Game Crashes on Travel to Kozama'uka Only

[Diabella]

Date & Time: 7/30/24 4:25 EST
Frequency: Every Time
World name: Leviathan
Character name: Diabella Dimieaux
Retainer name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: 100 BLM
Party or solo: Solo and Party
In-game time: N/A
Area and coordinates: Every Aetheryte in Kozama'uka
Housing: N/A
Steps:
1. Upon Teleporting to any Ok'Hanu in Kozama'uka, my game client crashed directly to desktop with no error message
2. Upon attempting to reload the game, the title screen and log-in screen worked as intended, game again crashed once I selected my character and Kozama'uka attempted to load. 4 sign-in attempts, same results.
3. Reset my characters position to Gridania by Transferring to Famfrit.
4. Upon login, game worked normally and loaded the area of Gridania with no problems.
5. Transferred from Gridanian Aetheryte back to Leviathan, Gridania loaded normally on Leviathan.
6. Tested the crashing by teleporting to Limsa Lominsa, Tuliyollal, Solution 9, and Yak'tel with no problems.
7. Upon teleporting to Many Fires in Kozama'uka, game immediately crashed to desktop with no error message.

Connection Specs
- Type of internet connection/provider: Xfinity
- Modem maker/model number: Xfinity

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Kylan\Documents
FINAL FANTASY XIV ONLINE D:\Final Fantasy XIV\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 9 3900X 12-Core Processor (24 CPUs), ~3.8GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 24 SYSTEM_CORE_PHYSICS 12
SYSTEM_BIOS BIOS Date: 02/09/23 15:44:53 Ver: 05.00011
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32688.207MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37552.207MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.453GB SYSTEM_FREEDISC_SPACE 7.560GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 3726.006GB SYSTEM_FREEDISC_SPACE 1608.939GB
SYSTEM_STORAGE V:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 3726.006GB SYSTEM_FREEDISC_SPACE 3385.662GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS AMD Radeon RX 7900 XTX
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY7
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x744C)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 24512.852 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16344.104 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0405491.inf_amd64_cb31d9b7ce8e6841\B405281\atidx9loader64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0405491.inf_amd64_cb31d9b7ce8e6841\B405281\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0405491.inf_amd64_cb31d9b7ce8e6841\B405281\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0405491.inf_amd64_cb31d9b7ce8e6841\B405281\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.11029.1008
SYSTEM_GRAPHICS_DRIVER_DATE 7/14/2024 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS AMD Radeon RX 7900 XTX
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY8
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x744C)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 24512.852 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16344.104 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0405491.inf_amd64_cb31d9b7ce8e6841\B405281\atidx9loader64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0405491.inf_amd64_cb31d9b7ce8e6841\B405281\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0405491.inf_amd64_cb31d9b7ce8e6841\B405281\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0405491.inf_amd64_cb31d9b7ce8e6841\B405281\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.11029.1008
SYSTEM_GRAPHICS_DRIVER_DATE 7/14/2024 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND 1 - LG ULTRAGEAR (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {74D1D034-3F95-4FF8-8D28-02E003326169}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.1.38
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/25/2024 20:00:00
SYSTEM_SOUND 2 - GN246HL (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {DE3325FF-AD19-427E-9A33-4E1656F745AA}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.1.38
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/25/2024 20:00:00
SYSTEM_SOUND Speakers (Elgato Sound Capture)
SYSTEM_SOUND_DEVICE_ID {ECE61E92-B983-4A8B-A737-0CED5DE96D30}
SYSTEM_SOUND_DEVICE_NAME ElgatoVAD.sys
SYSTEM_SOUND_DRIVER_VERSION 3.50.56.2055
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/7/2016 20:00:00
SYSTEM_SOUND Speakers (Yeti X)
SYSTEM_SOUND_DEVICE_ID {F6BDBB0D-FD85-4446-B86B-85A08C906BF5}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 2024.3.53.5322
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/7/2024 20:00:00
SYSTEM_SOUND VoiceMeeter Aux Input (VB-Audio VoiceMeeter AUX VAIO)
SYSTEM_SOUND_DEVICE_ID {4B0C3577-01B7-49AE-9B63-A8DA599480A5}
SYSTEM_SOUND_DEVICE_NAME vbaudio_vmauxvaio64_win10.sys
SYSTEM_SOUND_DRIVER_VERSION 2.1.5.2
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/10/2019 20:00:00
SYSTEM_SOUND VoiceMeeter Input (VB-Audio VoiceMeeter VAIO)
SYSTEM_SOUND_DEVICE_ID {0FFC3E1F-6FFC-4943-882E-ADD096ABB568}
SYSTEM_SOUND_DEVICE_NAME vbaudio_vmvaio64_win10.sys
SYSTEM_SOUND_DRIVER_VERSION 2.1.5.2
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/10/2019 20:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {79FE2FE0-EB51-11E8-8001444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 767 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {79FE2FE0-EB51-11E8-8002444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {89C79EA0-F4CC-11ED-8003444553540000}
SYSTEM_INPUT_NAME Corsair composite virtual input device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {79FE2FE0-EB51-11E8-8003444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DD2D34A0-D9A5-11EA-8001444553540000}
SYSTEM_INPUT_NAME Yeti X
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {79FE2FE0-EB51-11E8-8004444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {79FE2FE0-EB51-11E8-8005444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DD2D82C0-D9A5-11EA-8002444553540000}
SYSTEM_INPUT_NAME Yeti X
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {79FE2FE0-EB51-11E8-8006444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {89C75080-F4CC-11ED-8001444553540000}
SYSTEM_INPUT_NAME CORSAIR K70 RGB PRO Mechanical Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DD2DA9D0-D9A5-11EA-8003444553540000}
SYSTEM_INPUT_NAME Yeti X
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0AB12020-7EB6-11EB-8001444553540000}
SYSTEM_INPUT_NAME Stream Deck
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {89C861F0-F4CC-11ED-8004444553540000}
SYSTEM_INPUT_NAME CORSAIR K70 RGB PRO Mechanical Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {89C861F0-F4CC-11ED-8005444553540000}
SYSTEM_INPUT_NAME CORSAIR K70 RGB PRO Mechanical Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DD2DA9D0-D9A5-11EA-8004444553540000}
SYSTEM_INPUT_NAME Yeti X
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
In-Game Bugs - Post New Thread — Mozilla Firefox
@Fyijareska - Discord
Microsoft Text Input Application


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Riven - The Sequel to Myst
Planescape Torment
RollerCoaster Tycoon 2 Triple Thrill Pack
Dungeon Keeper 2
Cyberpunk 2077: Phantom Liberty
Cyberpunk 2077
The Witcher 3: Wild Hunt - Game of the Year Edition
Adobe Flash Player 23 NPAPI
AMD Chipset Software
Audacity 2.1.2
Battle.net
Deluge 2.1.1
Diablo IV
Display Driver Uninstaller 18.0.6.1
FileZilla Client 3.58.0
Fallout Mod Manager 0.13.21
Google Chrome
Graphics Rules Maker
HandBrake 1.3.3
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
Minecraft: Education Edition
New Vegas Configator version 1.6
OBS Studio
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OpenRCT2 0.3.3
Overwatch
Overwolf
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Rockstar Games Social Club
Game Capture HD60 Pro v1.1.0.191
Steam
The Sims 2 Starter Pack
Voicemeeter, The Virtual Mixing Console
VCT 1.9.4.2
WavePad Sound Editor
X-Mouse Button Control 2.20.5
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40664
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
FOMM 0.14.14.3
Kinect for Windows Speech Recognition Language Pack (en-NZ)
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.40.33810
Adobe Media Encoder CC 2015
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft GameInput
Minecraft: Education Edition
Samsung Magician
FINAL FANTASY XIV ONLINE
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Adobe Premiere Pro CC 2015
Microsoft Server Speech Recognition Language - TELE (en-IN)
Samsung Data Migration
NETGEAR WNDA3100v3
Microsoft Windows Desktop Runtime - 3.1.8 (x64)
AMD_Chipset_Drivers
Launcher Prerequisites (x64)
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.40.33810
Kinect for Windows Speech Recognition Language Pack (en-AU)
Java Auto Updater
Kinect for Windows Speech Recognition Language Pack (fr-FR)
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.40.33810
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.40.33810
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40660
Sibelius 7 OpenType Fonts
Snaz version 1.12.7.0
Microsoft Visual C++ 2005 Redistributable
GOG Galaxy
PatchCleaner
Teams Machine-Wide Installer
Epic Online Services
Sibelius OpenType Fonts
Kinect for Windows Speech Recognition Language Pack (fr-CA)
AMD PCI Driver
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40664
Microsoft Visual C++ 2005 Redistributable
Kinect for Windows Speech Recognition Language Pack (de-DE)
Kinect for Windows Speech Recognition Language Pack (en-US)
Futuremark SystemInfo
Microsoft Server Speech Recognition Language - TELE (ru-RU)
Kinect for Windows Speech Recognition Language Pack (it-IT)
AMD PSP Driver
Kinect for Windows Speech Recognition Language Pack (en-IE)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Kinect for Windows Speech Recognition Language Pack (en-CA)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40664
Kinect for Windows Speech Recognition Language Pack (en-GB)
OpenOffice 4.1.7
AMD Ryzen Balanced Driver
UE Prerequisites (x64)
AMD SBxxx SMBus Driver
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Promontory_GPIO Driver
Newgrounds Player
Microsoft Server Speech Recognition Language - TELE (zh-CN)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Project64 version 2.3.0.210
Microsoft Server Speech Recognition Language - TELE (pl-PL)
Microsoft Windows Desktop Runtime - 6.0.11 (x64)
osu!
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
4K Video Downloader 4.3
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40664
Windows 10 Update Assistant
Microsoft XNA Framework Redistributable 4.0 Refresh
Kinect for Windows Speech Recognition Language Pack (es-MX)
AMD GPIO2 Driver
Kinect for Windows Speech Recognition Language Pack (ja-JP)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40660
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Kinect for Windows Speech Recognition Language Pack (es-ES)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Server Speech Recognition Language - TELE (pt-BR)
Epic Games Launcher
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Streamlabs OBS
Vortex
7-Zip 23.01 (x64)
AMD Software
AMD Ryzen Master
AutoHotkey 1.1.36.02
CCleaner
Cockatrice
CPUID CPU-Z 2.05
GIMP 2.8.20
Microsoft Office Home and Student 2021 - en-us
mGBA 0.10.1
Mozilla Firefox (x64 en-US)
Mozilla Maintenance Service
Microsoft OneDrive
PostgreSQL 9.2
Tetris® Effect: Connected
Book of Hours
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Terraria
Baldur's Gate 3
Inscryption
Mini Motorways
F1 2021
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Red Dead Redemption 2
DEATH STRANDING
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The Jackbox Party Pack 7
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Loop Hero
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Against the Storm
Dyson Sphere Program
MONSTER HUNTER RISE
Cookie Clicker
Dorfromantik
(the) Gnorp Apologue
COCOON
OpenTTD
Melatonin
Slime Rancher 2
Persona 5 Royal
DELTARUNE (Chapter 1 & 2 DEMO)
The Stanley Parable: Ultra Deluxe
TEKKEN 8
Vampire Survivors
DAVE THE DIVER
Chants of Sennaar
Brotato
Boneraiser Minions
Ghost Trick: Phantom Detective
Crusader Kings II
Resident Evil 4
Soulstone Survivors
SpeedRunners
Sonic Adventure™ 2
RPG Maker VX Ace
Your Only Move Is HUSTLE
Halls of Torment
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Fallout: New Vegas
3DMark
Euro Truck Simulator 2
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The Swapper
Prison Architect
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Europa Universalis IV
Balatro
Path of Exile
Assetto Corsa
Skullgirls
Plague Inc: Evolved
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The Binding of Isaac: Rebirth
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The Talos Principle
One Finger Death Punch
Grand Theft Auto V
Stellaris
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Mini Metro
Sid Meier's Civilization VI
Endless Legend™
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The Jackbox Party Pack
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Endless Space® 2 - Digital Deluxe Edition
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TUNIC
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Portal 2
Risk of Rain 2
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Slay the Spire
Return of the Obra Dinn
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Roboquest
Counter-Strike 2
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Outer Wilds
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Assetto Corsa Competizione
STAR WARS™ Episode I Racer
Sid Meier's Civilization IV: Beyond the Sword
Valheim
Last Epoch
Scanner Sombre Original Soundtrack
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Among Us
Bloons TD 6
Dwarf Fortress
A Dance of Fire and Ice
Dungeons of Dredmor
VBCABLE, The Virtual Audio Cable
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Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40664
Elgato Game Capture HD
AMD Ryzen Master
Avid Link
AMD DVR64
AMD Settings
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Update Health Tools
MPC-HC 1.7.10 (64-bit)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Server Speech Platform Runtime (x64)
CORSAIR iCUE 4 Software
GOG.com Dungeon Keeper 2
Branding64
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Logitech G HUB
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40664
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.40.33810
Microsoft .NET Host FX Resolver - 6.0.11 (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Windows PC Health Check
Bonjour
Java 8 Update 371 (64-bit)
AMD User Experience Program Installer
Java(TM) SE Development Kit 17.0.1 (64-bit)
calibre 64bit
Elgato Stream Deck
Update for Windows 10 for x64-based Systems (KB5001716)
Sibelius
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
Microsoft .NET Core Host FX Resolver - 3.1.8 (x64)
Microsoft .NET Core Runtime - 3.1.8 (x64)
BOINC
Paradox Launcher v2
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Microsoft Windows Desktop Runtime - 6.0.11 (x64)
AMD WVR64
GOG.com Rollercoaster Tycoon 2
Star Wars Episode 1 Racer
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
Elgato 4K Capture Utility
RyzenMasterSDK
NVIDIA PhysX System Software 9.21.0713
NVIDIA Install Application
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.40.33810
Microsoft .NET Host - 6.0.11 (x64)
LOOT version 0.22.3
Java(TM) SE Development Kit 21.0.3 (64-bit)
Microsoft .NET Runtime - 6.0.11 (x64)
Java(TM) SE Development Kit 22.0.1 (64-bit)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft .NET Core Host - 3.1.8 (x64)
Microsoft Xbox One Controller for Windows
UE Prerequisites (x64)
Microsoft Windows Desktop Runtime - 3.1.8 (x64)
MTG Arena


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Mozilla Firefox\firefox.exe 00004BF8
C:\Program Files (x86)\Samsung\Samsung Magician\SamsungMagician.exe 00003FB0
C:\Program Files\AMD\CNext\CNext\AMDRSSrcExt.exe 000036BC
C:\Program Files\AMD\CNext\CNext\RSServCmd.exe 000003F4
C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe 000041D8
C:\Program Files\AMD\CNext\CNext\cncmd.exe 00004A50
C:\Program Files\Corsair\CORSAIR iCUE 4 Software\iCUE.exe 00003A94
C:\Program Files\Corsair\CORSAIR iCUE 4 Software\iCUEDevicePluginHost.exe 00004444
C:\Program Files\Elgato\StreamDeck\QtWebEngineProcess.exe 00003C44
C:\Program Files\Elgato\StreamDeck\StreamDeck.exe 00003854
C:\Program Files\Elgato\StreamDeck\crashpad_handler.exe 000031A4
C:\Program Files\Final Fantasy XIV\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher64.exe 000044F8
C:\Program Files\Final Fantasy XIV\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 0000413C
C:\Program Files\LGHUB\lghub_agent.exe 0000416C
C:\Program Files\LGHUB\system_tray\lghub_system_tray.exe 000040D8
C:\Program Files\Microsoft Office\Root\Office16\SDXHelper.exe 00004660
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.24062.101.0_x64__8wekyb3d8bbwe\PhoneExperienceHost.exe 000032FC
C:\Users\Kylan\AppData\Local\Discord\app-1.0.9155\Discord.exe 00001798
C:\Users\Kylan\AppData\Local\Programs\untapped-companion\Untapped.gg Companion.exe 00004630
C:\Users\Kylan\AppData\Roaming\Elgato\StreamDeck\Plugins\net.voicemod.windowsdesktop.sdPlugin\voicemodplugin.exe 00003C4C
C:\Users\Kylan\AppData\Roaming\Elgato\StreamDeck\Plugins\tv.twitch.studio.sdPlugin\twitchstudiostreamdeck.exe 00003BCC
C:\WINDOWS\Explorer.EXE 00001F70
C:\WINDOWS\System32\svchost.exe 000018C0
C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 000028BC
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002780
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 000036EC
C:\WINDOWS\system32\DllHost.exe 00002238
C:\WINDOWS\system32\cmd.exe 00002A10
C:\WINDOWS\system32\conhost.exe 00003274
C:\WINDOWS\system32\sihost.exe 00000CE0
C:\WINDOWS\system32\svchost.exe 00002390
C:\WINDOWS\system32\taskhostw.exe 00002E88
C:\WINDOWS\system32\wbem\unsecapp.exe 0000434C
C:\Windows\System32\CompPkgSrv.exe 000049A0
C:\Windows\System32\RuntimeBroker.exe 000008F0



Laptop Model Name:
Laptop Model Number:

Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:

Browser Information
- Name and version of the browser currently in-use: Firefox
- Internet Explorer Version:

------------------------------------------------------

■ PS4 Specs

Model Number of the PlayStation®4 You Are Using
- Model Number:

Model Number of the PlayStation®Vita You Are Using
- Model Number:

Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number:

[Diabella]

I would like to provide additional information about this bug after a full day of playing.

After logging in and avoiding Kozama'uka, I was able to visit many different locations, completed multiple roulettes, raids, and dungeons, all without any crashes. At the end of my play session, I decided to try visiting Kozama'uka one more time, to see if the issue persisted. Before aetheryte travel could even finish, I once again hard-crashed to my desktop, and had to datacenter swap to restore my character to Gridania.

I will add one more detail which is possibly important which I neglected to in the original post. The purpose of my travel to Kozama'uka was to locate a treasure chest from an opened Loboskin Map. Prior to attempting to travel to Kozama'uka, my friend and I cleared his treasure map in Shaaloani. I then opened my map and attempted aetheryte travel, which is when I first crashed. I have since deleted the map from my inventory, but crashing still occurs upon teleport to any aetheryte in Kozama'uka.

Following this most recent final attempt to travel to Kozama'uka, I now am unable to restore my character using only World Transfer, as I receive error message 3306: "The lobby server connection has encountered an error." When I attempt to do so, followed by a crash to desktop. Now, I must Data Center travel in order to restore my character.

I will attempt to use the "Restore Game Data" option in the launcher overnight to see if it fixes the problem.

[Diabella]

After using the "Restore Game Data" option in the launcher, I am now able to travel to Kozama'uka without any problems. I haven't tested it thoroughly yet, but since I would previously crash before the aetheryte travel could even finish, this is a massive improvement. I suppose it was just some patch file that got downloaded incorrectly.