Creating new character

[SongOfTheWind]

I'd just slightly amend this to add "on one server." I think they anticipated people having multiple characters, perhaps to play with different groups of friends and the like (since DC travel wasn't a thing originally), but with an individual character able to play all possible classes, why would you need more than one on the same server? (Yes, I can see some reasons why, just speculating from the dev side of things.)

How about the subscription tier to be able to do that is actually higher? If they are oblivious to why would anyone want that?

[Astrus]

I'd just slightly amend this to add "on one server." I think they anticipated people having multiple characters, perhaps to play with different groups of friends and the like (since DC travel wasn't a thing originally), but with an individual character able to play all possible classes, why would you need more than one on the same server? (Yes, I can see some reasons why, just speculating from the dev side of things.)

On the one hand, yes. And the cheaper sub option has limited you to one character per world for the longest time so the incentive clearly was there.
On the other hand they dropped that limitation, the cash shop has so many items that are single-character with no option to pay extra for an account-wide version and seasonal event achievements are also character-bound. If you were present for an event and played through it you get to claim as many copies of its rewartds from the NPC as you need, on that character, when you switch to one who didn't play the event or was created after the event you have the privilege of buying the replica rewards from the cash shop, as single-character purchases. Yet we have other items that are sent to all your characters whenever.
They're sending very mixed signals overall but you only ever run into issues if you intend to have more than one character.

[Nitelancer]

If my world if congested why does it feel so empty?

[Akonyl]

FWIW, all worlds were set to Congested with Dawntrail release, outside of the worlds they wanted to force people to.

They mentioned prior to DT release that come 7.05 (tomorrow) this travel restriction should be released, so hopefully along with that some of the currently "congested" servers will be re-categorized and you'll be able to make another character.

[FuwafuwaMii]

Congested is NOT useful, if you already have chars on your main server. Am I allowed to join my guild with a char from another server? No I am not. I see, why it is useful to prevent server transfers to congested servers, but making new chars, where you already belong is a kick in the face.

But there are way to few servers anyway. In Europe from currently 36 server only 4 are accessable at any given time. I check the serverstatus many times a day and never you are allowed to use 32 out of 36 servers. This system is simply pissing off new players. I am checking this often to get parts of my family to my server, which currently is not possible. If we could move a whole guild with all alts to a less populated server for free, well... but we can't. Currently congested worlds stops friends/families from long term fun. Always jumping worlds is not fun. I even told a friend not to start FFXIV, because of this. We talked about it, he plays something else now.

"Hey, wanna play FFXIV with me?"
"Cool, what server are you on?"
"[name any, it does not matter currently], which you can't join. But you can join me there with world jumps. Play on any free one"
"hm... can I join your guild there?"
"No"
"Well... perhaps another day then"

If you want to be an adult, you have to learn to accept when something is impossible. There are limits to how much a server can do, and storage space is not endless.