travel shenanigans from yesterday:
I was attempting to sign in on Windows via the launcher. In a spark of brilliant genius, I decided to try using the ps5 instead. The result was I was able to eventually sign in under the ps5. However, something seems to have gone wrong with my windows connection. I get to the start screen and as soon as I try to access any datacenter I immediately error out with "Unable to process data center travel request" error 402

I have reinstalled the game and still getting this.

[Cattousai]

https://www.reddit.com/r/ffxiv/comme...ting_game_504/

Well this solved my issue with absolutely no thanks to official SE support, who recommended I contact my ISP.

There are circumstances where your config files will be corrupted. These config files are in a separate location compared to the game files, so uninstalling and reinstalling the game will not fix this. You will have to redo all of your UI/HUD settings if you whack the whole folder (like I did)

[Votraftur]

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We appreciate you bringing this to our attention. It will be forwarded to the appropriate party. We apologize that the service you are referring to does not meet your expectations. However, we are glad to hear that you are no longer experiencing this issue. If you have any more questions or concerns, please make a new thread in the technical support forums

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