Well. Yoshi-P actually admitted to ignoring the player feedback in regards to Viper.
https://www.eurogamer.net/naoki-yosh...nal-fantasy-14
"With regards to the changes for Viper, we had adjusted right until the last minute and we did have in mind the possibility that some players might provide feedback that it was too busy to play. We did release the job in that state, and then we found a lot of players say it was very busy to play to the extent that they were not able to see mechanics.
The battle team, right until the last minute, were considering whether to make any adjustments to the job. The battle director actually consulted with me because he was quite torn about whether they should go through with an adjustment or not. We announced that we were considering making adjustments to the job, but the response to that was a lot of feedback from players who had already reached the level cap and were already used to playing with the job, and they were happy with the way it played. However, we had already identified some actions which would inevitably be a cause of stress for players. Eventually, we just went through with adjusting what we had initially planned, and that was unrelated to the community feedback. However, I believe probably there was some misunderstanding on the community's part."